NETbilling
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Since 1998, NETbilling, Inc. has provided merchant accounts, multi currency transaction processing, and call center services to thousands of merchants and companies of all sizes. NETbilling's flexible solutions are like no other.
Reviews 18
Benito
Jan 08,2025Netbilling is a great company to work with. They are extremely responsive whenever help is needed, and their pricing is excellent too. I really trust them to handle the payment processing for our web sites. We used Stripe before and are very happy that we made the switch.
Matt Soren
Sep 14,2024Seriously great company with excellent software and a great staff! They really made our switch from Square seamless.
Stephanie
Mar 07,2024We switched to Netbilling from Stripe as we were considered "high risk", so Stripe would no longer process for us. The Netbilling crew made the transition quick and smooth and now we are paying less also!
Cameron Wilson
Jul 07,2023I came to NETbilling from Chase as they promised a great rate. Not only have they saved me a lot of money but anytime I have a question they are there for me. You can't go wrong using them to help you accept online payments.
Chad
Jun 05,2022We just started using the new Woocommerce NETbilling module for our online store. We now have our cart setup and talking to our retail store Point of Sale system that they set us up with so now our online and in-store inventory is all synched. It’s really great! NETbilling got us a merchant account in about 24 hours at rates far better than our previous provider. We are happppyyy!
Daniel OBerry Jr
May 31,2022You sound like a POOR excuse for a Business !!! Your trying to take $$ from my accout WITYHOUT PRIOR AUTHORIZATION ??? FRAUD & THIEVES !!! I NEVER SIGNED with you OR with ANYONE dealing with your SORRY ASSES !!! IF you take 1 fu*in $$ from me I WILL TAKE ACTION & PROSECUTE YOUR ASS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Tony
Aug 10,2021My family owns a restaurant and deli in Los Angeles. We get solicited frequently for credit card processing. There are a lot of companies and individuals that sell payment processing, and all of them seem to have the same line about how they can save me money over who I am currently using, blah, blah.. But we never bite. For us, it’s more about a relationship and service then saving a penny.. I was actually referred by a friend who has been using Netbilling for several years. They hooked us up with new equipment, cash drawers and kitchen printers for restaurant about a year ago. I must say, not only was the pricing better than what we were paying but we have developed great friendly relationship with the owner who frequents our restaurant, and our sales rep Danny. I’m sure we’re not their biggest client, but we’re also not the smallest, but they treat us like we are family and have been with them forever. These guys are the best and myself and my family recommends them. Tony / Ton’s Subs and Salads
Taylor Smith
Jul 01,2021I can’t recommend Netbilling enough! With our shop, we do both online orders and in person orders. When COVID hit, and we had to pivot to do online/pickup orders, I figured I should shop rates and find a better setup/equipment for that. I didn’t realize how much we were paying before, but now that we’ve been with Netbilling for about 9 months I’m seeing a huge savings. For our online orders we have a much better rate and the fees are less. I think we’re saving around 20-30% from our last company. But for the in person processing we are now paying practically nothing with their cash discount program. On top of that, we got amazing new POS/register equipment that has made my admin tasks so much easier and faster. It manages my inventory, time & attendance for my employees, finances, and works with our website’s system. It’s also so much easier for everyone to use than our old register, we can train our new hires on the system in about an an hour. Netbilling has really changed the way our shop operates for the better. Thank you!!!! ❤️
Adam
Jun 24,2021We have been using Netbilling for almost 3 years now to handle the credit card processing for our web sites. They give us really great rates and the customer service is amazing. I can't say enough good things about the staff there. You can tell that they love what they do!
Another account
Feb 11,2021We started using Netbilling about 2 years ago for processing credit card payments for our physicians offices in Cali and Nevada. They have given us great pricing and exceptional customer service when needed. We highly recommend Netbilling.
Dirk Bergen
Sep 21,2020Very bad experience. I tried to cancel from a website for which they provide the billing services but I received no reply whatsoever and they recharged my credit card. I filed a complaint and asked my bank to block any new charges from this website. This is fraud. This is a scam.
Ravneet dhanoa
Sep 21,2020I have written several emails to cancel a subscription and there is no working self service option like come on what a scam!!
customer
May 16,2020Should be 0 stars. I wrote several e-mails since October 2019 trying to cancel a subscription. Still have yet to receive a response from them. Edit (2022-12-05): They told me to contact you and you guys are telling me to contact them... Well, thanks for the reply nonetheless. I really tried to update this as fast as you guys were able to reply to me, but as this update shows it's just not possible.
Michelle Courtney
Dec 20,2019I worked for Netbilling for about 6 months. OMG, I loved this job so much!!! Just make sure you are rich already before you start working there because they just pay you enough to pay your cellphone bill, put gas in your car, and get you hair/nails done (if that's your thing) lol!. Think of this as a volunteer job. Everything is not about money, and this is one of those things. This was a great experience. It's just time to move on. I am not going to let a couple of bad days, distort my total experience there, because I had a ball helping all the nice customers.
Hurley Carpenter
Dec 09,2017Terrible experience. Paid to join website through net billing and could not access website form any browser even after clearing cache and cookies. On phone with "support" for an hour and they just said we can login it must be your computer. I have a top of the line gaming PC with lightening speeds and have no problems logging into any other site I wish. Buyer beware !!! This company is apparently a scam from my experience
Andrew Graham
Dec 08,2017I had a very poor experience with this company. Product worked fine but after giving the company notice of cancellation, I am still getting billed month after month for their service. They ignore any communication and refuse to refund the money. I had to cancel my credit card to ensure they would not continue to withdraw money from my bank account months after giving them a cancellation notice. I would not recommend this company to anyone. Beware..
Matt Davis
Aug 31,2017Great service for credit card processing and call center services. We have been using them since 2001 to processing our retail and online sales.
Moss Elk
Feb 26,2025Up until about 3 months ago, we used Square for a long time. They used to be good, but their customer service has gone to crap and their software crashes a lot. We switched to Netbilling who gave us a free terminal for our store, and got us set up in two days. Now we have our own merchant account and a lot more control over what we do. Their customer service is excellent And it’s very easy to get someone on the phone if needed. We’re very happy so far and recommend NETbilling highly.