Newton Appliance Services Ltd
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Scotland's Leading, Local Appliance Services, we guarantee cost effective repairs.
You care, we care
One off Labour charge
No hidden fees
Certified professionals
Workmanship and parts guaranteed
Contactless payment available
Service on your schedule
Neighbourly company
Reviews 52
Customer Mrs Ann Nicholson
May 05,2022The engineer arrived at designated time and was very polite and helpful. Managed to fix my oven door and I am absolutely delighted with his work. Very tidy worker.
Mr Alastair Lang
May 04,2022Great service, two appliances (Stoves oven Zanussi fridge freezer) repaired quickly and efficiently and James was able to give advice on maintenance and replacement options. Good communication by SMS on visit date/time. I would absolutely recommend Newton Appliance Services.
John Glasgow
Apr 29,2022This company provided excellent service. The engineer fixed the problem with my Neff Dishwasher quickly and offered me helpful advice about future maintenance. He came on time. Altogether I am very satisfied.
David Houston
Apr 27,2022The washing machine part was ordered and fitted as soon as it came into stock Smooth efficient service at a reasonable price
S Short
Apr 27,2022This was the company who came out to repair our broken fridge freezer. They were great, helpful, within the time they said they would arrive and fixed the problem without fuss.
Hazel Stewart
Apr 27,2022Call arranged time arrived on time and job completed
EDWIN WILLIS
Mar 23,2022Had an engineer come out found the problem Then give a price for part Paid that and 4 weeks later nothing Cant get through on phone no communications at all
Carol Collins
Feb 16,2022Excellent service provided. One call to Newton Appliance Services, engineer out the next day. Oven element and fan motor replaced at this time by a friendly engineer with excellent customer service. Would definitely recommend this company!
Mr Hugh Boyd
Feb 10,2022Newton appliance services fantastic arrived at our house on specified time 👍, the engineer who carried out the repair was very knowledgeable & friendly left us with big smiles on our faces after successfully repairing our tumble dryer, would have no price bs recommending this company to anyone 10 / 10 as far as I am concerned 👍👍👍
PAM
Feb 04,2022FABULOUS COMPANY, PROMPT AND GREAT SERVICE
Lindsay Rochester
Feb 04,2022From start to finish Newton took care of me, the office staff were so friendly. Text sent evening before to let me know when the engineer will be attending. Engineer diagnosed and explained, advised part is required. set my expectations, and they were back out to repair. Now I have a working oven! and zero excuses for burning the dinner!!
David
Feb 02,2022Had someone come out on the Tuesday to look at our dishwasher, said they were the actual owner of the company. They assessed that it was the latch on the door but that they'd have to order it. That same day I got a call from someone at NAS to take the payment for the £60 call-out fee and the part (£48) which I paid, £108 in total. I called again on the Friday to be told they hadn't sourced the part yet (typing Zanussi dishwasher door latch into google brings up a number of next day delivery options). I'm now on the following Wednesday, have called for 2 days, emailed, sent messages on FB. Not a peep.
Grant
Dec 08,2021had an issue twice with our dishwasher and James both times came out and fixed the problem straight away, only problem is now we have similar problem and we cant get hold of him
Chris
Nov 24,2021DANGER DANGER DANGER !!!!!!! AVOID THIS PLACE AS I WAS LEFT WITH NO MACHINE FOR 8 WEEKS FOR A DOOR MECHANISM WIRE!!!...I WAS SHOUTED AT DOWN THE PHONE BY A "MANAGING DIRECTOR" ...I HAVE A 6RY OLD SON WITH BOWEL CONDITIONS AND DEFICATES ALL DAY....AND I TOLD THEM THIS...VERY NICE ATTITUDE IF YOU KEEP ON "THERE" GOOD SIDE....8 WEEKS OF HASSLE AND STRESS...WAS TOLD THAT NO ONE WOULD BE OUT AS I WAS AGRESSIVE????....NO...I WOULDNT LET YOU TALK ME DOWN "MANAGING DIRECTOR"....PHONED EBAC THE COMPANY WHO SUPPLIED THE MACHINE...NEW ONE OUT IN 7 DAYS......NOT HARD AT ALL...DISGUSTING ATTITUDE TO PEOPLE IN NEED OF THE SERVICE THAT YOUR COMPANY SAYS IT DELIVERS.....HONESTLY FOLKS NEVER CAME ACROSS A WORSE SET UP............BUT ITS NOT THERE FAULT OR PROBLEM 👍
Andy D
Nov 12,2021Newton dealt with a fault I had on a brand new Dishwasher bought via B&Q. The initial visit went well enough however the engineer had to submit a report on his findings as he couldn't fix the fault. I waited a week and chased Newton for an update on the fault and for the next steps, was told a manager would call me back. Call back didn't happen so I called again and got the same promise and same result, no call back. It wasn't resolved until I called B&Q and they got involved. I wouldn't chose this company to carry out work.
Derek
Oct 25,2021Had a problem with the start button on my Neff Combination Microwave oven. The engineer arrived and thought the problem may not even need fixed as it was intermittent and would mainly work when the button was pressed gently at the top. Of course, by this time the company has already earned its £84 call-out charge for a 10 minute visit. I asked for a quote for the parts to fix it and they came back a few days later with a quote of £321.69 on top of the £84 already paid. I priced the parts direct with Neff to find that they had marked the parts cost up to the tune of £102. I then decided to ask a friend to give me his opinion. He opened the oven up and did a temporary fix which can be permanently fixed by me purchasing a button set at £26.
Edward Cogliano
Sep 08,2021James is extremely knowledgeable and very personable. His prices are fair and have used his services on a number of occasions. I would highly recommend him to anyone who has any issues with any appliances.
Larraine
May 18,2021I cannot rate this company high enough. We have used them several time and have always received an excellent service, James is professional, efficient and very reasonable. I had an issue with a part for a dishwasher not arriving (from the manufacturer), but Hayley & Lindsay kept in touch with me so that they could diary an appointment as soon as I had received the part and James cam out the next morning. Would not hesitate to recommend them % stars all the way!
Shamanda Clarke
Mar 19,2021We have used this company on a number of occasions and always have been really pleased with the service we have received. We recently got a new integrated dishwasher fitted and the old one removed. Friendly, helpful and very reasonably priced. We wouldn’t go anywhere else!
Jenny Duncan
May 06,2022Appointment made quickly and easily. Engineer had to make two visits to my home re washing machine. Both times punctual, polite and informative. Unfortunately needed parts which were not to be available till end of August. As this was done through an insurance policy my machine was replaced. No complaints about service.