The Mac Store Group has been providing the very best Apple Mac and iOS devices since 2014. We sell both new and refurbished systems to consumers and small to medium sized business.
We understand reliability is the most important aspect of buying a computer or tablet. All of our systems go through a rigorous 22 stage testing procedure.
We offer 0% finance with our partner DivIde Buy. Divide Buy is available on all of our refurbished products. *Finance subject to status - please see our t&c's.
Quality product as described on line. Excellent customer service with my request for further information. Product arrived quickly and well packaged.
What an amazing company. I got my dream MacBook Pro at affordable price . It’s supposed to be in ( B) condition , but it was an ( A+) . Very clean laptop . Delivery was an amazing one via DHL. All the steps were smooth and I am really happy about this purchase and dealing with the company. I have recommended my friends and family to buy from it and I will for sure . Thank you
Delivery came earlier than expected, the MacBook Air was in really good nic. The computer was not the model that was advertised (M1 MacBook Air, 16Gb, 256Gb). Instead I received M1 MacBook Air, 8Gb, 256Gb. They offered a return as they didn't have the advertised model. I decided to keep it anyway. It seems this might be a tactic used to get rid of some models.
Fantastic service and fantastic MacBook pro. Thank you Mac store UK!
Excellent service from Mac Store UK - I bought a refurbished computer from them and liked it so much I bought a second one.
Delivered as promised, enjoying my computer
I would recommend Mac Store UK and would definitely use them again. The first refurbished mac I purchased has a fault which showed quickly (less than one week) which was disappointing and frustrating as I needed a reliable computer for work. However, Clare talked through the various options for return that were available and in the end I opted for a refund and bought another refurb Mac book. Three weeks in and no problems at all with the second machine - I’m really pleased with it. The refund was handled promptly and smoothly and dealing with Mac Store staff has always been easy - good customer service, no waiting on hold, efficient communication - thank you very much!
All praise must go to Claire Pearson, who exemplifies what it is to provide exceptional customer service. Faultless. Went above and beyond. Polite, friendly, and should absolutely get a bonus/raise/small house in the country as a reward. And coffee. Lots of coffee. And a puppy maybe. Perhaps even some chocolate.
good service and great product although it came with a European Plug which was not expected.
I'd give zero stars if it was possible. They attemped to defraud me by sending me a product with lower configurations and not the one I paid for. I purchased a refurbished Macbook Air with M1 chip, 16 GBs of RAM for 986 Euros. First the delivery was delayed and they shipped the package way later than they promised. Then when I finally received my package after 11 days I saw that they sent me a completely different device with different colour, keyboard and 8 GB of RAM. Even the unused/new Macbook Airs are cheaper than this. If I didn't check the system configurations the moment I received the Macbook I could have been easily tricked into thinking it was just a Macbook of different colour. This is I guess their way to defraud people with less digital literacy.
Claire was super helpful with my inquiry and got one of the tech guys to check over the machine to ensure there weren't any screen issues. With her help I felt confident to order there and then for what I considered to be a good price. No problems with the process and machine delivered next day. It's in much better condition than I thought it might be (based on their grading) so I'm very pleased. Can't fault one year warranty and 30 days return if not happy. Would definitely recommend.
All went great. Happy with the purchase.
I am happy with their service but they should careful when you buy a item that comes at first faulty to send it back to them for repair it once moreover as this is annoying while obviously you know that yourself got 30 days return and 1 year warranty nevertheless.
Speedy delivery. So well packaged to protect computer.
No after sales service! I bought a Mac Pro in February 2022 I received it in May 2022 and it had a problem I reported it immediately to Make (after sales service) it told me that it had to be repaired in Switzerland and in Switzerland they saw that this Mac was more than 3 years old and that it no longer had a warranty even though I bought it as new. I didn't think I would be robbed by this company to whom I paid over £9000 and now I have a Mac Pro with problems that no-one wants to repair. Thank you make store UK
Everything was right apart from it being delivered to the wrong house completely, luckily I saw the van going past and guessed what had happened. All great with the Imac, again, apart from the completely wrong plug for a uk buyer. Still deserve 5 stars though.
Very helpful and responsive customer service as well as a very informative website with a good variety of competitive deals.
Great machine in top condition, despatched instantly and great customer service.
Exactly as described, brand new item, fast delivery, good price. Excellent customer service and communication. Extremely well packaged in original sealed Mac box. Very happy to have found this new old stick item, as I really needed a new 27” after ten years my old one was just getting a bit tired.
Cory Siddall
Apr 24,2024Very impressed lovely people and service lovely deal will def pop by when buying again