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Paving Superstore is the only online store offering every major brand of paving for home delivery. Since its inception in 2007, it has aimed to offer an exceptionally broad range of paving with the focus upon price comparison between brands and similar products, enabling you to have the information available to make a well informed choice on the best product for your paving project. Paving Superstore is not biased towards any one brand and therefore you can be assured that you have the widest choice at the best possible prices across the UK. Paving Superstore is not limited to just paving slabs, it also offers walling, cobble setts and driveway blocks in addition to other building materials, so it's a one-stop shop for all your patio and driveway needs. As an added benefit, the customer service team at Paving Superstore is there to assist you at every step of the way. The outstanding support team is knowledgeable in all types of paving material and can offer advice to help you make the best decision for you.
Reviews 896
Mr Raimonds Mamonovs
Apr 18,2021My order was nearly two weeks late. When it eventually arrived some of the slabs were broken. Customer service was poor, nearly 2 hrs on the phone before I could speak to someone. Very disappointed!
PAUL
Apr 18,2021Prompt service
customer
Apr 18,2021Only half the order turned up, I was told the rest would follow by the end of the week, it did not. I phoned Paving Superstore they told me it had been dispatched and I should talk to the delivery company. After several phone calls with the delivery company (who I would also give one star), we established the 2nd half of the order had not been dispatched. Phoned Paving Superstore back and they denied that I had already phoned them, said ‘this is the first I’m hearing of it’. I still do not have my order and my builders have moved onto a new job because they did not have the materials to finish the job.
Sarah Bowen
Apr 18,2021I ordered a Rowlingson Swing Seat for my garden. When it eventually arrived it was missing all the metal components including hanging chains and fixings so I had to call to organise these to be sent. I waited 90 minutes for my call to be answered and they agreed to send out but not on a quick delivery despite this being their mistake. The chain arrived and was the wrong size so I ended up going to B and Q to buy new chain as I couldn’t face another 90 minutes wait time to speak to someone.
Keith Davies
Apr 18,202190%Happy with load.couple of breakages. Delivery driver a nightmare. Rang the company said they would ring a hour before. They never and left me in the mire.
Benaudriee Ennin-Croft
Apr 17,2021good website well thought out A+
John
Apr 17,2021Slabs were ordered and were listed as being in stock, and then an email was received from the courier to 'confirm' delivery. However the slabs were then out of stock and three weeks later they have still not been delivered.
Mr Aggarwal
Apr 17,2021Good product . I have 2 orders , the first eventually arrived after 2 weeks . The second am still waiting , even after chasing , now day 16
Thomas
Apr 17,2021Took a while to turn up. paving is good quality though.
Carl Doherty
Apr 16,2021very helpfull having samples
Mrs Linda Kenneth
Apr 16,2021Delivery arrived as advised, thank you. Delighted with product.
Jordan Carter
Apr 16,2021Excellent service and good value
C Franklin
Apr 15,2021Easy site to navigate with hold judgment on product etc till i see it
Marcus
Apr 15,2021I had over 100m2 of tiles I needed for a garden project and had nothing but trouble and delays from Paving Superstore and/or their suppliers. Website was easy enough to use but some samples just didnt turn up and some were delayed by 4 weeks (mainly Talasey I think). In fact I am still waiting for samples order over a month ago and have just had an email to say they have been shipped. Trying to contact them was also frustrating - chat response time was about 35 mins and 40-45mins on phone. In the end I ran out of time and patience and bought elsewhere, where the service and delivery times were superior in every way.
Darren Graham
Apr 14,2021Excellent service
donna collins
Apr 14,2021Website easy to use
Emma Ormesher
Apr 14,2021Excellent delivery, on time and careful driver. 3 breakages but considering the roads was amazed that wss all. Good product and reasonably priced.
Richard Flint
Apr 13,2021Great website - ordered sample - hope to place major order soon
R.I-K
Apr 13,2021The website is user friendly but when using the live chat to ask a question, I still hadn't received a response after 45 mins. There was a note to say the average wait time was 40 mins. I left it open whilst I searched Google on my phone just in case they replied sooner. I thought the live chat would've been quicker than calling - it seems not.
Denmark Farm Barn, NR9 4EG, Norwich, GB
https://www.pavingsuperstore.co.uk
Mike Burns
Apr 18,2021I read the reviews and the delivery issues but thought I would order in plenty of time, but still was left disappointed. Firstly it says free UK delivery, I live on the England/Wales border near Wrexham and was charged per pallet, obviously Wales is not in the UK. My order was pending for a week, and then after a 2hour wait to talk to someone, was told my order was being picked up the next day. I received a call saying that the delivery to me was going to be the following Wednesday (another week delay), so I ordered a forklift and booked the labour (4 pallets of flags to move). Despite numerous calls on the Wednesday and even being told ‘we can see it being loaded now and will be with you in the hour’ it did not arrive. Thursday pretty much the same, more excuses and no delivery, and was then promised Friday before 10 after explaining the fork lift was off hire by then. It arrived at 11.00 and fork lift was gone, and the delivery driver had a broken pallet truck. I ended up with the cost of 3 men’s time for 3 days and a hire of a forklift for no reason. It is no point the company blaming the delivery company, they employ them and they are accountable. The product and cost is fine, the actual delivery and communication is nothing short of shocking. Don’t do what I did and ignored the reviews, pay a little more and go elsewhere.