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Welcome to PrinterPix
Capture, create and print your most treasured memories with Printerpix. There is nothing comparable to holding a photograph, flipping through a photo book or displaying a beautiful canvas featuring a loved one.
Our team of highly qualified printing experts use only the latest and greatest equipment, so that your photographs look their best in the photo books, calendars and canvases you design.
Printerpix makes your memories last a lifetime.
Reviews 870
customer
Feb 23,2025Easy interface!
customer
Feb 23,2025Really lame. I paid 60$ for something that was meant to be a nice gift for a friend and I’m not able to gift it because it's not actually a blanket. The material is not even really fleece. It's what's used to make a team banner or a kids art project or Uhaul blankets. If this was 20$ blanket and a “you get what you pay for” situation, I would understand it. But I paid 60$ for this blanket. I have every right to expect a blanket, as advertised,--not a giant felt rectangle. Not to mention it came pre stained. Jeez. Thanks for your offer to spend more money to upgrade and have another blanket sent, but I’ll pass on spending more money at an establishment with such low quality product standards. It’s unfortunate Printerpix is just another run of the mill company totally content with false advertising and low quality products. I also love how you guys named the material option when creating the project "polar blanket" --this is the lowest priced fleece option and does a great job of tricking the consumer into thinking this fleece is a polar fleece-great way to scam people. Consumers are squeezed from every direction for the MOST profit and no one considers ethical business practice a priority. Just send a blanket like the one shown in the online picture representing polar fleece-that’s it! Be a COSTCO not a TEMU. I know I’m just one more consumer complaint in a long line of crap you deal with daily (I've seen the PrinterPix reviews), but it sucks to put time into making a gift and faith in a company to then be misled. Enough already! You know it's not right.
Jeanne
Feb 22,2025I am compelled to express my disappointment with my recent experience with Printerpix. Despite paying over $400 for expedited shipping to ensure my product would arrive by a specific date, it was delivered nearly three weeks late. This delay significantly impacted my schedule and plans. Upon addressing this issue, I requested a refund for the expedited service that was not honored. Instead of a refund, I was offered a $200 credit for future purchases, which does not align with my expectations based on their service guarantee prominently displayed on their website. Further, my subsequent emails have gone unanswered, leaving me with unresolved issues and a lack of proper customer service. This experience has led me to question the reliability and integrity of Printerpix. They have not only failed to uphold their commitment but have also demonstrated a lack of accountability in customer relations. I advise potential customers to consider these factors seriously when deciding to use their services.
customer
Feb 22,2025Amazing customer service even when having order problems
m.w.
Feb 22,2025Slechte service. Slecht bedrijf. Ik ben nu al vanaf december aan het proberen contact met printerpix te krijgen om mijn klacht op te lossen. Ik heb aangegeven dat ik een kalender hebt laten maken. Ik weet 100% zeker dat de kalender goed was toen ik hem bestelde. Helaas ontving ik een exemplaar wat er heel raar uitzag. Ik keek opnieuw in mijn account en zag dat in mijn project een programmafout zit. Het was een fout in het slabloon. Het deel waarin de foto's stonden (dus de bovenkant van de kalender) zakte naar beneden waardoor de fotos van het scherm vielen, en niet meer zichtbaar waren. Elke keer volgende keer dat ik weer inlogde was het beeld verder gezakt. Aanpassen van de fotopagina's was ook niet mogelijk. Zojuist ging ik nog even kijken naar mijn project maar nu hebben jullie het hele project verwijderd?! Inmiddels heb ik heel vaak geprobeerd contact met printerpix te krijgen om dit op te lossen maar zonder resultaat. Ik krijg gewoon geen reactie. Heel slecht. Er is 1x aangegeven dat ik een nieuwe vervangende bestelling kon doen, maar dat ik wel verzendkosten zou moeten betalen. Dat is natuurlijk belachelijk. Er werd ook gedaan of het mijn eigen schuld was. Maar dat is onmogelijk. Ik plaats natuurlijk geen foto's van halve gezichten! Dit was echt een programmafout. En ik al zou ik het project willen corrigeren, het was onmogelijk. Ik hoop nog steeds dat ze na 20 mailtjes alsnog met een oplossing komen. Want de foute kalender hangt nu bij mijn ouders in de woonkamer. Dit was hun kerstcadeau! M. Wessels
Brandy
Feb 22,2025I hade it made for a friend . He.had tx me sayin that'll make a hella blanket by then I was editing the photo and since it was Chucky from child play we both big fans being a blanket made since to write WANNA SLEEP ? down the side and his name JACOB in the hat he got it friday and HE LOVES IT thank for ur alls help
Dannielle
Feb 22,2025The 2 blankets I just had done turned out great! My niece and nephew will love them. However, I did order one back in October 2023 and that one wasn’t as good.
