logo
niche. Decor & Gifts

Hosted by David Simmons

4.0 (38 Reviews)

To leave a review you need to be logged in

Wilmington’s exclusive Bramble furniture store is further complimented by unique decor and gifts. Whether buying for a friend or finding that special something for yourself, niche. features all-things-beautiful!

Reviews 38

4.0

Out of 5.0

comment
K. Michael Brown
Jan 28,2023

Lots of unique items. My issue was the return policy. Says 3 days for refund. We specifically asked about the items we were buying as we’d spent about an hour picking them out. Nothing worked in our space. We returned to the store for a refund. Immediately the staff said ‘botanicals are final sale!’ It doesn’t state that ANYWHERE on the policy or the receipt. These were PRICEY botanicals. When we challenged them and stated that we had specifically asked about returning what we were buying and were never told about the botanicals, they relented and agreed to the refund. That’s when it got interesting. We’re standing at the cash. This clerk takes out a 8 1/2 x 11 pad and starts writing out each and every item we were returning including full description and price!!! We had used a credit card and were returning everything so not sure what this painful exercise was supposed to accomplish. To add insult to injury, this clerk then proceeded to ask for just about every piece of personal information including full name, address, phone number AND email address. When we questioned why that was necessary, we were told their computer system was outdated and (for some reason) they needed this information to process the refund! Bogus!!! Paid by CC; refund by CC. PERIOD!

comment
Ivey
Nov 01,2022

This place is a joke! Purchased chairs for over $3000. Had to wait months, which I was promised if I got the pattern they had available it would be weeks. Slip covers don’t fit and the material looks low grade. Have had service come out but never called me back for them to return. The ladies in the store are terrible when it comes to customer service.

comment
Walsingham
Nov 29,2021

Awful. The item I ordered arrived very late and broken. Repeated email requests for a return and exchange were entirely ignored. Essentially they conned me out of £35.

comment
Elizabeth randall
Oct 18,2021

I never got the candle I ordered. Please refund my money. I thought it was just taking a really long time to arrive.

comment
Alexandra
Oct 17,2021

Haven’t received my order at all

comment
Paris Buchanan
Oct 17,2021

I like the feel and colors of the samples but I wished there were more bright and bold prints available.

comment
Janice Snyder
Oct 15,2021

Absolutely love this store! They searched the store over for an item I had seen online this summer but couldn’t find when I visited in person. I also recently ordered 2 boxes of crackle balls and they were delivered in a few days and wrapped very well so none of them were broken.

comment
Cindy Stokes
Oct 15,2021

The girls are truly wonderful and talented. They helped me to fill my late mom's wooden bread bowl and it's perfect.

comment
Billie Roseman
Oct 12,2021

Very happy with my purchase and the length of time from order until shipping.

comment
Kimberly Brock
Sep 29,2021

I really love your soaps. I found them at the beach and ordered some right away! They were waiting for me when I got home. Thank you for such fast service and for such wonderful products.

comment
Elizabeth Fellows
Sep 18,2021

I have several furniture pieces and other decor from Niche and I absolutely love everything!!!!

comment
Customer
Sep 16,2021

Loved everything, thank you!

comment
Carolyn S Greene
Sep 02,2021

I love the products that I purchased (wooden tray and wrought iron candle sticks) and found them to be well made, shipped in a timely manner and were exactly what I thought they would be. The only reason for the 4 rating instead of 5 is the cost of the tray. The tray is well made but, in my opinion, over priced. I would purchase again.

comment
Jackie
Sep 01,2021

Loved my purchase. Everything was as pictured online and it was an easy process.

comment
Denise Cable
Aug 29,2021

The description and the photos are false advertising! It is certainly not blue as described nor blue green. It is green. I ordered it to put on a stand on my mantle . It is not 10 inches as described. It’s bigger and does not fit on my mantle. I wish I would have read reviews! It is final sale. I paid so much for this! That picture is deceiving.., at least photograph the possible range of color and size. Extremely disappointed!

comment
Josie
Aug 29,2021

I got what I ordered in a timely fashion and like it. It is a pretty wax bowl-shaped candle that smells wonderful!

comment
Lori
Aug 27,2021

Great selection and very helpful!

comment
igor ilionskiy
Aug 25,2021

👍🥂😊🎈🎈🎈🎈🎈🎈🎈

comment
antoinette ochs
Aug 24,2021

I ordered a notebook that came falling apart. I emailed them to tell them about the situation over a week ago and have still not heard a response.

comment
Alessandra Goytacazes
Aug 16,2021

Delivery was on time and the merchandise was identical to the online photo. I am very satisfied!

910-769-8839 [email protected]

3501 Oleander Dr, Suite 11, 28403, Wilmington, US

http://nichebycustomhome.com

Contact The Company
Recently Added