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Reviews 849
Melissa Renner Prielipp Farms
Mar 06,2025Amazing customer service! As in helpful, courteous, kind, efficient and prompt response. Incoming product ordered was great quality.
Sussex Landscaping
Mar 06,2025Nice people
Kevin Sox
Mar 05,2025While this was not directly your fault I had about 10% of my plugs damaged due to shipping.
customer
Mar 05,2025Shipping plugs in mixed trays is horrible they will be mixed then they arrive
Isaac
Mar 05,2025I had issues with my shipment and the lady who took care of. It was great and they satisfied me with everything that was damaged and very helpful and very polite and nice.
New Starts
Mar 05,2025Dependable time frame and quality plants- customer for years
Steve
Mar 04,2025This years shipment was fantastic. Living on the other side of the continent is hard with freezing temps during shipments. Plants were in great shape, and very nice too! Working with this company 5 years now and they really strive to excellence! Thanks for extra packing, more This Side Up Stickers too. Unfortunately once the boxes leave NC Farms, carriers do not always read. Which is sad. But the extra efforts from NC Farms really helped!
customer
Mar 04,2025Great people.
Leona Faver
Feb 28,2025Dead herbs Quite a few of the herbs I ordered were dead by the time they arrived. I was certainly disappointed because I love your company.
Jennifer Easler
Feb 25,2025Most of the plants were in good shape upon arrival. Some were tossed all about and broken up but that’s the fault of the shipping. Overall pleased with my order.
customer
Feb 25,2025The coleus cuttings I received were not consistent in size within the same variety. They ranged from tall and leggy to compact. The tall leggy cuttings were too tall for the packing and were susceptible to damage during delivery.
customer
Feb 20,2025They go out of their way to help, and full trays of plants. I have been nothing but pleased!
customer
Feb 19,2025The shipping experience was not good. I realize this is a UPS problem, but it seems something should be done differently. My original shipment (week of February 3rd) was in really bad shape. Several of the plants were not in their cells and were in a pile within each layer of trays in the box. NC Farms was quick to respond with my request to have plants replaced. Seven of the 15 trays I ordered were pretty severely damaged in shipping and NC Farms sent me replacements of the seven trays the following week. However, unfortunately, the replacements had damage as well. Not nearly as bad as the first week, but still some damage. Of the 15 (35 count) trays I ordered, I probably have an average of 85% living/quality plants. Not exactly what I was hoping for when I placed my order in December. These are for a fundraising plant sale for our Hort Club - and we're not off to the best start. Again, I think this is mostly a UPS problem. If this is an unusual circumstance, then I guess I in the minority. However, if this is normal, maybe packaging needs to change???? Not sure????
MICKEY STEPHENS
Feb 13,2025We've used N C Farms rooted and unrooted cuttings for past 6 years and continue to be very satisfied with their quality and variety.
Plumtree Plants
Feb 13,2025Best starter plant company in the US
Tonya Kucharski
Feb 12,2025Shipping destroyed many of my Angel wing begonia, i found 2 stink bugs in the English ivy along with much leaf damage. I lost half of my flat of coral impatients. I emailed pictures upon arrival, requesting refund for shipping, and no reply. I easily discarded 10-15% of my order.
Matildas Garden
Feb 12,2025One tray had caterpillars... So hardly any leaves that hadn't been bitten into. Some were completely void of leaves at all.. And my tray of sedum John creech.... I don't believe are sedum.... They look more like a creeping Charlie.
customer
Feb 12,2025Quick and safely delivered product.
The Emotional Gardener
Feb 12,2025I got exactly what I ordered and everything arrived nicely and good route systems.
WC Lawncare & Landscaping
Mar 08,2025Plants was top quality and boxing was very organized. We absolutely love dealing with NC Farms and will continue you to do so.