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“DRIVEN to offer EVERYONE within the WORLD an opportunity to have a top-quality JAPANESE CAR” More than 20 years ago, this company started with three highly driven car traders. Their diligence and keenness laid the inspiration for this company.
Years later, ONE ROOF AUTOS is now the best car exporter from Japan and has grown to around 200 worldwide. By simplifying the process of importing vehicles, we have reached countless customers around the world and earned their trust.
Shaped by diligence principled work ethics, and real relationships with car dealers and car trade professionals, One Roof Autos continue to grow and be innovative about finding ways to bring Japanese used cars to the world.
Reviews 45
Mari Ah Okada
Jul 02,2024Unprofessional....
Alston Placide
May 06,2024Please stay away from this company people they are thiefs this company don’t worth it Micheal Anderson needs to take a jail I had a bad experience with this company And never me again Take note people Don’t put your money in fire !!! Don’t do business with them
Soljah Ghospel
Mar 29,2024Since last year November I ordered a car through JASON D'COSTA HE SOLD ME A CAR FOR 2000USD (WHICH WAS A TOYOTA VITS RS) I know no one sells a Toyota vets for 2000us but he assured me that I could have gotten it and the site Is legitimate and the car would be docking by Christmas Fast forward two months later he told me the car got size and tried to offer me something else that appears to be old cars so I opted for My money back And they are telling me 120 days and keep asking me if I want make a change I DO NOT WANT A CHANGE I JUST WANT MY MONEY BACK!!! He then pasted me on to chris Evans and he is being more of a headache asking me constantly if I want to change I JUST NEED MY REFUND!!! 5!! GOD DAMN MONTHS!!!! W T F!!!
Isidore Brisefert
Mar 08,2024My journey at one roof autos started with mr. Michael Anderson. I was later introduced to mr.Chris Evans who went above and beyond to garantee my satisfaction. He always answeree all my calls and made me feel comfortable doing business with the company. I have made a purchase and is now awaiting the shipment of the vehicle to my island. I am looking forward to purchase more vehicles from mr Evans in the near future.
willet marklean
Dec 06,2023i sent money to one roof auto in august for a Hiace van i was in contact with Michael Anderson i must say this guy is good at his job scamming of course, after sending sent 7500usd to a Delaware bank and started asking him for my documents he pass me along to jared cooper who told me the van didn't pass inspection and he would refund me he too started giving me run around saying he would get someone to pay locally, up to date non isn't responding to my WhatsApp calls i got Freddie smith who gave me the same assurance that he will pay also is not responding to texts or call ,to date no information on how i will get my refund please do not send money to these guys
Kern S Richard
Oct 20,2023This is the most dishonest company in the vehicle industry. They took my money almost 3 years now for (1) bmw x3 which i never received up till today's date. Mark Jordan who was dealing with my claim send me on 2 different occasions or shipping a 2012 suzuki swift which was sold before getting to my ports to another customer and his words were indicating they needs balance which I told him unless I saw the actual vehicle that was send to me on my ports am not paying any differences. Mark Jordan on 19th October 2023 is now sending me a b.l for a 2012 suzuki swift which is arriving 11th November 2023 and demands balances after 3 days of sharing the b.l & also saying my vehicle will be forfeited ..tellme how can I pay for something I have not seen after waiting 3 years for refunds..please am advising my colleagues or new customers don't buy from this company especially their representative Ricardo allain he is the biggest thief for this company .
Lucious Frederick
Oct 03,2023My name is Sylvester James from St Lucia. I made a payment of $47'000 USD to Freddy Smith of one roof autos in March 2023 for a Toyota grandace. I have not received the car or my refund. The company refuses to take calls from me or my bank manager.
Andy David
Sep 18,2023I purchased a vehicle from this used car company. They advertised a truck for US $18,500.00. I sent money to the company through wire transfer. The vehicle I received was not the one they advertised. The one I received was in WAY WORST CONDITION that what the advertised. In my estimation, is not worth more than $8000.00. When I contacted them about it, they refused to issue a refund. They are offering me a discount pn another vehicle if I decide to purchase one. I do not need another vehicle. The name of the agent I dealt with is Zack Martin
Rose
Aug 16,2023I bought a vehicle from August 24,2022 and its August 15,2023 and all I am getting is a run around and I have not received the vehicle. I gave them 1.1ml. Jamaican dollers. My client is now taking action against me. I don't have that money to pay her back. I need the woman's money or the vehicle now. I am a poor trying person. I don't own a car Mart. I am only trying to make ends meet
Kegan Thomas
Aug 13,2023I actually wish I could put 0 stars for how bad it is .. this is actually the worst company in Japan very dishonest and pure scammers . Be lucky if you get a vehicle after you paid but just know they will find a way to get more firm you and send you the worst vehicle completely what you didn’t agree to .. they need to be reported and shut down
Connie Cummings
May 31,2023Fake reviews, don't fall for the trap. They haven't sold any units to get legitimate reviews
Nadee Kaushi
May 31,2023One Roof Auto is a good very good service.Mr Kevin im actually glad to work with you because it is very easy to handle all things with you also your customer service is very great always.More than a business you show humanity to customers which is very important as humans.i know you work hard so keep it up.i wish you all the Very best and Thank you very much for your great service
Ammar Qazi
May 30,2023Top notch service
Hammad Kamil
May 30,2023Excellent guidance given. Had a great deal indeed, you possess the corect knowledge and adeqaute collection. I would be in touch to fetch more benefits. Keep it up! Kavin Edward👍👍👍
Christopher Shand
May 26,2023Steve Roberts has been a good host he regularly check up on you to make sure all is going well with your perches. I would recommend Mr.Roberts to other customers.
sumair habib
May 26,2023Very excellent
Umair Habib
May 26,2023Most important part of our deal is to be commitment which he made and timely managed the orders.
Ramsha Sohail
May 26,2023The person is very helpful
Afia Muzzammil
May 26,2023I was great experience
102, YASHIO CITY MIDORI AREA 5-9-5 DAI-2 KOUYOU HEIGHTS, Saitama 340-0808, Japan, 380-0808, YASHIO-SHI, JP
http://www.oneroofautos.com
Kern Richard
Oct 26,2024Biggest set of thieves taking money and never received any vehicles..please stay away I dont recommend.