ALAZNE
Feb 21,2025Hice el pedido el 13 de enero, hoy es 21 de febrero y aún no sé nada del pedido. Dicen que tardan 7 días... Mentira!
customer
Feb 21,2025When I placed my order I paid to have it expedited. Not only did I not receive the book in the time frame I paid for, it didn't even ship before then. When I did get a shipping notification, the tracking number comes back as invalid. I'm stuck with no book and no answers.
customer
Feb 21,2025BUYER BEWARE. I Find it hilarious that someone responds to be faster on my poor review then to my customer service requests. I have not received an update on my order since 2/11. do not waste your money, use another trusted service and save yourself the headache.
customer
Feb 21,2025They cropped two of the 3 photos poorly. The one had only a horses face and they cut the nose off. Realy?!?!
Laurent
Feb 21,2025Aucun suivi du service client
Sandra durand
Feb 21,2025Commander le 7 fevrier 2025 et j'ai pris envoi rapide on es le 21 février 2025 toujours pas de nouvelle pour ma commande pour une plaid avec photo , sur la commande il disent " y travaillent dessu " depuis le 7 février et quand je met mon numéro de commande sa me met " numéro invalide " genre que il n'y a pas de commande , que tout es note sur mon compte et j'ai reçu un mail de confirmation et sa a été débiter de mon compte bancaire , j'ai écrit plusieurs mail mes aucune réponse , je met mon numéro de commande en cas où " 101515935" je veut absolument mon plaid ou 1 remboursement . Énormément déçu 😞
Katja
Feb 21,2025Here's what I thought was good to know about this purchase. * The system wasn't too bad to work with. Typical simple editor picture system. Printerpix did a decent job, especially for the quality of pictures given to them. I got the 8"x11.5", top binding calendar. * I didn't realize the entire page was 8"x11.5" with a top binder (half pictures/half calendar- so roughly 4" square for each section). I had it in my head that each section was 8"x11.5". This made it harder on the older family members to read what was written on either section. *Actually it was closer to an A4 size. I had to get special envelopes 9.5"x14.5" to fit them as the 8.5"x12" envelope I ordered was too small lengthwise. The 9.5"x14.5" size made it a little more expensive to mail. Printerpix doesn't include envelopes for you to mail them. * Be realistic on your dates during the Holidays. Their system may indicate within 7 to 14 days but it was a little over a month from start to receipt. I ordered expedited printing and regular shipping. Printerpix also marks them as "at the shipping facility" when I am pretty sure they are still printing them. Mine "went to shipping facility" almost a full week before the shipping facility acknowledged receipt. * Customer Service is very polite but doesn't actually say much beyond what you can read in the FAQ. * Can only use one Groupon per order. Overall family loved them, just would have been nice to know.
Robert Welton
Feb 21,2025Easy to use...fair price great looking product
The adventure
Feb 21,2025Their site did not meet my needs. I could not change the start date on calendar and had to redo the whole thing!
Amy G
Feb 21,2025The quality of the photo on the canvas was absolutely beautiful once it was received. However, I ordered this through my ApplePay, which automatically gives the shipper my address. Whoever packaged and created the label for the package put the wrong address switching the apartment number for the street number. Luckily, I was able to go to the neighbors once UPS said my package was delivered to me and had looked outside and the package was not there. I looked at all of the information from the confirmation e-mail and realized PrinterPix made the mistake as my ApplePay definitely has the correct address. Overall, glad there wasn’t any issues even though the package was sitting out in 14 degrees weather for a while. Held up well, and my boyfriend really loved the photo of him and my son for our living room.
Alicia Fell
Feb 20,2025It has now been over three months since I placed an order. Sent numerous emails and still have not received a response. I had someone working for this company copy and paste a generic response with another email. I have emailed the new email address and I still have had no response. Having no response to my emails, and the prospect of small claims, I believe I'm going to have to go down the route of small claims which is ridiculous. Please do not waste your money, don't use this company.
Ronda Huff
Feb 20,2025I've made several books with your company. I like the quality of them. I have "lost" some and your tech department was able to recover them. That was very helpful! I wish you had some more clip art options for holidays and children related themes.
107 Commerce Street, Lake Mary, 32746-6206, Orlando, US
http://www.printerpix.com
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Laury Lobel
Feb 23,2025Follow-Up on Printerpix review from Feb 8: After a long apologetic response to my zero-star review from Joey at Printerpix, I heard absolutely nothing from these people. His response was 2 days after my review and claimed that someone would be in touch with me shortly---also obviously without any intention of doing so. (this follow-up is 2/22/2025 Follow-Up on 2/24-I did receive another correspondence from Lina at Printerpix offering to redo the calendar for another $7.99 for shipping and handling. My response is as follows: Thank you Lina for responding. However, you told me nothing that I didn’t know before from Tia’s response. Tia made me aware that you were an automated system, and that no human being looked at the photos when they were sent and came through with no heads. That was my problem---was that anyone putting together a calendar with no heads---that SOMEONE should have noticed that, either when the photos came in or the calendar was shipped out--- and to send out a product as totally unacceptable as that, obviously doesn’t care about quality or customer satisfaction or service. I certainly wouldn’t do business with a company that clearly doesn’t care about quality and customer satisfaction, so NO, I will pass on your offer of paying another $7.99, and certainly will let every review platform know they are dealing with a machine-run company with no human oversight