Great customer service. We had a shipping issue with part of our order and some of the plants arrived in poor condition. After an email to the customer service, we quickly had replacement plants shipped! They were very helpful in the whole process.
Everything looks great !!!!!
Plants were very nice and what wasn't toss to bad are coming out of it. This order was sent to Az no matter how great they are packed the delivery is always tossed. Not N. CAROLINA'S fault.
I am so glad I found this plant grower. I’m able to go to the nursery and pick up my order. While I’m there I get to walk around and pick up other flats that aren’t completely full at a discount price, everyone loves a deal! They will definitely help me grow my business.
Update6/21/2021- Company did follow up with an apology regarding the insect issue and the plants are no worse for wear. All are growing well almost a month after purchase and most have tripled or better in size. First time order and visit to the facility. Very nice and clean, with minimal weeds under/on benches. Plants are well grown and plugs are a good size. Visiting allowed us to triple our original order by adding items from the bench availability. Will definitely be returning later this summer. Customer service great. One star taken off review because we did notice Soil Mealy Bugs in a number of the begonia plugs after we got them home. These are being treated with a granular at potting time and will follow-up with insecticide later. If not for this, this would have been a perfect experience.
I've placed two orders, both have arrived in great condition! Due to an unexpected family matter that popped up, I had to push back a shipping date. The customer service person I spoke with was incredibly helpful and understanding. All around, no complaints!
Fabulous company! We are so impressed with their ability to ship healthy, vigorous young plants that arrive looking awesome. Their customer service is outstanding, and they always deliver as promised with no disappointments. We order frequently and will continue to order from them as our nursery business grows.
Average-Low quality cuttings. Very leggy with some rot. Also came all jumbled up, but that's FedEx problem. Honestly, I had my own cuttings of the same varieties started a week after ordering, and finishing a week before receiving the order. Won't be ordering again unless necessary.
Plants always sent out quickly and arrive in good condition.
NCF is awesome! Your online availability is super for planning out extra stock to fill in gaps. Your quality is great and customer service can't be matched. Thank You!
Great customer service! Plants showed up as scheduled. Only lost 5 during shipment. Thank you for everything!
Good experience. Fed ex not so much because they damaged a lot of the liners, but the plants should be good.
About half of my plants arrived very dead and crispy. I liked dealing with this company, I just wish the majority of the plants were alive.
North Carolina Farms is one the most professionally organizations we deal with. They meet the shipping commitments and communicate quickly if there are any questions.
I am so happy that North Carolina Farms offers cuttings and I have ordered from them for many years. I use many sources to fill my greenhouses for my customers each year. I had a wonderful customer representative Phyllis who was always so helpful. This year I ordered late (probably because I hold a full time job teaching and Covid has messed up a lot this year.) But I ordered via an e-mail, as always, and didn't receive a response until three weeks later. My cuttings came very late and I was missing a few I needed and used annually. I don't know what happened but it has been too late to root cuttings this year after receiving them and it's very disappointing.
I had 100% of my rooted lavender plugs survive the trip from NC to CA and that is pretty amazing! I love this group and will continue business with them! Thank you so much!! Spencer~
My starter plugs were all in excellent condition. The best yet!! Thank you!
They have always been so helpful and accommodating.
Good quality and great price. Will be ordering from them again.
L.A.I.
Jun 22,2021Always happy with plant selection, quality, and customer service. When there is an issue, they correct it immediately. The customer service has me returning year after year.