We have recently had shutters fitted throughout our home. From beginning to end the company could not be faulted. From Sue doing our initial quotation and measurements to the two lovely, polite and helpful young men who fitted them. When our deadline overran because of COVID as soon as we contacted Purely Shutters we were assured they would be with us within the next two weeks, which they were. We were contacted regarding the date and time of fitting and they arrived on time. Everyone we spoke to in the company was more than helpful, very friendly and could not do enough to help us. FIRST CLASS SERVICE. The quality of the shutters is second to none, far superior for the money we have paid. We were recommended by friends and will not hesitate to recommend your company to any of our friends. My husband is a decorator and has had business cards from Sue to pass on should he be asked if he knows of a good company to supply shutters. The shutters have made a big difference to our home, it feels and looks cosier, and seems to stop a lot of the outside noise. Thank you Purely Shutters, first class company, first class service, first class product, something that the world is short of these days. Helen & Roger Allen.
I was recommended to Purely Shutters from a friend who said their quality and service was second to none and she was right. I've had my shutters fitted and I've just ordered some more. They have transformed my house and I love them more than I thought I would. The salesperson and the fitter were extremely friendly and professional. I would definitely recommend this company 100 percent.
I was told they are addictive and they certainly are, especially when they are such good quality and the service is so good. Love the first lot of shutters and can't wait for the second lot to be installed in January. I get so many people asking where I got them from I should be earning commission!
We have used purely shutters in two homes now , it transforms our living space .we have had great advice both from the Fitter and the Lady who checks measurements and provides quotes . I would have absolutely no hesitation in recommending purely shutters .
I have used Purely Shutters on 3 occasions now, and have always been really pleased with the service I have received They have always been professional, friendly and competitively priced I wouldn't hesitate to recommend them
I found Purely Shutters by chance and chose them because they had an excellent web site, were a family run firm and had such great reviews. In spite of Covid restrictions I found the service , from Ralph who came to measure through to the final fitting , was professional and helpful. The blinds are lovely and we are so thrilled we have ordered more.
Just had shutters fitted for a new bedroom and waterproof ones for an en-suite - they look incredible. Great service from the initial visit to measure up and choose specification - thanks to Sue - to the professional fitter. Great quality and they look so good we have just had Sue round to measure for the next window.
We’ve just had our third quote for the remaining windows in our house to have shutters installed, which gives you an idea just how good the quality and service Purely Shutters provide. Would highly recommend to anyone who’s interested in having shutters installed.
Fantastic service all round. The young chap that fitted the shutters was amazing and exceptionally hygienic and efficient. Shutters look amazing.
Excellent service. Efficient measuring and instant quotation. Good social distancing practice too. Already have some of their shutters so hoping for the same great quality and fitting.
Amazing service and quality of product, will definitely recommend.
The whole experience with Purely Shutters has been excellent from start to finish. We contacted Kirsty during lockdown and she very quickly provided us with a virtual consultation. We were a bit nervous about measuring the windows ourselves but Kirsty guided us through the process clearly and very reassuringly. She patiently and professionally answered our endless questions making sure we were happy with the choices we made. Ben, who came to fit the shutters was equally professional and efficient. All in all an excellent experience; highly recommended.
Extremely pleased with our new bathroom shutters. The process was seamless from the initial consultation to the fitting. The shutters are a high quality product and fitted with expertise. We will definitely be using Purely Shutters again in the future Thank you Kirsty and your team.
I can not recommend purely shutters enough! Kirsty was excellent from start to finish, from measuring up to keeping me informed all throughout with great advice! The install was flawless and I couldn't be happier with the result. 5*
My experience with Purely Shutters from start to finish was exceptional, from Kirsty’s first visit to the day of the fitting the customer service was great keeping me informed all along even though we had shutdown just after I placed my order. Kirsty gave me some good advice and ideas and I have to say my shutters look amazing and dress the rooms perfectly giving me the look I was hoping for. My conservatory looks like a totally different room now, just beautiful . This is a great company to deal with you will not be disappointed, 5*. Thank you Kirsty and team.
I ordered my shutters back in February and as we all know everything got delayed due to the dreadful pandemic. However, as a customer service director myself, I have to say I have never experienced such amazing service as that received from Purley Shutters. From the very first visit, the lady was lovey. They constantly kept me updated, always there to help. The service from the team on the phone was second to none, I got text and email updates. The gentleman who arrived to fit was amazing, great job, very courteous, left the room looking wonderful. The quality of the service an the product are top notch and I would recommend to anyone. Thank you for a great service through difficult times.
Absolutely delighted with the service that we have received from the whole team. Communication from Michelle was excellent. Sue, the lady who came and measured up and gave us some great advice. another excellent. Continued understanding for us during COVID Where we had to rearrange the fitting date..Excellent. Gregg and Jake the fitters..excellent. There is a theme here. Excellent all round. Recommended!
I had my shutters fitted yesterday and they look amazing. I ordered them during lockdown so slight delay but definitely worth the wait. I choose the mdf 76mm with hidden rods and they look fantastic. The fitter (apologies I can’t remember his name) made an excellent job, faultless service. I wouldn’t hesitate in recommending purely shutters. Thank you!
I have been using Purely Shutters for shutters in my home for the last 15 years and I can honestly say the product and service has just got better and better as this company has grown. I have no problem recommending Purely to my friends and family.
Tom Pallister
Dec 08,2020I have used this company several times over the past 4 years and have been delighted with their service, product and value throughout. They never let me down.