Good website, prompt delivery and excellent products available.
Customer service is excellent. Is nice to talk to them. Always pleasant and willing to help and have good prices.
every detail was attended to promptly and professionally, staff are very courteous and helpful in every way, highly recommended to anyone, will use again in the future if needed
The team at pet care pharmacy are amazing! Super helpful and always get my cats’ medication sent out quickly
Super fast processing and shipping. Highly recommend
I just love how comfortable they are and the lift and support 💗
Was going to purchase a product, The site told me that there was a problem with my credit card. Checked several times and there was not a problem. I took my custom to vet products direct, where I had no problem using the same credit card, same details etc.
your delievery service !
There are regular updates re the status of my order. Delivery is always quick with no hassles. I love that I can pay with PayPal.
Having 2 dogs that suffer epilepsy and other medical issues having a provider that is not only reasonably priced but provides a good service to us is important so there are no delays with our dogs receiving their meds. Staff are always quick to respond if something is not correct with your order. Getting a phone call is great so it can be resolved quickly, which it always has been for us. Prescriptions are always dispensed quickly. We have been very impressed with the quick and efficient service that the Pet Care Pharmacy provides.
I was pleasantly surprised and appreciated receiving a call from Jayden to advise me that part of the order couldn't be filled straight away even though the delay was expected to be rectified in 24hr he asked me how I wanted to proceed with the order and he listened and the order was dispatched as per the outcome of our telephone conversation.
You found the script and sent the items very quickly. Excellent service.
I have been very disappointed with customer service. I have been good customer for years. My Great Dane has bone cancer so ordering medication became difficult as her condition could change suddenly. I was refused to get refund from unopened parcel I can not use due Sara declined health. I explained we lost everything due flooding we are homeless currently and 100 au is a lot for me. They refuse to be helpful.
From the moment of contact, the staff were helpful. Provided me with information I needed to have a script fulfilled and then worked with me to facilitate a smooth process with my vet. Made the whole experience pleasant.
Customer service goes above and beyond .Really appreciate the time that goes in to make my order correct. Thankyou
Internet site is easy to use and had a phone call from a super polite lady about my prescription that was easily fixed. Great service.
Easy to order, quick delivery.
Prompt service , fast delivery to WA and the even called to make sure everything was correct
Always a pleasure to deal with. Prescriptions so much cheaper this way rather than from vet. Ordering process easy.
Wayne Robertson
Apr 01,2024Hi, the speed of delivery and price is great thanks.