Poolewood Machinery Ltd
To leave a review you need to be logged in
We sell machinery and tools for woodworking, metal work, welding, airlines, pumps & washers by Charnwood, SIP, Scheppach, Fox, Tormek, Robert Sorby etc.
Reviews 588
Nick Gibbon
Feb 10,2024Staff dealt with a query amazingly fast
John Lowther
Feb 05,2024pROMPT RELIABLE SERVICE
richard goodeve
Feb 05,2024The delivery of a new drive belt I thought was expensive and because it was wanting a signature the post man could not just post it through the door. This caused a delay because of waiting for a redelivery. May I suggest for small inexpensive parts you send it through just normal 1st class post or similar. Nothing wronge with product, and I'm very please to give my bandsaw a new life. Works great.
Bruce
Jan 19,2024Very easy to work with Poolewood and the service was excellent. All products arrived on time , well packed and exactly as requested.
Phil Hurley
Jan 17,2024Very efficient service and a fantastic price. Don't usally get a service so good as this by Poolewood. Well done this company and the productr was fantastic.
1664love
Jan 13,2024Ian understood my problem, even giving me some background on the original manufacturer of my machine, he proposed a solution and it worked! Thank you Ian- I'll be back when it is time to upgrade.
Philip
Jan 13,2024From contact to order the customer service was excellent. The pricing beat all others. I had a problem with the first delivery (the problem was due the carrier, not (Poolewood). This was no problem to their customer services, the next day a replacement was received. All credit to Ian and the way the problem was handled and overcome. Yes I would use Poolewood for future purchases!
Richard M
Jan 11,2024Prompt delivery and great product; no problems at all.
Andy Baggaley
Jan 09,2024My wife waited for the delivery, a knock on the door with delivery guy asking for a signature, basically he had backed up to the drive dragged the items out the back of his little van and left. Too heavy for my wife to handle I had to leave work to put it in a secure place, I'm not leaving £700 worth of equipment on the drive in this day and age. Think you need review your delivery procedures.
Lee Bryant
Jan 09,2024Yet to use the item but it delivered on time as stated. Good communication. Competitive price.
Matthew Hanson
Jan 09,2024Good service at an excellent price. Will be using again!
Philip Beard
Dec 16,2023Great price and delivered promptly.. good experience all round really
Pommy John
Dec 08,2023A good price and quick (free) delivery from Poolwood, so they were great. The drill is fine, with a couple of niggles. Firstly, there was a patch of rust on the machine head casting, which was disappointing. Secondly, as I was expecting after watching other reviews of this machine, the run out on the chuck is not great. Why Nova can’t include a better quality chuck with such an expensive press is beyond me. Other than that, the features are great.
Peter Sinclair
Dec 05,2023Good prices, good stock, prompt delivery.
Nigel Marshall
Dec 02,2023Quick delivery, product just as described
customer
Nov 30,2023Fast delivery and good price
Susan Manley
Nov 30,2023ordered a plunge saw and rails on the 14/11/23 item said it was in stock well they never tell you when its been despatched, i had to beg them for a tracking number numerous times, i did get 1 eventually the saw eventually turned up on the 22/11/23 unfortunately it was incomplete, and dumped in my rubbish bin. i messaged the company to ask about the order , but no response. now im feeling ripped off, but hey ho i get a phone call from fedex on the 29-11-23 saying they have a parcel for me. it was the missing part of the whole order. would i buy from here again. the answer is no.. customer services needs addressing along with their delivery times
Mrs Sylvia Day
Nov 28,2023very good and helpfull
Max Gaunt
Nov 26,2023order filled very promptly
Philip Mackenzie
Feb 13,2024Best price and quick delivery