We purchased two SLR cameras, and, having set them up and recorded traffic data, we downloaded the data and wanted to analyse it. Initially we were very disappointed with the quality and utility of the software, which, in addition to its limited design capability, failed to correctly operate. However, having contacted their support, MessagMaker responded immediately, and were extremely helpful in resolving our problems, enabling us to perform our own analyses on the raw data as appropriate.
Great product-reliable and works effectively Batteries last power with effective solar panel Excellent customer support always willing to help Reports provide a true and accurate capture of vehicle speeds Reports vital for Police feedback
Excellent service; the IT back-up has helped us a lot. Would recommend wholeheartedly.
I contacted Messagemaker with a query and was swiftly put in contact with Neil Jones the Business Development Manager who without hesitation allocated significant time for us to explore the best solution for our needs. Neil provided honest, objective guidance and an order was placed within a few days. Neil provided access to his technical team without hesitation who provided everything we needed. During procurement and shipping Neil took responsibility to ensure the correct paperwork and customs documentation was identified and followed up with couriers to ensure we knew the status of the shipment. First class customer service.
Poor service and unreliable product
Yes Everything good VAS system working well and excellent after-sales technical support helping out with data downloading and uploading onto computer for sharing purposes
The speed indicator was delivered quickly and is exactly as described. The help desk has been brilliant resolving problems. I fully recommend purchasing from Messagemaker
Great service, friendly helpful staff
Very helpful and quick with replies to questions.
Fast efficient service.
Excellent customer service from deciding on which signs to the implementation of the software and how to set this up and use.
We've had a really good experience with this company. When I initially called to discuss our need for a speed indicator I had a great discussion with a person who did not try to sell me anything! He was helpful and friendly and we ended up ordering from him. Our speed indicator device has now arrived (in good time) and we are looking forward to getting it working. And stopping the people speeding through our site!
The speed and willingness to provide a solution to my needs was impressive and the technical competence was equally so.
Very helpful throughout a prolonged ordering process due to many planning issues on our end. Very responsive despite issues with Covid. There was an issue with shipping that some of the items were lost on route, however this was swiftly resolved.
Excellent speedy service thakyou/.
Needed replacement cable. Delivered promptly and at no cost.
Excellent customer service. Product arrived on time and delighted with the sign we purchased. Would use company again and recommend
Dear Vish, Thank you for repairing one of our speed signs in the Parish. Although the sign was fitted some time ago you still provided gratis support which helps all in our community.
Fantastic products at competitive prices. Service was great
mario vincini
Jul 01,2021The after service I received from Vish was excellent and I couldn't recommend Messagemaker enough. Once again thanks for your help.