I dealt with Neil and he is a great asset to your company, he was very polite, knowledgeable and helpful explaining the options, sorting different quotes for us, we will be ordering more very soon
Really good customer service and very friendly sales team. Neil was really helpful, explaining things thoroughly and appreciating our needs
Very helpful
Vish was a great help in fixing the issues we had with the SID.
Vish has been very helpful and dealt with my issue in a professional and efficient way. Very happy customer.
The experience was made great by the support offered from Vish. We had a small program issue and the support was brilliant.
Vish was superb today in setting up our 2 message scrollers on wifi. Vish (and Neil) went above and beyond in helping us set up the products. Customer service and quality of product were brilliant. Would highly recommend
I’ve been dealing with Messagemaker for a few years, bought 2 for our Parish speeding problems, worked as they should, professional service and reliable product, would recommend.
Santosh provided world-class support both in terms of quality/knowledge and timing/availability, allowing us to get our electronic scoreboard operational in time for a match against top of the league. Everyone associated with the club loves the new scoreboard, and on its first night it ended in the correct result!
Vish is the Support Team helped me solve a very frustrating problem with our message board and it is now working better than it was before! Thank you for your speedy and efficient service.
One of two new signs turned out to have a defective circuit board. The engineers were incredibly responsive, identified the problem, sent out a replacement and then talked me through the process of installing it despite a complete lack of experience with electronic circuitry on my part. We are very pleased with the reliability and performance of the signs.
Impeccable service. Everything solved in under 24 hours. I usually use Trustpilot when I have things to moan about so this is new to me :D The display was needed for a community event so pleased it can still go ahead
I bought a sign off eBay with no instructions or software. I emailed support about getting it an IP address as I had set it up via a esxi hosted windows VM and needed software and how to get the IP of the sign. Support was impressive! Advised on how to get the IP of the sign and sent me the software needed to get it up and running. Very happy and support clearly knew what they were talking about and offered a mobile number to call if I got stuck. Would definitely do business with again if I ever needed a LED sign again.
We have utilised Messagemaker to provide both Speed Awareness and Message Display Units for the site. Service has been excellent from the team and they even came to site to advise on the main display unit to ensure we got the right specifications.
Vish -in the support department- went above and beyond on several occasions helping me to download the info and then preparing the reports.
I needed tech support. The team were very helpful and resolved my issue very efficiently.
Santosh, the Technical Director at messagemaker.co.uk has been outstanding in helping network 3 LED signs we recently purchased. We installed the LED signs, ANPR cameras and a mobile network all managed within our Visitor.Express software. We can easily send customised messages to vehicles entering the site. The signage is bright and effective, our client, The Royal Bank of Scotland are also thoroughly impressed with the system. Thank you. Excellent !
I have been charged with procuring ,installing and running four Vehicle activated signs from Message maker and the service has been fantastic. Any issues, which to be honest have been self inflicted rather than a fault with the product have been swiftly resolved by either the sales team or the Technical team. So far it has been a very pleasant experience and the equipment works well. It has had a noticeable impact on traffic speeds which we track using the data package. I looked at several different systems and have no regrets 6 months on that we settled on Message Maker as a supplier.
Awesome company more than happy to help we wont be using any other companies now we have found this one. Thanks Santosh your a credit to the company
Jackie
Jun 05,2024Great service and delivery, quality of the Speed Indicator Devices good with easy data download. Staff happy to help with any queries.