We’ve helped organisations and businesses of all sizes get better results from their gyms and sports facilities. We supply gym equipment and apply our gym design skills right across the board, from modest personal trainer start-ups to global gym brands, local authorities to hotels, and sports clubs to CrossFit boxes.
We consider it our mission to build lasting relationships by offering the best customer service and the best range of products. All of this is supported by the passion, dedication and knowledge of our team.
Very fast and reasonably priced shipping, even during this pandemic. I ordered axle bar and rubber coated tri grip weight plates, however, was very disappointed with the weight plates and returned them. I had a very good impression on the company from their impressive website and great customer rating before this experience. They used images showing matte black smooth texture, coated core. I was planning to use the weights outdoor, so it seemed to be the only one I found online I didn't have to worry about rusting and also seemed to be the top quality for the price. I had had spent two full weeks searching desperately, and happily ordered 150kg of weights with no hesitation. When I received them, I was shocked that they were just the cheap smelly rubber covered with scratches, rubber powder residue, messy hand trimmed mould lines, and cracks developing. If they used the actual photos instead of some graphic design images, I would have spent more and go for the crumb rubber bumper plates. When I raised this issue, the reason for the return would be that I was personally not happy with the quality, since other customers didn't have any problem, and the return delivery arrangement would not be provided. I had to spend time to contact freight companies myself, and package them rainproof so that they don't get wet left on the pallet until they were picked up by the driver (this wouldn't be a problem for sellers as the products will be inside warehouse, hope they understand how inconvenient this is for customers). It costed me over 50 pounds for return, which was the cheapest I could find, so much headache and plus time.
Ordered a couple of weight plates. One of them arrived late but after reporting a problem they responded quite quickly and followed up with the courier. Overall good experience given the recent circumstance, good customer service and good communication. Product quality is reslly good evenbthough i bought the plates from their gym division budget range. Solid company , buy with confidence.
Really pleased with the free weights I purchased. Only issue was the incorrect items being delivered, this happened on two separate orders. However Origin customer services quickly responded to my email highlighting this and resolved the matter.
Great product, good delivery time, very happy
I would recommend this company. I had no issues with placing the order, it being processed and received my parcel ahead of its delivery date.
This was my 2nd purchase from the Origin Fitness team during the Co-Vid19 lockdown and I have to say again they have provided an exceptional service, products are exactly to spec and delivered in a very timely fashion, very pleased with both the products and the service from the Origin team.
The team were brilliant to work with and helped me find the correct equipment to help me with my training. I received my equipment within 2weeks of placing the order. Great service during a difficult time.
Great service from Origin fitness, even under the difficult circumstances which we find ourselves, well done Origin Fitness and thankyou.
Quality equipment!well trusted. Will use again In future.
Fast delivery, good price, great product
Superb product. A few issues with delivery with DPD but Origin Customer Services were very helpful and responded to enquires immediately. Thankyou!
Great company
Easy to use website, good communication, well packaged and high quality professional products. Would highly recommend. Over the moon with my kettlebells which have been a godsend during lockdown.
Product (kettle bells) is great...would have been nice to know they were coming though as they were left in a pallet on the street. As I am shielding during lockdown, this created some issues.
Arrived in decent time - product good quality
Always quality goods from Origin, I wouldn’t look at buying anything else. I’d highly recommend their products to anyone at any stage of fitness.
Brilliant service during the pandemic! Clear to use website and delivery was speedy with products well packaged. Excellent prices too.
Excellent service and communication
Great service but no correspondence after order so had no idea of delivery
Guest
May 27,2020Good company that sell fitness equipment of great quality