the installation instructions were not very clear and the bolts and spacers did not work on my brand new Samsung 55" TV.
Quick delivery. Easy to assemble. Sturdy frame. The cart rolls easily.
Good product, better than advertised. Works well. Assembly instructions could have been easier with written instructions when it came to all the hardware supplied, and not needed.
My 1st shipment never arrived, and Onkron sent a replacement shipment quickly and no charge.
Customer Service was very helpful when our order got sent back. Response time to my inquiry as to why it had been returned and what I needed to do get another one sent, was quick (even though my email was sent over the weekend). Your staff answered all my questions and got a replacement order back out to us immediately. We had the TV stand within 4 days.
Everything worked for me as stated on the website. The only flaw where I would improve is that there should be a knob bolt to tighten or loosen when lifting the tv mount higher. Right now you need an allen wrench to do so.
This is a very sturdy tv stand. We needed something to move our tv from outside to inside when we where not using it, & this works perfect. I would highly recommend!!!
I have assembled my Onkron mobile TV stand and I am very, very PLEASED with it.
Great company, good products and awesome customer service
Fantastic. Best tv stand. Period.
Got exactly what I expected lightning fast, had to adjust the tension on the mounting arm a little bit in order to counteract some sag but works perfectly now
Great customer service for my questions. Easy setup and holds my 85” screen . Thanks
1. Came with a part broken during transit. The instructions came with an obsolete email address but once I found a correct one online it was an easy, no hassle, fast turn-around for the replacement part. 2.The first shelf I installed was defective but I didn't know it until after I had man-handled it into place. The rest of the shelves were easy. I would buy from them again and if something was hard to make fit I would call cust. service right away now that I know their products are good and their service is good.
After completing my research, I found out Onkron as follows: 1. Price is the lowest 2. Material is strong ( Alloy steel ) 3. Experience is excellent ( Customer service, shipping and delivery ) 4. However the assembly instructions could and should be improved
I was impressed how quickly the TV stand came and with the A+ build quality. It's a strong and stable stand. The only issue is that I wish that I'd picked a different stand due to some of the accessories that it has that this one doesn't have. Other than that, "it's perfect".
Stan was extremely outstanding in helping Me with my T.V. stand. He went the mile and beyond to see I had everything I needed. Recommend Onkron ? 110% Yes.
Great product! But please take it from an experienced DIY assembler of many things…….use actual photographs along with line drawings in your instructions……everyone will thank you! 😀
The product was delivered on time and met our expectations. Assembly was straightforward and resulted in a robust portable monitor stand
Great Service!!
MDY
Jan 08,2023The mount did not support the weight of a 91lb TV. The TV angled back because weight was not supported