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My London Pharmacy

4.5 (392 Reviews)

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My London Pharmacy We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.

We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.

Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs.

You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.

We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!

We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.

When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!

It’s simple. 1. Online consultation Answer our quick health questions in just 2 minutes.

2. Genuine prescription Get a fast prescription from our UK medical team if eligible.

3. Discreet delivery We send your treatment in discreet packaging within 24 hours.

Reviews 392

4.5

Out of 5.0

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Gregory Bell
Dec 21,2023

Very impressed great service

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Sarah Spencer
Dec 21,2023

Completely reliable. Great service.

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Fleur
Dec 21,2023

Very good service, with considerate engagement.

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Gillian Poole
Dec 21,2023

Could not fault the time and service ,how quickly product came

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Stephanie Lovegrove
Dec 21,2023

No complaints at all. Safe, hygienic, timely delivery. Excellent customer service and thorough consultation beforehand. Very impressed.

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Angie West
Sep 08,2023

So I made an order coming to £499. I get an email saying my order has shipped. Get a phone call a few days later & was told “you shouldn’t have been able to order that item as it’s not in stock”… ok… apparently their pharmacy dispatcher would call me the next day… nothing. Tried to call back, didn’t answer the phone, I had no idea what was going on as they never updated me & I never received the item. Had to call my bank & open a payment dispute as I never even got a refund. So bad, would give one star if I could. Money thieving. Will never order anything from them again.

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Laura Cherrington
Jun 19,2023

After placing the order, sending in various proof of id as requested, I was then instructed that I needed an online interview too. This did not take place, as no connection was possible...not sure who was at fault? But I tried many ways to contact them to discuss this, sent several emails, rang and waited over 10mins each time. No response whatsoever. I am now trying to cancel my order and go elsewhere.

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John
Nov 13,2022

Ordered prescription it never arrived spent over £135 ! Promised refund. Fake pharmacy just a bunch of illegal scammers!

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Kimberly Jennings
Nov 13,2022

Total Scam! They take your order for which they do no have the products. Then don’t return the money they promised. Alerted fraud at the Met and trading standards. BBC also investigating now. Do not use EVER ! They post good fake reviews to get their ratings up. Don’t trust these thieves !

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A Thomas
Nov 07,2022

Do NOT use this company owe me money and say refund issued ? Not the case checked with bank. Also owe for an order which wasn’t delivered and Royal Mail confirmed not delivered. Avoid this company!! I’m now reporting to trading standards & the police for fraud .

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Karen
Nov 05,2022

Great service, very thorough when checking you are ordering the correct medication, which is very reassuring and shows that they put your welfare before profit. Super fast delivery with tracking provided. Would definitely recommend and will keep using this pharmacy.

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gareth wood
Oct 28,2022

These are untrustworthy. They incorrectly dispatched a cancelled order and despite having the goods back, they aren’t refunding my money! Having to open a dispute with the bank to get my money back. Avoid

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Ho Ming Chan
Oct 21,2022

I ordered the medicine on their website, since it's quite urgent, so I paid extra for the 24-hour tracked delivery, but it finally arrived 4 days after. I've already bought it somewhere else instead and asked for a refund, but they didn't even reply me.

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Mel Wood
Oct 13,2022

Placed an order and cancelled it within 3 minutes, due to realising the dosage was 1/2 of what I’d asked for, but the same price as the full dose! Phoned them to follow up the cancellation and was assured they wouldn’t dispatch it. They dispatched it anyway, so I refused the order. They confirmed they had received confirmation that the order had been refused and they’d refund me as soon as they received the items back. A week later, still no refund and they don’t respond to any emails. Will have to open a dispute through my bank. I won’t be using these again, they are untrustworthy.

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BE
Aug 23,2022

Horrible company. Shouldn’t be allowed to work in healthcare. Automated emails that don’t reflect the true status of the order. I received emails from them but the critical email to check ID is apparently unable to be sent?! They cancelled my order at the last minute. Should have their pharmacy license revoked.

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Carlyn
Aug 07,2022

Excellent customer service. They've been friendly, quick, and awesome.

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ARIANNE WARD
Aug 07,2022

Excellent kind staff..

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Calliope Irving
Aug 04,2022

After what seemed like a bumpy, albeit brief, first order I am eager to give these people the review they deserve. This pharmacy is a small, family run business that are unbeatable in service and price. I have been on Ozempic for a few months now, and honestly it has been a life-saver ! Unfortunately my provider was very very expensive and in times like this where everyone is pinching pennies, I was compelled to find something more affordable. Cue My London Pharmacy. Yes the prices are very very affordable and delivery is dependable! Initially I was a little sceptical and hesitant and perhaps a little too eager; they do tell you delivery is in 3 days and this because Ozempic needs to be reviewed and prescribed by a professional. Delivery is done via next day Royal Mail and they send you a tracking code so that you can monitor your order and pick it up at a Post if you are going to be out. All things said, if you know what Ozempic is and want a service with no fuss and frills, look no further. Hopefully will be purchasing more from this family run business soon.

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Nicole
Aug 03,2022

Ordered Ozempic and they deliver it on time. Great service! Reliable and nice people!

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andrea bargh
Aug 02,2022

Shocking service, despite me giving details of current medications I take, they authorised dispensing what I requested, it was only when I double checked myself that I became aware of the contraindications of taking the medication. I requested the order be cancelled and was advised a full refund would be given, 7 weeks later I am still waiting. Quite scary they dispensed the medication without reading the details I provided to them, dread to think what would have happened had I not double checked myself.

020 3154 4734 [email protected]

45 Newman Street, W1T 1QE, London, GB

https://app.mylondonpharmacy.co.uk/onlineclinic/mounjaro

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