Recare
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We have a brand new showrooms, workshop and offices based in Long Hanborough Oxfordshire.
Reviews 36
David
Dec 17,2024The product took far too long to arrive. I only ordered a cushion cover but it took 2 months to get to me.
Jane
Dec 16,2024Great service, thank you
Holly Marshall
Dec 02,2024Andrew was amazing when he came out, no question was too silly and he was so knowledgeable and happy to explain what he was recommending and why it would/could be better. He helped me go over my options and we came up with my chair specs together. Once the office had my order (and I remembered to add a belt!) and my deposit, off the order went to the manufacturer. Who managed to fluff up twice. First they sent the wrong chair, then the right chair with no back. Disappointed didn't cover it, but after Anna passed me on to Karen, she assured me she was chasing them and we were going to get it sorted, and Karen definitely got it sorted. It was a few months late, not due to Recare, but my chair arrived (thank you Andrew!) and it's perfect. I'm super happy with my chair, I couldn't have done it without Andrews knowledge and Karen chasing the manufacturer for me. Definitely worth the wait, even if I was beyond frustrated at points. Thank you so much guys.
Dianne Feakins
Oct 22,2024Excellent service everyone always very kind quick and efficient
Custowoodmer
Oct 16,2024Excellent service and quality thank you 100% satisfied customer!
Emily Ancill
Dec 31,2023I ordered over 2 weeks ago and haven't recieved my sons rain cover, I will be contacting them in the new year. Hoping to recieve it soon as it was over £700
Mr Zsombor Kerekgyarto
Oct 05,2023I've paid 650 for a wheelchair rain cover 2 weeks ago, still didn't receive it.
Alan Whitley
Aug 14,2023Very helpful and gave good advice to. Select the best scooter for me
Sharon
Aug 05,2023Ordered ramp that said “in stock” so expected it by return. Still waiting nearly 2 weeks later so cancelled the order. Also no updates from this company, had to chase things up myself.
robert woodhall
Dec 29,2022How can you rate something that you have purchased and been told by Klarna the order as been done & will take payment soon ? no payment been taken, no reply to mail that i sent you and you can send mail asking for a response to how well you have done ? i think you are joking
Laura P
Dec 13,2022I had a great experience with Recare when purchasing my wheelchair and accessories. James gave honest advice about the wheelchairs I was interested in, helped me decide which was best for me and made ordering it simple. I was incredibly excited to get the phone call saying it had arrived in record time thanks to James going above and beyond to get it made quickly. On collection everything was explained to me and little adjustments made to make sure it was just right. I was reminded I can return if adjustments are needed in the future and will happily return to Recare for future purchases.
Arthur Young
Dec 12,2022Great Experience.
David Ross
Sep 11,2022I’m yet to receive my order or have any update on when it will be delivered. Just an email to confirm my order with an invoice.
Richard Church
Jun 13,2022ordered a new wheelchair cushion which arrived as promised
Tara Stewart
Jun 18,2021Recare were fantastic - efficient, friendly, knowledgeable, patient and very helpful. I dealt with James who was fab. They didn't have the original size cushion I wanted in stock so we tried another which turned out to be too long. I was able to send it straight back and James hunted down a correct size from demo stock for me and had it delivered within 24hrs. A pleasure to deal with and would wholeheartedly recommend.
Gail Newton
Apr 15,2021Have been super helpful both on the phone and in person to get my klaxon hand bike back to fully working. So so grateful. Thank you 😃
A Weller
Feb 15,2021Having had the need to rely on this type of retailer for many years, it was a relief when we discovered Recare. We have found them to be fantastic. They arrive when they say they will arrive and they do exactly what they say they will do. Knowing we could rely on Recare over the last year has been a weight lifted from our shoulders.
Dean
Jan 10,2021This Company went out of there way to help me. I purchased a wheelchair chair from a different company but due the current pandemic they went bust, This left me with no support with repairs and other things :( I got in touch with Recare started talking to James he listened to my situation and he went above and beyond to support me and my repairs. I highly recommend this company if you are after any help with mobility aids amazing company. Very friendly staff and very reassuring. Thank you James and Recare
Rachel Shill
Jan 07,2021Amazing Company. James has been incredibly helpful arranging delivery of wheelchair parts after original company went into administration, Recare took over Distribution for my wheelchair, and having had to wait a while due to covid-19 and shipping issues have been nothing other than amazing, great communication and really looked after me as a customer!!
13 Lodge Road, OX29 8LJ, Long Hanborough, GB
https://www.recare.co.uk/
Tracy Bradbury
Jan 04,2025Excellent customer service, I highly recommend this company.