Ordered a jumper for next day, didn't get no reply from emails at all, no delivery details sent, had to ring up they said I will get a call back when they find the details, then I get a refund email from PayPal no email or contact from them.
Refunded ....no sorry email ....just refund. At least it came back into account fast but felt let down as need the item for tomorrow night
Ordered a jumper. It came as the most horrendous item I’ve paid 44 dollars for. It’s cheap, nasty and looks nothing like the advert. No respect, loyalty, honour, just a cheap nasty company
I ordered 2 jumpers to be here for anniversary of my niece taking her own life and paid got an email saying order received then 8 days later I asked where my order was they sent reply just saying it’s not been sent out yet .. I replied to them saying it’s too late now I want to cancel my order and want a refund and they have ignored all my emails all 6 of them no replies at all … I have going to report them as this is not what you want from a company at all . Don’t use them if you want your items to actually be sent out that’s all I want to say this is an issue that’s very sad to us and they have tarnished my niece .
I have returned my order on 02/08/2023 and as of now I've still NOT received my payment back. It has been over 3 weeks and all emails and messages have been ignored, I am now not receiving replies and their WhatsApp chat is practically unfunctional.
Ordered a jumper, paid for it, received confirmation it had been shipped and 3 days later, received an email saying it was out of stock. I have sent emails and tried to call but no-one is responding. Shocking customer service.
Very impressive service from start to finish. Item ordered at a competitive price, and even when choosing standard delivery, the goods were still dispatched the next day. Despite recent RM postal strikes, package arrived very quickly and in excellent condition. No issue with the authenticity of the goods; as per their website's info, this was 100% a genuine item. Always a bit apprehensive when the price is somewhat cheaper than directly from the manufacturer, especially with having had a negative experience with a similar item from another retailer, but no such issues here. There was a very minor issue with the garment (not something that would impact the intended look at all, and easily fixable), but MyOutfit handled it quickly and I'd be more than happy to use this company again. Highly recommended. Many thanks again for providing a great service.
Great quality products, quick delivery and service. Will definitely purchase again
been 3 days still no order confirmation don't pick up the phone or reply to emails what are u man on?
Absolutely disgusting customer service. Extremely unhelpful and not refunded a order that was received back!!!
Did send wrong size but was quickly rectified and sent right size. So would order again. Happy with service
Good price quality stuff
Brilliant service, quality clothes, delivered on time
Everything we ordered was great! Thank you
Apparently don't get a refund because the tag off the garment is missing 😐
I have bought clothes from this website and I ended up getting it sent back due to extra charges I was having to pay for delivery.They didnt inform me when it got back to them,I was having to contact DHL and them telling me it has been returned back to the company.So when I Messages them and emailed them to get My refund ,I was being ignored .No reply anywhere and Its not exactly cheap either.When your paying that amount you expect better.Refusing to give my money back .DO NOT BUY FROM THIS WEBSITE!SCAM!!! Worst customer Service I have ever recieved!its disgusting.
Very good product
The item I purchased was unfortunately too big. Didn’t have my size. Returns, easy & full refund. Will definitely use again .
Quick delivery, product didn’t fit and received refund in a few day. Will use again
Defender
Apr 23,2024I believe this company is SCAM, so avoid and beware. This company is making money for the subscription. They do not have any items in stock. It is totally wasting time. It was very hard to get the refund. The company is called Xemino and have other emails to fool the consumers.