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Origin Fitness

4.5 (886 Reviews)

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We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes.

We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.

Reviews 886

4.5

Out of 5.0

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CB
Sep 23,2021

Hex dumbbells are great and an excellent addition to my home gym. There was issues with the delivery as I was sent the wrong date and then the delivery didn’t arrive on the date I was told. It would have been good to have been kept updated rather than having to chase and follow up myself.

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Charles
Sep 22,2021

Pair of 37.5 and 40 kg hex rubber dumb bells. Good price and good quality, albeit one of the 40's has a metal imperfection on the handle which needs to be filed off to avoid ripping my hand open. Overall good value for money though.

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Stewart Wilkes
Sep 11,2021

Quick delivery and great service as per usual. Good quality items.

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Ian Dewar
Sep 11,2021

Update - issue resolved We have previoudly been supplied a full gym by Origin and were very happy with the experience. We recently ordered a dumbbell set that stated on the web included a stand. The code on the quote / order was apparently different to the one on the website, but no further product specification was provided. When we asked "where is our stand?", after a prolonged 'conversation', I was informed: "I have been told by directs of Origin Fitness that because you signed off on a product code that doesn’t come with a rack then we can’t send one out." Furthermore, the set delivered had been incorrectly picked and included 1 pair of dumbbells from a different brand, that I had been advised by the Account Manager was of inferior quality. When I advised Origin that they should collect the goods as they were not as quoted / ordered, they said I would have to pay a handling and collection fee!

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Grant Hill
Sep 10,2021

Great product and service

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David Hamilton
Sep 08,2021

Just wanted to say a big thank you to Lesley. Having had a problem with my order she sorted it out efficiently in a friendly and professional way. Sometimes its how a company deals with it when something goes wrong which makes it stand out. Will be getting more from Origin in the future.

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Steve B
Sep 06,2021

The Concept 2 Rower was the same price from several suppliers but I ordered from Origin because they had the best delivery times. Despite the pressures they must be under during COVID they were on time and the Rower arrived in five working days. Excellent service.

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Doreen Carslaw
Sep 03,2021

Very competitive prices for their weights, had to speak to them re my order and they were very pleasant and helpful, would definitely recommend 👍🏻

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Keith Remedios
Sep 02,2021

Delay in delivering the equipment twice. Then it turns up without any prior notice. , when it arrived was on a wooden crate with rusty nails which I had to help unload off the truck. Machines seems to work fine so far.

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Alasdair Adams
Aug 31,2021

Brilliant company to deal with. We run a personal training gym and often enquire about equipment. Matthew is always on hand to help and retrieve the best quotes for us within hours. Would highly reccomend.

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👍🏻👍🏻
Aug 31,2021

Answered questions promptly and delivered efficiently and as promised

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Paul T
Aug 30,2021

Had minor issue when ordering, customer service was excellent, problem was sorted straightaway, would definitely recommend.

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Matt Bower
Aug 30,2021

I have been invited to leave a review for this company following my decision to cancel my order. The order was late due to an internal error followed by lots of confusion about redelivery. Customer service is very slow and disappointing and therefore I decided to order the item elsewhere. I cannot recommend this company.

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Andrew Armeson
Aug 28,2021

Once again the cheapest for the hexagon dumbbells and very quick delivery will definitely order again when needed.

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Peregrine Dunstan
Aug 27,2021

Our concept 2 rowing machine arrived in perfect condition, and on time. We are very happy customers!

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Will Taylor
Aug 25,2021

Great product at a great price. The service support was swift and helpful with a couple of delivery queries. Might have been helpful to have been advised of a delivery slot as opposed to asking for it. The only unhelpful part of the transaction was the with courier not willing to help with a small lift, having insisted kerbside drop only. Other than that, deal with confidence.

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Lee Williams
Aug 23,2021

The item was very easy to order, we ordered it on the Sunday and received a confirmation email which contained the delivery details for the following Friday. I am very happy with the service that I have received. I would also like to say the the Concept 2 Rowing Machine is a great addition for our family.

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Mr Cooper
Aug 03,2021

Always receive prompt and good service from Origin

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marymaryando
Jul 31,2021

Excellent quality equipment. Had to email on a matter very fast and efficient reply. Goods arrived promptly

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Mr Muhammad Asghar
Jul 30,2021

Excellent dumbbells at great prices

0131 335 3145 [email protected]

Alexandra House, 21 Cliftonhall Road, Newbridge, EH28 8PW, Edinburgh, GB

https://originfitness.com

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