While first order was amazing, this one was a disaster. This order was smaller so I went with Royal Mail. RM was awaiting the parcel for 2 days until I contacted MC. Finally order was dispatched and arrived in 4 days but damaged. The parcel had a big hole in it, and one shampoo was leaking so everything else was covered in it. Order was also packed way worse than my first one. (First was in a nice MC box plus outside box, this was just bottles thrown on top of a paper and packed in a box that arrived with a hole in it - items could've easily slipped through it). While the customer service was really nice, the time between responses (to the same person) was way too long. The whole thing took at least 3 days of messaging. Finally, I asked for a new shampoo, since the one I've ordered was leaking and it did arrive today so thanks for that! However, considering the whole experience overall, with delays, leak, giant hole in the parcel, I was honestly hoping they will at least offer me a free delivery next time or something like that so I'm a bit disappointed in that regard. Considering this experience, I am now worried about future deliveries, since I have a subscription. With delays like this, I will run out of products before I get new ones.
…it felt like no sooner had I ordered it, it was there!…
Easy to order good price, nice products
Excellent product and excellent service Well done thank you.
Easy,easy,easy
Love every product I’ve tried, and they last FOREVER! Great value for money and high quality products too
My sons love these shower gels, buy them every year, thought I'd treat my nephew for his 21st, disappointed, bottles loose in the box, last year they came in a carry pack, doesn't look as neat. Slightly annoyed
Products were fine, packaging was awful. Broken box and just seemed products were rammed in in no order.
For the last couple of decades I have been using Kiehls products. Just started using hyaluronic intense moisturiser in conjunction with Kiehls facial fuel and so far it feels great on the skin. Also black spice beard is very good, highly recommend these two products from Mancave…. Both value for money.
Great products great smells that last. Also a bottle lasts a long time
I used this company for the first time and have ordered two times so far. The delivery was very quick each time, I ordered two box sets and they are lovely. So I reckoned mend this company. Well done.
Amazing Stuff and great price
Bought a product of this company and despite asking to be removed from the constant barrage of email marketing they send, I am still receiving them so quite frankly it has made me wish I had never bought anything of them.
Easy ordering, speedy delivery.
Great products will definitely buy again
Repeat customer - these offer a little bit of pampering, last well, smell nice, I always stock the cupboard up with these when I can.
Excellent service.
customerAmy MacDonald
Oct 01,2024Very good service and quick delivery! Thank you.