Oxwash
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At Oxwash we believe everyone has the right to hassle-free fresh, clean clothes and textiles everyday. We are adopting a sustainable approach to solving you or your businesses laundry and wet cleaning needs, minimising waste and damage to the environment where possible. Based in Oxford, UK and growing fast across the UK. We hope you join us on our mission to bring responsible laundry and wet cleaning to the world!
Reviews 51
FANGQI SU
Nov 22,2022very good service
Jamie Peterson
Nov 22,2022Reliable pick up and drop off service, top quality, environmentally conscious cleaning, and super friendly staff. I use them mainly for linens for my massage therapy business. The towels always turn out soft and fluffy, and the cleaning methods are hypoallergenic, which is a must for my clients.
JD
Nov 22,2022Great service, quick and timely pick up/drop off and excellent result. Thanks!
Themis Von blanc
Nov 22,2022Washing machine decided to break while a neighbour’s scaffolding was up meaning we could not have a delivery of such a large item. Oxwash provided a great solution- and we have used them again since clothes come back in perfect condition and without any artificial or chemical smells which I really appreciate!
Catherine Finch
Nov 22,2022Always a good experience with Oxwash! I send in super delicate silk dresses, crumpled and covered in espresso martini, and they always come back looking amazing.
Rogers Zhu
Nov 22,2022Fast delivery
Dr. P D Bidinger
Nov 22,2022As a first time user from another country, I was having a bit of trouble with the item descriptions. A call to Oxwash made all the difference as the staff really helped me find the right descriptions to order correctly. I was pleased to see the friendly delivery person on a bike.
Jan
Nov 22,2022This was the first time that I attempted to create an order via my mobile, it wasn't very successful. I suspect that this is in part, due to having an old iPhone 8. The screen size is small so not all of the information fitted, and I ended up crediting my wallet 3 times with small amounts. However, I switched to my laptop and successfully completed my order, which has now been collected for washing, so much easier when you can see a full screen! The final experience was getting into bed with my OxWashed bedding, I don't know what you guys do to it, but it is amazingly fresh, soft and silky. Thank you so much, a delight not to have to worry about washing, drying and ironing in all this rain. I will continue to do this, even when it isn't raining.
Christopher Sugden
Nov 22,2022Stains were succesfully removed from a light grey jacket. The delivery was on the day noted. An all round excellent experience
Bo
Nov 22,2022Easy to use and great quality wash, highly recommend!
Jill
Nov 22,2022Excellent, environmentally friendly service. The website can be a bit confusing, but they have great customer service and can answer personalised questions.
Jim Powell
Nov 22,2022Prompt and very helpful on the phone when I had to cancel an order.
Louise
Nov 19,2022I see some negative comments about this company but my experience has been fantastic. I had a designer jacket that been incredibly difficult to get cleaned. Visited many big named cleaning companies that have all been useless and not helpful at all. Messaged Oxwash regarding the issues I was having and they sent me a postal bag out straight away. Within a week I had my coat back looking like new. The price was fair too in my opinion. Highly recommend and will be returning.
Jack Zuliani
Sep 10,2022We’ve now been working with oxwash for the past 6 months and can’t fault them one bit. I would honestly say the shirts come back looking better than when we first bought them. The attention to detail is second to none, with difficult stains being removed and finishing to the absolute top standard. The staff are responsive and friendly, a real pleasure to work with. All this done in a sustainable way while continuing to innovate and be market leaders! Oxwash are the future of laundry and I’m excited to watch them grow.
teh_ steve
Sep 06,2022Expensive and poor quality service, I actually couldn't say if my stuff had been cleaned for certain, looks like they just folded it and sent it back.
AK
Sep 06,2022Bed sheet and duvet sets, came back half ironed twice. I reached out to customer service and it took 3 days to get a reply where the offer was to reprocess my items. Which I found to be pointless as I had already used 1 set of the sheets. Overall negative experience in terms of promptness of customer svc and quality of the actual work done. The rider Andrej is the best part of the whole experience - super friendly and kind.
TheStartUpLawyer
Aug 11,2022Had my favourite tie dry cleaned. Didn't check it when returned. Less than a month later went to wear it for a wedding, and saw it was seriously discloured and ruined. Oxwash refused to accept any responsibility, and after arguing they first offered to refund the £3.50 paid, then made the overwhelming gesture of a £5 credit (instead of the refund). Steer clear unless you want your clothes ruined and terrible customer service.
Emese
Jul 23,2022I was hoping that they could get the stain out of my mattress cover or at least would fade a bit. Other than that Im happy with the service.
Howard
Jul 02,2022As a (potential) colleague (unfortunately having to withdraw for my own reasons) and although not a customer (yet!)- Oxwash were assisting in every stage and clearly held high integrity and respect toward colleagues. Anyone who works for them should be incredibly lucky and if this is a reflection on their treatment toward customers, I commend them. PS best of luck Joe and Richard!
MAUD ELLMANN
Nov 22,2022We just returned to Cambridge from a major city in the US where dry cleaners are everywhere. Why are they so hard to find in the UK? But Oxwash is much better than a dry cleaners because they’re environmentally responsible and avoid toxins and plastic. It’s incredibly convenient to get the laundry picked up and delivered by friendly riders on emission-free bicycles. And the laundry is beautifully cleaned and folded; Oxwash has managed to get rid of some very old stubborn stains on our bedding and when they can’t remove them they let you know. The customer service is excellent. My only suggestion is that they employ someone to do minor repairs - e.g. hems and buttons. Oxwash has dramatically improved our lives - long may they thrive!