Fast and reliable service
Purchased temp indicator that was over two years old on the shelf. It never worked. No warranty honored. Had to purchase another one. Terrible customer service.
Shipping so expensive and it took 2 months plus to even ship I thought they scammed me at first but then I got the email packaging on point but only the shipping issue, great company<3
Very knowledgeable salesperson. Shipping was fast and reasonable.
Great service
Fast and friendly service...,thank you
easy to work with and go the extra mile with a quality product you cant beat it
Received the product in a timely manor. It was exactly what we needed. We will order from Murcal again!
I received the correct Toro part from this company on the first order. The item was as described and the same item I saw in the pictures. The five companies before couldn't do that.
Ordering with Murcal seems like a strange experience for some reason. Maybe just a more friendly customer service be good.
Order two Power view displays and they arrive within 2 days, customer installed and he is back up and running and ready to sell his boat.
Minor problem with controller shipment but otherwise very good service and support
Over all positive experiences, slight issue with shipping where unit was not picked up by overnight service provider and I was advised otherwise
Proficient, efficient and prompt processing of order. very pleasant experience with placing my first order with Murcal
Received the items needed in a timely manner.
Fair prices, easy to but, fast shipping
I spoke to a representative and explained the application for the part I was trying to buy. After it arrived, I contacted the manufacturer for advise on install and wiring and I was informed that the product is not even close to applicable for my needs (it would fail very quickly if used as described). Murcal tried to charge a 15% restock fee, in addition to return shipping. After back and forth they seemed to have very little empathy or acceptance that they made a mistake, but finally agreed to waive the restock fee. They left a slightly passive aggressive note on the RMA "customer ordered wrong part". I'm frustrated with their incorrect product advice, and when more frustrated with their customer service during return. Will not be back.
Had the product and was able to ship it same day
MurCal was incredibly kind and attentive to our needs.
C. Wilson
Dec 22,2023Easy online ordering and fast shipping. Items came well packed and order was complete without anything missing.