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NICETOWN is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: NICETOWN curtains are designed by designers from Europe and USA and produced in China. The original fabric processing, dyeing and production of NICETOWN products are all completed systematically in our own factory, and all NICETOWN products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.
Reviews 97
sunshine
Jun 10,2023I initially ordered two sets of two panels of curtains; one set of these curtains was sent to me and was made incorrectly. I ordered curtains with the same color liner & these were sent with black liner. After contemplating my entire order, I decided I’d actually like a different color & size for my curtains. As I understand these are custom and cannot be exchanged, I agreed to a discounted price on my new order which accounted for and in response to the panels that were made incorrectly. This was fair, reasonable & acceptable. Now comes the second order of curtains - same type of order (two sets of two panels). One set was made completely opposite of what I asked for length & width, so I was sent panels that were 84 width by 36 length, rather than the opposite. Additionally, my original panels were grommet style that I paid for. Both panels were sent to me with a bag of individual metal fasteners that I have zero time or interest in working to fasten. I ordered grommet for a reason. This was never confirmed to me in the second order that was completed through a specific link and order by the company. I had no ability to modify this through what they sent me. Photos were sent to the company displaying all of these issues. In response, the company offered me $30.00 so I “wouldn’t have to worry about returning”. I paid a total of $765.30 for this order, received curtains made incorrectly from them, and they offered me $30. If I’m counting the curtains made incorrectly from the first order, it’s a total of $1040.48 of curtains that I have no use for. I have communicated with the company for several weeks and at this point have now just been ignored. I gave this company over a week to resolve this. It is so unfortunate and truly unreasonable. I would strongly consider purchasing curtains elsewhere before your money is taken and you never see it back.
Michael Redmond
Jun 08,2023I had nice town, make a custom sized shade for my boat, the correspondence was excellent. Even after a few different size alterations, they were happy to make any changes that I requested, and the price was very reasonable. I would certainly use them again, and probably will, as I’d like to have the same sunshade made in a different color.
Carla Utter
Jun 08,2023Ordered a heavy duty sun shade for our pergola. The original order was damaged by the shipper and Nicetown was great about replacing the item for us without a great deal of hassle. Love the sun shade and I would do business with them again.
Kathleen Noonan
Jun 07,2023Being able to get samples of all colors available for your curtains for free is a nice touch. The samples arrived quickly. We placed an order - and the custom made curtains arrived faster than we expected. They are well made and do block the sun on our east facing french doors at our house at 8600 feet. Would definitely order again.
LC of Skylark eMedia
Jun 06,2023I ordered a custom insulated thermal curtain from Nicetown and I am very happy with the product. I really appreciated being able to customize the size I needed and within a few weeks I had the curtain. I was really impressed with how well made it was. Nicetown uses quality materials durably stitched together. I anticipate having this curtain for a long time because it's so well made.
Julia Moffett
Jun 03,2023Was looking for curtains for an oddly sized window, so looked to order custom curtains. Picture showed two curtains and everywhere the product was referred to as "curtains" with an "s" indicating plural. I filled out all the specifications and then clicked buy and completed my payment. At no point was there any indication that I would only receive one curtain rather than a set. When I received the order, there was only one of each curtain. I checked the listing again and when I scrolled and scrolled past the buy button hidden at the bottom of the page in small print was a text that only one curtain was included. This information should be provided above the buy button and not hidden at the bottom to try to trick people into ordering (thinking the price is for two). Since they are non-refundable I hesitantly ordered a second. Nicetown reached out asking for a review if my experience was positive and if it was negative to reach out to them and they would make it right. I reached out and asked for a refund for the second set of curtains since their marketing was very deceptive and the marketing lead me to believe I would get a set of curtains. They offered a 12% discount. I'm not sure if this was for a future order (definitely won't order again) or a refund, but when I replied saying we would take any refund they offered, but wouldn't be satisfied while they were profiting off of their deceptive marketing they did not reply.
Charlie Seibert
Jun 01,2023Workmanship is perfect! From time of order to delivery, very quick. This was my second order, and I am totally pleased. I will use you again...... Thanks, Charlie
Anna FS
May 19,2023Great quality
Darren Kerschieter
May 19,2023Measurements were exactly as I ordered. And curtains are top notch made with higher end fabrics. I liked them so much I ordered another set for another window in our entertainment space.
Jeffrey Caniglia
May 14,2023I order a sun shade and never arrived in Nebraska .Very mixed E-Mail .Said "it arrived " finally after all the missed info. It came May 17 , 2023 . We love the sun shade ,Just what we wanted.
rodger
May 12,2023very nice curtains, just what I ordered at a good price. live next to train station and was hoping for more of a noise reduction. the curtains do help a lot.
Patricia Robles
May 11,2023I had a great experience with Nicetown. The curtains I ordered came on time, were just what I ordered and are of good quality. It's hard to find custom made curtains at an affordable price...Nicetown does it well! I'll order from them again.
Lisa
May 11,2023We got the velvet curtains and love them! They look beautiful and really cut down on the street noise. The company was great to work with, shipped fast too!
Ashley
Apr 19,2023I ordered outdoor curtains and they faded within 60 days. I emailed Nicetown 3x within 3 weeks and tried calling and texting their customer support number. NO RESPONSE TO ANY OF MY ATTEMPTS.
Satisfied customer
Apr 18,2023Caring customer service, very good product. If they would make it in the USA would be perfect.
Robert Dibley
Apr 17,2023Curtains were ordered to custom size and arrived as ordered. The curtains came with a choice of two tie-back options (a band with same colour material and also a rope with heavy tassle at each end). The size was what we requested. Price was reasonable compared to competitors.
Leslie Napier
Apr 17,2023I was looking for something very specific and had to Google what I was looking for. Nicetown popped up and I was so excited! I had two places I needed coverage for sight and sound where a door wasn't feasible. Orders came on time and were exactly as advertised. Exceeded expectations as I had not heard of this little company before. Will use again for other products.
DJWieland
Apr 15,2023Quality product as described. Order fulfilled in a timely manner. Prompt and professional service.
MB
Apr 12,2023My first time purchasing and I am so disappointed. The curtains were not cut right and they didn’t measure right either. The curtains were way too long or small. One set was as long as a cathedral veil for a bride. Another set wasn’t wide enough to fully cover the windows and the curtains weren’t cheap. I will not purchase from them again or recommend this place to anyone.
Suite 200, 1711 S. 47th Avenue, Phoenix, AZ , 85043, Phoenix, US
http://nicetown.com
Zach Anderson
Jun 15,2023Great curtains! Of course they’re going to be a bit on the expensive side, but their quality more than makes up for the price. Used in my home studio for soundproofing the windows, and couldn’t be happier. Thank you nicetown!