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Reviews 84
Carlton
Jan 03,2025Poor quality poster was sent, impossible to say that it was "inspected" before being shipped, it should never have left their facility. Instead of acknowledging the mistake they try to make it seem as though I am scamming them for a free poster. I have spent a lot of money with this company in the past and I consider this an insult. They ultimately decided they would fix the situation by sending a new poster but never followed through. There are plenty of other reputable companies out there that deserve the business.
Robert Manly
Oct 21,2024Ordered poster for wedding 2 weeks in advance, now 2 weeks AFTER wedding, we are still waiting for poster. Poster allegedly sent but sent through Fed Ex with USPS delivery and never arrived. Must be cheapest way possible. Also package "sent" reportedly 6x6" although poster 17x11". SAVE YOUR MONEY AND DEAL WITH MORE REPUTABLE BUSINESS!
JdotPdot
Oct 19,2024What an awesome poster! Got it on time and exactly what we needed!
Inferno
Sep 30,2024I ordered a poster of a recreation of my Dad’s 68 Bronco for Father’s Day and the print time said 2-3 days with shipping up to a week. On the 4th day I received my package, and in great condition. I couldn’t ask for any better quality on the actual poster. It came out great and my dad loved it! Keep it up!
Casey
Sep 24,2024We had a large order of family pictures printed for a reunion and PosterBurner delivered on our expectations. We chose the enhanced premium prints and the quality was sharp and amazing. Thank you!
Aiden
Sep 18,2024Poster was supposed to take 2-3 days to print. It took just barely under a month. When it arrived it had scratches on the front, the sides had not been cut well (small parts of a white border showing despite charging me extra to have it cut off), and it wasn't worth the time and money it cost.
Consumer
Sep 02,2024Crazy to see some of these comments because our experience was A1+. No issues. Great customer service and overall positive experience.
Jonny Kincaid
Aug 31,2024Never do business with this company. Just light your money on fire. Worst customer experience you could possibly ask for. Go anywhere else but here. Miguel Petines is horrible at his job and should seek alternative employment. Their return policy states you have 5 days to return the item for an exchange or refund. Miguel only answers one email a day, ensuring you will not meet the 5 day window. After he asked me to rip it up, I sent it back to their address intact. In their return policy, they should add " you will be asked for a courier tracking number if you return it to us." Apparently if you don't have the tracking number but they have your physical intact poster, it's lost forever in the abyss of returns at PosterBurner and you will have to purchase a replacement. Again, put this in your return policy. No tracking number, no poster. Horrible company to do business with. Never using them again.
elena mar
Aug 16,2024I paid for FedEx shipping and the mailing tube got dented which transferred onto my poster because there was no padding in the tube. I emailed and heard back from miguel~ he had me send another email with a pic of the poster torn into 4 pieces, which I did and never heard anything more about it! I've emailed requesting updates with absolutely zero response. I was so excited to get this print made but it's been just one big disappointment.
JellyMan
Aug 14,2024I cannot believe what they sent me complete opposite of what I wanted they did not even read the instructions that were sent with the order wasted $25 now I have to get them done somewhere else it was a very simple job very disappointed
gerry ev
Jul 30,2024I had a special request for a large poster from a small digital picture and they fulfilled it beautifully. Their work was first class and communicating with them was easy and with fast answers. I can't say enough about PosterBurner. I will not hesitate to do business with them in the future.
Patrick Morris
Jul 27,2024I needed to get some posters printed for a concert, and chose PosterBurner mostly randomly, since they had the size I wanted. Prices were very reasonable, but what I wasn't expecting was how great the printed product looked -- color, paper, and print quality were all excellent -- and how fast five out of six shipped. There was a minor holdup on the last one, but after emailing for support, I received a very quick response and they rushed out the remaining poster. I really couldn't be happier, and next time I need to print something, I'll be using them again
Cheyenne Breecher
Jul 20,2024my order was great and on time
Linda Mccaig
Jul 18,2024I got my decal that I ordered today. I made this decal piece by piece and poster burner delivered! I am absolutely in love with it! Thank y'all so much for such a wonderful job! I'll definitely be placing more orders in the future
Jim Isaacs
Jul 16,2024Edit: After receiving no meaningful assistance from their customer service contractor as to when my poster would be delivered, and finally disputing the transaction with my credit card company, someone at Posterburner with the ability to help me stepped in and got my poster delivered. Changing my review from one star to three.
Consumer
Jul 15,2024This place is great very good service. My order was great arrived on time. No flaws very good work.
K
Jul 15,2024I purchased my order 7 days ago and for the last 4 days, my order status still says "printing label". I would not recommend this company unless you are ok with waiting 2 weeks for your package and still paying for shipping.my order was only 1 poster, smaller in size. Update: the poster arrived a week later. 22 days total from purchase to receive. Quality and packaging were good. You make the decision if the wait is worth it...
Micah
Jul 08,2024My poster was great, couldn’t be happier!
Kim
Jul 05,2024I needed a special photo made into a poster for a funeral. The process was very simple and my poster arrived in under 72 hours-in plenty of time for the funeral. The quality was great.
Consumer
Jan 19,2025Best costumer service I've ever had.. the poster was even better with super hood shipping time!!