Pico Technology is a UK-based manufacturer of high-precision PC-based oscilloscopes, data loggers, RF equipment and automotive diagnostics, founded in 1991.
Have contacted them on two different requests no reply. Not good customer service 😕 😒
Extremely reliable products, very professional and extremely honest, welling to help all the time. If it is not the best company I dealt with, it must be one of the best one.
Great support and products.
DG
Jan 05,2024Update: they somehow managed to contact UPS and change the delivery so that I received the package that day. I can now take the clamp on my business trip. I thank them for that. Ordered current clamp from their website as it was in stock, paid £10 for courier as opposed to free Royal Mail so I could have it for a trip overseas. Two days later no notification. Logged an enquiry, fairly prompt response but when I received the delivery details, it would arrive after my departure. Express delivery was still less than the additional £10 and would have got it to me on time, but they opted for the low cost delivery option.