logo
MoneyGram International

Hosted by David Simmons

4.0 (714 Reviews)

To leave a review you need to be logged in

About MoneyGram MoneyGram International, Inc. (NASDAQ: MGI), a global leader in the evolution of digital P2P payments, delivers innovative financial solutions to connect the world's communities. With a purpose-driven strategy to mobilize the movement of money, a strong culture of fintech innovation, and leading customer-centric capabilities, MoneyGram has grown to serve over 150 million people in the last five years. The Company leverages its modern, mobile, and API-driven platform and collaborates with the world's top brands to serve consumers through its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement. For more information, please visit ir.moneygram.com, follow @MoneyGram on social media, and explore the website and mobile app through moneygram.com. Consumer services MoneyGram provides customers with fast, reliable, and convenient international money transfers to their family and friends. Whether sending money online, from a mobile phone, at a kiosk, or any one of our over 400,000 locations, we connect customers whenever and wherever they need it. We also go beyond sending money transfers with bill payment services, money orders, and official check processing in select markets. Learn more about our consumer products here. Business solutions MoneyGram works with enterprises to provide high-performance payment and financial services. We're trusted by businesses, financial institutions, and our thousands of agents around the globe. We invite you to learn more about our banking solutions, biller solutions, how to become an agent, and to fill out our short product information form if you're interested in working with MoneyGram to improve your bottom line. MoneyGram Foundation MoneyGram Foundation is committed to supporting economic development through charitable grants that address financial literacy and workforce development/job readiness. In addition, the MoneyGram Foundation makes an annual grant to Save the Children for international disaster relief efforts.

Check out our options below

Find a Location Send Money Message Customer Service Call MoneyGram Download the app Check Out Our Blog Join Our Rewards Program

Reviews 714

4.0

Out of 5.0

comment
kwizera philadelphie
Feb 03,2025

I'm always happy with moneygram support, highly recommend.

comment
MIRIAM WOOD, NORWICH
Feb 01,2025

It was great and easy to use. However now that I cannot use this service via the Post Office is a bit worrying for me.

comment
Wolfgang Henzler
Jan 30,2025

Überweisung D --> BY Alles gut und schnell - super !!! Nur kleiner Mangel in der Eingabemaske: dort kann Vorname und Nachname vertauscht werden, was zur Rückweisung beim Geldempfang führen kann

comment
Smith Spancer
Jan 30,2025

****Updated**** I was trying to send transaction to another country and I was about to finish transaction, while pending I got message that my account was closed. I called customer service and asked what was the reason they closed my account but they did not provide any reason for it. I told them I am ready to provide any info to verify my account and transaction. They simply said "No" and bravely confirmed that I can no longer use their online service anymore. This is the worst thing I ever heard as a customer. I don't even have any clue why my account was closed suddenly. This is a trash company. Besides their service fees are much higher compared to fees of similar transaction companies. I don't recommed using Moneygram at all. Stay away at all costs! After leaving a review, Moneygram asked me to contact them again but nothing changed. They did not provide a reason for closing my account nor they did not allow me to reopen it. Very rude customer service

comment
Mario
Jan 30,2025

Ladri!Fanno schifo mi hanno bloccato il profilo e non mi fanno utilizzare più il mio numero perchè hanno dovuto farmi piu rimborsi!! e non vogliono sbloccarmi l'account, devo andare alle poste o al negozio o spendere i soldi per un altro numero di cellulare!! non ci penso per niente

comment
Angelika
Jan 29,2025

Wollte gerade Geld schicken ,das dringend benötigt wird. Habe mich leider auf MoneyGram verlassen. Keine Chance das Geld zu versenden. Riesen App Fehler Ihr sollt eure Bank eingeben,Es werden aber nur Zahlen angezeigt. So ein Mist habe ich noch nie gesehen Bei Western Union würde es sowas nicht geben. Habe den Fehler gefunden. Meine Bank ,die Postbank ist schon ewig da gespeichert. Aus mir unerklärlichen Gründen,wurde daraus jetzt Deutsche Bank. Somit könnte ich meine Zugangsdaten nicht eingeben Habe ich nie so gespeichert. So bleibt n ich restlos enttäuscht. Auch der Empfänger ist jetzt restlichen s enttäuscht von Money Gram. War heute unglaublich wichtig,und das Geld kann dadurch erst morgen abgeholt werden. Weiß echt nicht,wie so etwas von allein passieren kann

comment
Haifa ALnasheri
Jan 27,2025

It’s the most worse experience I ever had in my life. I canceled the transaction, however they did not refund the money back.

