Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
I called in with a query about my pay and tax, Maria Teixeira the contractor relationship manager really took the time to listen and answer all of my questions and even made sure to follow up with an email. I wish all call centres were this easy..
Very helpful.
Maria Teixeira Was Very polite
A big shout to Nabeeha from Orange Genie. This morning I emailed them to have my P45, and in few minutes I had a very quick response from her and she arranged everything to have it as soon as possible. Well done to you and to Orange Genie. Definitely, I woul recommend them for their services.
Friendly, polite and informative even when the computer system was being slow. I did not get the excessive background noise that can it heard when I commonly use call centres.
Very quick and efficient service
Nabeeha Islam was very helpful and clearly understood my enquires.
Conner was courteous and patient. Respectful and answered the smallest of queries, efficiently.
Conner was able to provide ckear answers to my query in a reasonable time
He gave me the answers I needed in very simple and clear words.
I got referred to this company and spoke to Lauren Stoddard. She was very professional in explaining what the company was about and my benefits. The conversation was very pleasant and I felt confident and encouraged to sign up with them. I would definitely refer them.
Extremely helpful
I had a query regarding my pay, specifically why despit working exactly the same hours every week, my pay can vary by nearly £500. My call was taken by Nabeeha who was able to explain clearly and precisely why this happens and for this I am very grateful. Many thanks Nabeeha!!
Fantastic service provided by Olivia Ghering at Orange Genie accountancy services. Always on hand to provide advice, completion of accounts fast and accurate, and just a good all round nice person
The company has made some mistakes regarding my payment. It was dealt with promptly when I made a complaint. It was easy to reach the customer service and the consultants were extremely helpful.
Spoke to conner and he was so polite and helpful ☺️
Saira dealt with my e mail brilliantly by telephoning me and explaining my holiday pay to me. When I described the impossibility of accessing my payslips she offered to e mail them to me. She is the first consultant to have offered such assistance.
Thank you again Connor,great service as always.
Sophia had a warming nature which complimented her professionalism and made me feel on track with the input orange genie will have while I am working for Mad4Recruitment.
Lydia Rees
Aug 02,2023Conner was very polite and processed my holiday pay quickly.