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Don't take our word for it, see what our customers say about us. We invest all our energies focusing on quality. We use the latest machinery in lenses technology available today for making your glasses. These are then sent to you only after a strict quality control.
In the rare instance, if we do go wrong, we will simply own up to it and do whatever it takes to keep you delighted.
Reviews 102
Glenn Geist
Oct 20,2023Our family has been using Perfect Glasses for over 10 years. Great company, great products.
Keith
Oct 20,2023Quick delivery
Ian
Oct 19,2023Good quality prescription glasses at a great price - I can afford to have several identical pairs rather than a single very expensive pair which suits me just fine as I have a tendency to drop/lose/sit on mine. I found a style which I like but even then there are models with small variations to choose from, which I appreciate. It's not a huge downside but I get regular emails advertising a half price sale but on the website there's always a half price sale so that's rather unnecessary and I think it cheapens the perception of the brand.
Laura
Oct 19,2023Fast reliable service. Good range of products. And at a fraction of the price of high street retailers
Tom Higgins
Oct 19,2023Quality service at great prices
Curlyt
Oct 19,2023Glasses were as described and the turn around was pretty quick! Quality isn't too bad. In fact I was so impressed I ordered some in a different style too!
ANGELA HARDY
Oct 19,2023Apart from the glasses being perfect (over half price I would have paid with opticians) the service was exceptional. I've already bought reading sunglasses from this company but needed varifocal as my specs broke. I uploaded my prescription, they sent the chosen specs in the post immediately for a photo to be taken wearing them. I sent the specs back the same day in the sae they provided and received the finished glasses a week later. Highly recommended.
Matt Covey
Oct 12,2023Completely useless. Website says 72 hour dispatch and FAST DELIVERY. I was waiting 2 weeks then got in touch with them and they told me they might be dispatched in another 4 to 5 working days and being shipped from the other side of the world. I then looked for reviews and saw other people were waiting weeks or months so I cancelled my order and wrote a review. They immediately called me offering free glasses if I removed the review. I told them to keep them and suggested they put clear postage times on their website.
Jane
Sep 23,2023Absolutely appalling customer service, its now been 6 weeks from ordering and STILL no glasses! No communication from them either. I had to ring them to which they said they would sort this out and either ring me or email me but they never did either! I will NEVER buy from this company again and I want a refund.
Ron Ngp
Sep 05,2023My glasses never arrived which could have been a courier issue not a PG issue. Upon finding out my glasses didn’t arrive via my original trustpilot review I was called by CS and given a swift refund.
Selina Charles
Aug 14,2023Perfect lenses from my original prescription fixed into my CK frames I first bought reading glasses with my Boots prescription when lockdown and I had £450 worth of glasses unavailable from Boots Perfect glasses are great with quotes, updates etc Used them four times
Glenn Bee
Jun 13,2023I don't like to give bad reviews but I'm going to make an exception with this company to warn you all. I ordered glasses on 13 March 2023. It is now 3 months later and I still have not received them. The only reason I believe that they are not totally a scam company is that they actually did send me a pair of glasses after about 3 weeks - quite a long wait in itself. Unfortunately, although one of the lenses was correct, the other was coke bottle thickness. I sent it back, corresponded with them endlessly (they never actually admitted they had got my prescription wrong although they had) and here we are 3 months later and still no glasses. They have recently refunded my initial charge but I am still out of pocket for the return postage. They also said they would send me the glasses to compensate me. I am most definitely not holding my breath on that one. Here's a copy of my last email to them: "Hi I have not received the glasses and it is now the end of the week. I struggle to imagine how your company is still in business. How is it possible to receive an order for your primary product and reason for existence (glasses) and still have not have delivered that ordered product (glasses) 3 months later? Is this some kind of a joke? What is the reason? Was it your first order with 2 lenses?" Please do yourself a favour and avoid, avoid, avoid! Let me say that again AVOID, AVOID, AVOID!!!
Tam Rundle
May 16,2023They are lovely, just ordering another pair
Simon C
Mar 19,2023Ordered glasses, almost a month for them to say the frames I selected were out of stock. Felt like a bait and switch. Why advertise inventory you don’t have? Selected alternative frames and it then took ages for them to confirm they had started in the lab. Customer services weren’t very helpful and gave generic answers. Approximately 42 days from order to arrival. Not happy with the product as frames are smaller than expected but haven’t the energy to send back. Previous purchases were fine but won’t order from them again.
Lynf
Feb 10,2023I was treated with courtesy and respect. My order was completed quickly and I was kept up to date with its progress. My new glasses arrived on time and are exactly to my prescription. I was impressed with the service and would happily use Perfect Glasses again and will recommend them to my friends.
Carol Williams
Jan 25,2023My glasses arrived safely after a small glitch. They are a perfect fit and very stylish. The prescription is perfect and I love the modern colour of the frames. I can recommend this supplier without hesitation, both for price and efficiency..
Jim George
Jan 03,2023Excellent, friendly, and personable service from the company when my glasses ‘appeared’ delayed (thanks to Royal Mail strikes). And of course the glasses themselves are exactly what I wanted. Thank you for a an excellent all round services, I will be recommending to friends and family that they consider Perfectglasses when considering purchasing glasses in the future!
Linda
Dec 22,2022Great prices, quality glasses & straightforward ordering process. I am very happy with my prescription glasses, which were excellent value.
Customer
Dec 21,2022Fast and positive response to my customer service query. Stress-free resolution to my problem and I now how the excellent quality glasses I purchased. Will be returning with further orders. Thank you Perfect Glasses.
Miss Stark
Oct 20,2023Great service - great product - great price