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ONKRON

Hosted by David Simmons

4.5 (263 Reviews)

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Reviews 263

4.5

Out of 5.0

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YONGZHI GUO
Nov 10,2020

I like your product and the delivery!

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Jack Whitehead
Nov 09,2020

I have not received my item after two weeks. ? no notice of out of stock or otherwise.

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DUKE.
Oct 31,2020

Good communication, great service, good selections, on time delivery, great prices.

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Satisfied Customer
Oct 31,2020

I purchased 2 mobile stands. One was perfect and the other was drilled wrong. Onkron reviewed the pictures I sent and immediately sent the correct piece. They are professional, helpful and are easy to work with. Would definitely recommend their high quality products.

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Darek Barczynski
Oct 31,2020

I've purchased 3 different types of TV carts (for different size TV's in our office) They are all very good products, easy to assemble, easy to maneuver. I strongly recommend those products.

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Barbie Strickland
Oct 30,2020

Love it! I put the shelf on backwards, and use it for presentations, with my laptop facing backwards. It is heavy, but still mobile.

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Robert Dominguez
Oct 30,2020

Great design and well made product. Easy to assemble. Adjustable height is easily available. I would recommend buying one and the price reasonably good 👍 R M D

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Roy Carter
Oct 30,2020

The product is great and solid. Worth the price and I would buy another if this one ever goes down. Only issue was the shipping. I was given a delivery date that changed 3 times before I received the product. This is no reflection on the product or the company. Just the shipping.

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Barbara
Oct 30,2020

Very happy w / product.. my brother messed up put together phone call allowed me to fix everything thanks.

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Rich B.
Oct 30,2020

TV stand is a fantastic product, with easy to follow directions. It is very sturdy and well made. Great company. Would not hesitate to do business with them again. PS. Onkron knocked my doors off with the best example of customer-centric service I have ever seen. When I purchased the above described TV stand, I also purchased a nifty little battery-powered LED light, the D-4. After some use I discovered that the battery life was not sufficient to my intended use for the light, a full day desk lamp, though it was a very useful light for many other purposes. I mentioned this to Onkron in passing. Within a day, I received an email from them apologizing that the light did not meet my needs and they wrote that they were sending me out a different LED lamp, the DA5, that might suit my needs better. Without Charge!! It arrived on Friday and I have test-driven it for a few days now and it is a fantastic product. It uses a supplied AC Adaptor and has 3 separate dimmable color temperatures including a fantastic daylight setting. In addition, it has a separate 2-way LED on the column for additional ambient light which also can serve as a nightlight. It is almost infinitely adjustable and works perfectly. You just don't see this kind of attention to the customers in other companies. Whatever my needs for cool products in the future, I will be checking with Onkron first to see if they have a suitable product before going anywhere. By the way, if they had just pointed out this product to me, I would have gladly purchased it and still thought this was a great company. I also want to confirm that this is my own true and independent review and that there was no agreement to provide a positive review in return for the new lamp. They actually put the order in before they even sent me the reply email.

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Brad C
Oct 23,2020

Okay... I am updating my review of this stand to reflect the end result. I originally posted a negative review because of "misleading information"... the order page said item would arrive in 5-7 days, and it didn't ( I called on the 5th day to find status because the shipping link showed it hadn't shipped yet). It turns out the policy is actually 5-7 Business Days, which is pretty standard in the industry to list shipping as business days. The product actually did end up arriving on the 7th business day. Now that that we have the product, it is important to note it is extremely well built and will serve our needs perfectly. Their customer was really on the ball trying to make sure we were satisfied, so kudos.

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Shari B.
Oct 23,2020

Extremely durable, well-packed and clearly labeled. Only thing I would change is to make the “zoomed-in” details of the instructions larger.

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Happy Camper
Oct 23,2020

We needed a particular model that was out of stock and the Onkron team was amazing to let me know when it would be back in stock so we could purchase.

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L. Robinson, Palisade MN
Oct 23,2020

There were no problems ordering or receiving this product.

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Michael Moore
Oct 23,2020

W were in need of some portable stands that would hold a 75 inch screen and its sound bar. While the stands may not look at heavy duty as you would think, they have performed well and I am very pleased with our purchase.

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Terry Kennedy
Oct 23,2020

This stand is exactly what we needed. It is very well made and it looks good.

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randal
Oct 23,2020

Thank you for the opportunity to provide feedback. Whilst your product appeared to be amazing on the instagram video, once received it was not what was respresented. Product quaility was not stable and did not seem secure to hold amd move the televison securely. I also find it offensive that it cost me 75.00 to return the item that is valued at 159.00. Your company should stand by the product represented on Instagram as a quality product and if a consumers perception is otherwise...the company should accept the return with charing the consumer to pay for shipping to return an inferior product. I will contues to shop off line at best buy. I pay for what i see amd not what i hope to get. Thank you,

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Henry McKie
Oct 23,2020

Awesome customer service. I was missing a piece...I took a picture of the instructions, sent it to the info email, and within 36 hours, I had the missing part in my hands. Brilliant.

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Ryan Mitterling
Oct 23,2020

Very helpful chat support agents online! They were able to quickly help me find exactly what I needed. Very friendly too!

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Kevin
Oct 23,2020

Great customer service! Excellent product with easy instructions to follow!

315-968-2278 [email protected]

16801 Addison Road, Suite 124, 75001, Addison, US

http://www.onkron.us

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