Exceptional service from the get go. Answered all questions promptly; were always ready to accommodate revisions to schedule; and really showed their mettle when a glitch from their supplier came to light on fitting day - Amy moved heaven and earth to ensure that the problem was fixed in a timely manner. Utterly impressive. They've now got two eternally grateful customers.
amazing work tops very good service
Great service from start to finish from Amy, she was super helpful and informative… making the decision so much harder :) communicated constantly regarding install and even with a slight hiccup, the installation guys fixed it and ensured they were still installed as planned, along with great aftercare advice. Couldn’t recommend enough
The personal approach of this company drew us in right from the start. Though they didn’t have the granite in stock that we had our eye on, they sourced what we required and delivered us a fab job. The extra care taken to match our utility room was fantastic. Would highly recommend!
First time using Mr Granite, won't be the last, great comms, managed to give me choices and estimates over the phone and emails, could have gone into store to pick the stone, but I was happy to pick from photos and videos. Once I decided which product I wanted they were out within a week to template up, and then back a week later to fit. Mitre joints are spot on, a real centre piece for the house. Lads were great, easy going but professional and knew their stuff. Really happy with the experience, family run and competitive on price.
2nd time using Mr Granite, once again brilliant service, attention to detail superb, understanding about our slight delay with fitting date because of other tradespeople, can only give these people a 5 star rating. Excellent from start to finish. A very big thank you. Richard & Jayne.
We visited Mr granite and were impressed with the choices on offer for worktops. Amy was friendly and and gave us plenty of advice. We had a few questions and she always got back to us very quickly. Really impressed with the worktops we chose, great quality and fabulous fitting. The owners make a fab team ! Would recommend to family and friends!
From start to finish the whole process from this company has been excellent 👌 Complete professional service from point of sale to scheduling, templating and final fitting !!! 💯 recommend this company 5*+👌 Thanks to Mr Granite and team for a fantastic job and stress free experience 🥰 we will definitely be recommending you to our friends and family!!! Thanks again from an extremely satisfied customer 👍🏻
Over the moon with mr granite. They have done a great job for us. The owners and staff a pleasure to deal with nothing was too much trouble. Fast turnaround good communication gave a date turnerd up on the dot we literally couldn’t ask for anything better thanks guys!!!
Thank you Amy Scott and the Crew. Mr Granite have given us a fantastic kitchen upgrade . After visiting there showroom Amy showed us a lot of samples and helped us choose the quartz that was right for our needs. The price was excelent and fitment was quick . The finished product is fantastic and we are very happy with the finish . Excellent 5 star A +
Very pleased overall being a non standard modify and add type kitchen granite, not easy and its all worked out well.
What an excellent company to work with! Amy was fantastic and very experienced and helped us to choose our granite worktop and island. The price we paid was a lot less than we were expecting and there was no push for us to pay anymore, actually Amy steered us away from more expensive tops as would not go with new extension! The fitters were 1st class and done a wonderful job. From start to finish it was less that 3 weeks as this was the date that I asked for. 100% highly recommend Mr Granite! 😃😃😃
After problems with another supplier we found MR granite and the service from start to finish was incredible Amy helped us find the perfect piece of granite and Scott and his team templated and fitted quickly and efficiently. Communication was great all the way through friendly polite and informative at every step. We are delighted with our new worktops and can’t recommend MR granite enough I will be using them for any projects In the future.
I was very pleased to find Mr Granite and see large pieces of worktop rather than the small samples at my kitchen supplier. Amy was super friendly and helped me pick out a worktop to suit my plans and budget. Templating went well last week, and it was fitted today ( to the amazement of my plumber who said I'd be waiting at least three weeks!) I am absolutely delighted with the worktop and windowsill, it's perfect. Scott and his mate who's name I didn't get were friendly and very tidy workers. Thank you.
I went to the showroom and site of manufacture. Amy bless her helped us choose the correct worktop to what we had in mind. Once we chose our worktop and went away, a few hiccups which couldn't be avoided happened, but Amy didn't shy away to resolve any issues, not only did she put her customer first in the buying to install journey, she added value to the whole projects, kept promises and went beyond expectations. Scott and Bodie came to install, they did a fantastic job to finish on time to complete our dream. Best customer service experience in all my years. Scott Bodie snd Amanda all deserve a kudos J. Thanks for making a dream real J.
Amy & Scott have been amazing. A proper team. From selection of our work top all the way through templating and fitting. The team have been so efficient and helpful and honestly our kitchen looks absolutely amazing. We could not be happier!!!
Had an issue at the start, but they quickly resolved it. A measure of a good firm is when there is an issue they listened and as a result they came up with a solution which we were very happy with. We 100% recommend this firm.
Professional & friendly staff, helped with choosing the perfect work top. Great communication from Amy. Delivered and installed on time with no issues, good after service. Cannot recommend this company highly enough.
Posted on behalf of my Mum: "Having visited the outlet of Amy and Scott, I was very impressed with the choice of material and displays. They have all the kit and kaboodle at the premises with knowledgeable staff who have been doing this stuff for centuries. The fitting was fuss free and the service from start to finish was done with a smile :) "
Julia
Nov 14,2023From going to the shop, to fitting, cannot fault anything. Everyone helpful, the finished product is just amazing. Never thought it would look so grand, everybody that comes just says wow, including my 5yr old grandson.Thankyou would recommend you to anyone.