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RAM Tracking

Hosted by David Simmons

4.5 (774 Reviews)

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RAM Tracking was established in 2004 by industry experts, it was built on the principles of customer support and technical innovation. With hundreds of thousands of GPS vehicle tracking units on the road for 35,000+ businesses, we’re one of the market leaders in the industry. Designed to be easy-to-use our point of difference lies in the best-in-class local customer support backed up by a multi sim tracker with full coverage across Europe. Customers save on average £300 per vehicle per month by analysing reports that highlight ways to save alongside the peace of mind that vehicles are always being monitored.

Dash cams are becoming increasingly more essential as commercial vehicles are often a target for crash-for-cash criminals as well as the deterrent a dashcam creates for would be thieves. Some insurance companies offer premium discounts too if installed which can often subsidise the cams cost. Buy these along side the tracking to take advantage of bundled discounts.

Last but certainly not least we offer further ways to streamline your productivity and increase profits by offering our job management software. Instantly upload the days tasks, be kept up-to-date on work to potentially re-assign jobs if one becomes a bigger fix or know where workers are to assign to the nearest next job with ease.

Give us a call for a no obligation quick demonstration of what you are interested in and see how you can start saving money.

Reviews 774

4.5

Out of 5.0

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Justine Vasey
Oct 29,2024

pleasant lady on phone she was helpful and got the job sorted quickly

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Roger
Oct 28,2024

Unreasonable terms and contitions . 90 day cancellation period, if missed, you are rolled over, and locked in for another 12 months. 90 day cancellation is a long time, but insisting for 12 months if 90 days takes you pass the contract end date , is unfair trading.

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wendy tennant
Oct 28,2024

Honey was amazingly helpful. Everything sorted with one phone call no problem at all.

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Nick McCormick
Oct 28,2024

The advisor a spoke to resolved my issue in a couple of minutes.

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Aileen Harvey
Oct 25,2024

Always excellent service. Very quick to sort problems out, very quick response highly recommended.

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Mr O'Connor
Oct 25,2024

phonecall was answered quickly and problem was sorted out easily

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Amanda
Oct 25,2024

Nicole has been extremely helpful whilst we navigate the new system.

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ROB | ATEX Premier Cleaning
Oct 24,2024

I recently had the pleasure of working with Honey Knights from RAM Tracking, and I must say, the experience was exceptional. Honey provided outstanding customer service, demonstrating a high level of professionalism and dedication. From the moment we started our interaction, Honey was incredibly helpful, addressing all my concerns with patience and clarity. Their deep knowledge of the product and ability to explain complex details in an understandable way made the entire process smooth and stress-free. Honey’s commitment to ensuring customer satisfaction is truly commendable. They went above and beyond to assist me, making sure all my needs were met promptly and efficiently. It’s rare to find such a high level of service, and I am genuinely grateful for Honey’s support. I highly recommend Honey Knights and RAM Tracking to anyone in need of reliable and top-notch customer service. Thank you, Honey, for your exceptional assistance!

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Joanne Derbyshire
Oct 24,2024

Took the time to give very clear information and step by step instructions explained. Extra helpful information was given to me for help with setting up alerts etc from own insights/experiences. Allowed me to ask questions and explained them thoroughly for me. Just have to see if i can put it into practice! but i know help is available is needed!! Thank you.

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Ryan Concannon
Oct 24,2024

Don’t use RAM if you want an efficient and reliable service. Ram the rip off tracking supplier have been the worst financial decision we as a company made. On initial sign up they seem friendly but can’t take no for an answer. After being bombarded weekly with phone calls we decided that tracking would help our business. How wrong was we. I phoned Ram when one of our lease vehicles was due to go back and they instructed me to leave the tracker in the vehicle. Yet again, just another sales tactic. When I attempted to book another tracker to be fit, I was hit with all sorts of charges which I clearly stated I would like to avoid when ringing about the vehicle removal. As they continued to charge me monthly for the vehicle that went back, they also hit me with cancellation fees, new tracker fees. When I argued, they decided to cancel the whole account and issue a debt collection company trying to recover the full balance of the whole account not receiving the service. A bill over £1100 which I’ve argued has now been halved as a “goodwill gesture” all for a service I never wanted cancelled and just wanted the new vehicle tracked as promised by the team. Useless waste of time and money, make rules up as they go and staff full of lies.

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Anthony Allatt
Oct 23,2024

very informative, easy to understand and helpful.

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Craig
Oct 23,2024

Brilliant, Quick, Helpful and polite. what more could you want!

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Stuart Mason
Oct 22,2024

Very informative and explained really well.

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Helen Hill
Oct 22,2024

Customer support are always friendly and professional, no question is made to feel too silly. both my queries were resolved and I am glad we chose to work with RAM Tracking.

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Gary Hudson
Oct 22,2024

Problem was rectified in 5 minutes. New tracker on it's way.

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Peter Eglitis
Oct 22,2024

Very good as usual lovely lady very polite and happy all you need

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Andrew Lawson
Oct 22,2024

Query dealt with very professionally by Callum

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Zoe Webb
Oct 22,2024

Always very helpful and polite! thank you as always Callum!

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Derek Tomlinson
Oct 22,2024

Excellent service and great communication. Very pleased customer!

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David
Oct 22,2024

Would give zero star if possible….Auto-renews our contracts on work vans without us fully understanding and are now claiming we owe them 3 years of payments on every tracker at a cost of nearly £8000…yes £8000 and that’s to hand trackers back and no further use. We wanted to add x 1 tracker and they renewed all the others into a combination contract (this was apparently to help us) Utter lie. The equipment jumps in and out of signal and a main reason we didn’t want to renew. This company should face criminal charges. We feel we have been misled and conned by this company. There response has been abysmal… We will be posting every day on various platforms to warn against using this company and save anyone the drama we are going through. Avoid at all costs.

03333 230 233 [email protected]

First Floor, Nelson House, George Mann Road, LS10 1DJ, Leeds, GB

http://www.ramtracking.com

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