The customer care and service at Nuvo is exemplary. I ordered a NOVA Vogue garden sofa set which was out of stock everywhere. I called a few companies to discuss possible delivery but didn't feel the information given was robust or reliable. I spoke to Scott at Nuvo - who actually called me from an inquiry email. He was proactive with the supplier Nova, and excellent at keeping in touch with me as to stock levels and progress of delivery. I highly recommend Nuvo Outdoor Living.
Scott and Lizzie where excellent We purchased several large items of outdoor furniture through this company and the customer service is the best I have dealt with Scott was so responsive and the furniture turned up exactly when Scott said it would The quality of the furniture is great. I will be using them again moving forward Thank you
The customer service I recieved from Lizzie and Scott was exceptional. There was a delay with my furniture and they kept me fully updated and did everything they could to expedite my delivery. I am also very pleased with my new garden dining set. I would definitely use Nuvo Outdoor Living again and would highly recommend them. Thank you.
Absolutely fabulous service from start to finish Scott in customer service went way over what would expect. Definitely use them again and recommend them without hesitation 👌🏼
We ordered a garden furniture set, outdoor rug and parasol from Nuvo. The items were in stock and promptly delivered, in person and on a bank holiday no less!! They stayed with us whilst we unpacked and even took away the boxes!!! I’m not sure service gets any better than this! The Nova furniture is really good quality too and just what we wanted!
I love my beautiful outdoor egg chair, it’s great quality, super stylish & so comfy.
We are very impressed with our new ratan furniture set, we wasnt 100% sure as to what we wanted but upon speaking with them we both agreed on the right set. It looks amazing, thank you nuvo. Will definitely be using you again.
I brought the Vogue Set from Nuvo, amazing I cannot fault it and goes perfectly in the garden. Great customer service aswell. I will be purchasing more for sure. Thank you.
Me and my partner bought the Nova Vogue Corner Set and we are so impressed by the quality. The customer service was also brilliant with quick communication and delivery times. Will definitely be recommending and ordering again.
I brought an Extreme Lounging - Outdoor B-Bag Quilted (Mighty) in black. Customer services were very helpful and it was a speedy delivery. It’s arrived when they said it would 5 stars :)
We’ve just had our new garden furniture delivered and we can’t express how in love we are with it! It’s such great quality and perfect for our home and garden style. The service was superb with a super quick delivery time, Scott & Lizzie are incredibly professional and so helpful …we will definitely be returning to Nuvo Outdoor Living Limited, we highly recommend.
Very happy with recent purchase of aluminum plant containers. The process from ordering to delivery was very smooth. The containers are not cheap but they are excellent quality and I can see that they will last for many years to come. My new Acers look stunning in them and they have definitely enhanced the look of my garden.
Great quality garden furniture, arrived within the timescale advertised, would use again in a heartbeat
Good communication and service Quality furniture will use again
Great customer service and easy ordering process. My furniture was in stock, and arrived within the timeframe stated. Furniture well constructed and with comfy cushions. Looks fabulous in my garden. No problems, would definitely use this company again to order my hot tub.
Joanne K
Sep 22,2023Outstanding Customer Service, Scott goes above and beyond the normal. I just wanted to say thanks for your great service. From the first phone call to delivery I was very impressed, you succeeded in all the areas where I had been let down by another supplier. Scott was able to secure the item I wanted after I had been told by the other supplier it was out of stock till end of October I just wish I had bought them all from you in the first place, it would have been cheaper as well. Still I know where to come to now for anything else I need. A very satisfied customer, thank you.