Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
Excellent Service by : Christina Collins @orangegenie.co.uk ***** Pays a lot of attention to fine detail. Exactly the sort of person I would want working in my team. ***** Has helped me immensely.
Nabeeh Salam was polite, professional and very helpful.
very quick to respond
Shanice Robinson was great. She explained clearly and patiently why she was calling. The information was very helpful and right on time to help me to take a decision.
It was well explained by Sophia. Thanks
Called Orange Genie today, regarding the incorrect total amount being show on my timesheet when inputting units. I spoke to Nabeeha, who investigated this for me, Apparently the timesheet had 2 different rates available as an option, which I was unaware of. Nabeeha, explained the situation and then kindly had the incorrect rate option removed. Nabeeha, was very helpful, unlike the two previous calls I put in yesterday, where no explanation was given and no follow up action was taken. Thank you for your super quick assistance this morning Nabeeha
Nabeeha had a very friendly attitude and listened fully to my problem. Then provided me with a solution. I was very happy after our short conversation
Many thanks again to Preet for the rapid turn-around for my Self Assessment and change of details!
Nabeeha Islam and Ellie Dutton both provided me Great Customer today 👍
Nabeeha was super bubbly, easy to talk to and quick to fix my problem. Wait time was short and reasonable also. Thank you, Nabeeha!
Many Thanks for your help today Nabeeha, for resolving all my request promptly.
Nabeeha Islamdealt with the issue quickly and professionally
It was a great experience working with Orange genie Sophia helped me alot with my registration Thank you
Professional service and very efficient. Thank you to Shanice Robinson who was really friendly and knowledgeable
I have always found Orange Genie to be helpful and very responsive to requests and queries. I have had no payment issues and at times have been surprised at the speed of payment. I contribute to my pension via salary sacrifice and this has worked well. Any pension payment queries I've had are answered that day or the next. Given that a benefits package, including discount offers, is part of their service I have no complaints and only praise. A recent query on changes to the client timesheet was answered promptly by Maria and an unexpected immediate payment was also made. Given my experience over more than 3 years with Orange Genie I have no hesitation in recommending them.
Preet Chauhan was extremely helpful providing timely advice and guidance for my small business. Hajra Zulfiqar was also very helpful during my time with Orange Genie
I asked if I was able to get my entitled holiday pay during the summer holidays and Nabeeha kindly emailed back the day after
Maria Teixeira Was great help
Nabeeha answered and resolved my query very quickly. She also provided a prompt service with professionalism.
Alyson Oruwariye
Sep 06,2023Nabeeha is always knowledgeable and has great customer service skills.