comment
Robert
Jan 26,2025

Review of MoneyGram Services in London: A Frustrating Experience If you’re considering using MoneyGram in London, I strongly urge you to think twice. While the platform promises global convenience, the reality is a nightmare if you’re trying to receive money here. The problem isn’t with sending money—MoneyGram makes that process relatively smooth—but with actually finding a location in London where you can receive it. After sending funds internationally, you’d expect to find a reliable network of partners to withdraw your money. That couldn’t be further from the truth. Many of the listed agents in London either no longer exist, refuse to provide MoneyGram services, or are simply non-functional. Some outlets claim they’re “out of cash” or “don’t have the facility,” leaving recipients stranded and frustrated. Even major establishments that should support MoneyGram transactions, such as post offices or shops, often turn customers away with unhelpful responses. The experience of locating a MoneyGram partner that actually fulfills their advertised service becomes an exhausting scavenger hunt. What’s worse, MoneyGram’s customer service seems disinterested in resolving these issues. Their representatives suggest you “try another location,” which is absurd when one after another fails to meet expectations. It seems that the responsibility of ensuring the availability of partner locations is completely neglected. MoneyGram in London might still serve as a viable option for sending money, but without a functional and dependable receiving network, what’s the point? It’s essentially half a service. You might send funds to someone in need, only for them to face the frustrating reality of wandering around London in search of a partner willing to release the money. In conclusion, MoneyGram’s receiving services in London are poorly managed and unreliable. If you’re looking for a dependable way to send money internationally, I’d strongly recommend exploring other providers like Western Union, PayPal, or even bank transfers. Save yourself and your recipient the hassle. MoneyGram’s failures in London make it an option best avoided. So please if you read this , make a change on how MoneyGram works and make MoneyGram branches so we don’t relay your on shops where they never have money to cash out!

comment
Abdelali
Jan 25,2025

Depuis une semaine j'ai essayé d'envoyer l'argent pour le maroc sur l'application MoneyGram, malheureusement a la fin un message affiche que je ne plus envoyer l'argent ni sur l'application ni sur place , faute problème de sécurité blablabla, il faut renouveler l'envoi dans qlq jours , pas sérieux du tout , au niveau de taux de change ,il propose un taux et puis a la fin un propose un autre plus faible que le premier.

comment
Amanda
Jan 24,2025

Los envíos de dinero nunca llegan. No dan ninguna solución y lo único que dicen es que tengo q esperar 10 días o bien para que le llegue el dinero a mi beneficiario o para que me reembolsen el dinero. Por más que llamas o escribes por el chat solo dices q esperes a que te digan cualquier cosa por correo electrónico o que tu mismo llames al banco receptor que está en otro país. Pésimo servicio al cliente y pésimo trato al cliente

comment
Rene Koole
Jan 24,2025

Super snelle verzending en eerlijk bedrijf..

comment
Mohammed Saleem
Jan 24,2025

Hi please online transfer money

comment
Hatim
Jan 23,2025

Argent envoyé depuis 21 décembre 2024, toujours pas reçu. Je les ai appelé plusieurs fois, à chaque fois on me demande les mêmes informations supplémentaire, on me dit qu’ils vont escalader vers le département supérieur et que j’aurai une réponse dans 4jrs.. plus d’un mois d’attente mon argent est toujours bloqué

comment
Mongiwa
Jan 23,2025

I really love Money Gram because it’s very reliable and very easy send money with.

comment
Lily
Jan 23,2025

Online navigation can be frustrating. Decrease in MG agents left me with no option but to cancel money I sent.

comment
Robert
Jan 21,2025

I sent my daughter £250 for Christmas on the 23rd of December 2024 when my daughter tried collecting her money they refused to give her the funds and said it’s now under investigation it’s now the 21st January 2025 we’re into our second investigation and they will still not refund my £250 and keep fobbing me off with different excuses I would strongly advise no1 to use this Company because there trying there very hardest to not refund my money SCAMMERS

comment
Murat
Jan 20,2025

Moneygram ist weiter zu empfehlen ganz schnelle Geld sendung und unkompliziert. Top von mir bekommt 5 ⭐️

comment
Leahnora Pearson
Jan 18,2025

It was quite straightforward filling detailed and send the money

comment
Pierre Jacquet
Jan 17,2025

J'ai fait un transfert france vers Madagascar Aucun frais affiché Le taux annoncé dans l'application est de 4876 et aucun frais Je valide la transaction je reçois un premier mail à 11h59 m'indiquant le transfert à 4876ar Puis un deuxième à 12h02 m'indiquant que le transfert est réussi à 4720ar Ce qui représente 3.3% de frais Malgré mes demandes insistante auprès du site je n'ai reçu que des mails réponses automatique A FUIRE CES VOLEURS

comment
Ronald Haeusler
Jan 17,2025

good rate and quick, but wish you could change your policy to be able to use business debit cards

1-800-MoneyGram [email protected]

2828 N Harwood, 75201, Dallas, US

http://www.moneygram.com

Contact Here
Recently Added