Radiators 4u is a thriving company based in Portsmouth, Hampshire. Established in, and trading online since 2002, SMR has a wealth of experience in the bathroom and heating industry, supplying a wide range of trade and retail customers. We offer great products that we believe in and aim to give the highest level of customer support and service.
Good quality item and quick delivery too!
Ordered rail and paid for next day delivery for 10am. Delivery was on time and could finish job with no delays.Will use SMR again and would recommend them.
We were very pleased when we received our fantastic looking radiator valves ( Byron Thermostatic Radiator Valve Kit - Satin Nickel) this is sold as a premium product at the time we paid £81.70 for each valve. This was in our mind an investment in a top quality product that would do our high spec renovation justice and last a long time. We were deeply mistaken. After 6 months the valves function slowly started fail one by one ( we purchased 19 in total) The fist thing to go was the "stuck" on the on or off position. Following this the pins would stick continually. The tops failed when on or off the pin would stick - marking the TVR function redundant. Slowly they have rusted one by one. Then the leaking started. We have persevered with this inferior product, however now after 3 year of being in situ our only option is to replace all 19 - to reduce the number of times we have to keep draining our system to replace these valves. £1500 - was a very expensive mistake for 19 valves. It appears they are happy to sell a product that although looks premium it's function is in fact extremely poor. We are waiting to here back from SMR bathrooms - having offered to return the very poor product .
A good product and delivered within a couple of days, very happy
Item arrived as described with all parts as ordered.Delivery was prompt and on time scale specified.No hesitation in recommending this siteand company.
The whole process from quotation to delivery was extremely efficient. Staff are exceptionally helpful and I recommend SMR without hesitation.
We think the keyhole curtain rings should include one anchor ring per pack and the flange fixing screws should be 2 " long instead of 1.5".
Ordered a towel radiator for our bathroom which was delivered within two days. Found it was too big to fit in the area given and returned it to a local SMR depot who exchanged it immediately for a smaller one. Workers at depot very helpful and polite. Brilliant service and product.
Top quality product - good value for money - fast service!
SMR Bathrooms not only supported me specifying the correct equipment but went the extra mile to ensure the items were delivered to meet a very tight deadline.
Ordered a shower track rail and paid a lot less than a similar national supplier Good product , everything there , good assembly instructions
20 MARCH 2015 Spoke with Paul Duffy the General Manager at SMR after my review. We resolved the return of the rad within a few minutes, their courier dropped off the new rad the next morning and took the other one back and I paid for the return (which I was happy to do). All sorted. The new radiator goes on the wall next week and I'm sure it will be fine. Happy we resolved the matter quickly and in an amicable manner. I'll be giving SMR another go Andrew I ordered a rad and when it came it looked too small and I rang to order a larger one and pay the difference. I thought the new rad would be delivered and the other one taken back and I would pay the extra return charge, which I was happy to do. But I was told I had to organise my own courier firm with a limited time scale. Also I would have to pay in full for the new rad and not just the difference. I thought I would try SMR Bathrooms because we renovate alot of houses. I won't be using them again Very disappointed with your policy. Andrew Rapinet
Bought the ceiling to ceiling shower curtain rail, which was of the quality described. Good instructions and fittings. I had to email to check on delivery (hence 4 not 5 stars) but it then arrived as promised.
I order shower rail by phone and received a call from Steve the next day saying part was ready to be delivered.Received next day in perfect condition . based on this service would defiantly use again .This was the only suppler I found to sell a 2 meter long curved shower rail .
Very happy with the service, prompt and efficient
Great customer service, texts to advise when goods are to be despatched/delivered and follow up calls to ensure you are happy. This, coupled with great competitive pricing means i would definitely recommend SMR and use them again myself. All this over the Christmas period when things could get delayed, but thankfully didn't.
I found the site easy to use, with a good choice of radiators. Ordering was simple and straight-forward. The radiator arrived a few days later and was left with a neighbour. Well packaged and in good order. It will be a while before I fit it into my system, but do not anticipate any problems.
Very good service
Great quality material, there's so many cheap and shoddy materials on the market we wanted something that looked great. Although we're not quite ready to fit, all items listed were supplied, and delivery on date requested. Will look lovely when we're finished.
Paul Ahrens
Jul 02,2015Great product and delivered really quickly, highly recommended.