Oxford Instruments PLC is a leading provider of high technology products and services to the world's leading companies and scientific research communities. The eStore was launched in 2020 with the aim of joining all of the Oxford Instruments business units together to offer a wide range of spare parts for our different systems, as well as a place where you can purchase all of your general lab consumables. We also offer software upgrades, online support, training and digital offerings across our multiple product ranges.
Our range of microscopy accessories include a range of sample holders and grids, filaments and apertures, SEM specimen stubs and nanomanipulator spare parts. We stock a huge range of AFM probes from market leading brands including Olympus, Nanoworld, Asylum Research, Nanoandmore and Rocky Mountain. And if it's a spare part that you need, our system spares section has a range of CRYOSPARES®, Magnet Systems, Plasma Technology parts and EDS/EBSD spare parts for use with a range of Oxford Instruments High Technology systems.
Qualified and fast service on request. Staightforward ordering. Fast delivery.
I cannot install it and ask it, but no response.
Arrived promptly thank you. However took a while to realize who and where you were as we were given Moduslink BV as the supplier. Your company information was in the small print at the bottom of their page
me quedó claro It became clear to me that I purchased an x-ray detector along with an SEM, not directly from Oxford Inst.
Well-made and easy-to-use online shop. Purchase history available. Just one star less because of an issue with payments by credit card during checkout. However, support is present, reacts within a reasonable time and provides real help. Very quick shipment if products are on stock. Overall a very good experience: I recommend it.
Freundlicher und hilfreicher Service Die Bestellmodalitäten waren zwar etwas verwirrend (als öffentliche Einrichtung konnten wir nicht über unser System bestellen, war nur über den eStore möglich), aber wir hatten jederzeit einen freundlichen Ansprechpartner.
I submitted a previous review about a delivery delay, so the Oxford e-store followed up on that and informed me that the delay was due to UPS experiencing weather issues. We are expecting the delivery today.
Alfredo gave us the training. He’s enthusiastic and insightful for the EDS class training. Highly recommended.
Quick delivery, good material
order dispatched on the same day. arrived 2 days after.
I got an excellent support to finalize our order and to fulfill our complicated administrative requirements.
Overpriced, slow shipping and sourced from overseas so don't be fooled by the UK shopfront. This company charged me VAT and then I received another VAT invoice from their importer. Would be fine if they tried to sort this out, but firmly attempted to fob it off onto me. Won't be using again.
Fast delivery for a broken cable, a bit expensive but not time to repair it in the lab.
Good communication and quick repsonse!
Customer Service was friendly and responded very quickly to questions.
I finally managed to use the software after two weeks trying to solve the issue. Many thanks to the techniciatian :)
The reply was quick and kind.
Item as described, shipping fast, Thank you
Ordering from the website was robust and clean. The E-commerce team members were also very open and helpful in instructing the procedure. I asked for a quote before ordering, and I gave it to the University to order the product. There were some issues for my University to proceed through the webpage. However, the E-commerce team accepted my profile on Behalf of the University and I could quickly order the products with an invoice for the University
customer
Jun 17,2024They are very helpful customer service team. they respond quickly to the customers and sort out any issue they face.