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Reflex Vehicle Hire

Hosted by David Simmons

4.5 (43 Reviews)

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Reflex Vehicle Hire is a nationwide flexible rental provider of cars and vans. It supplies businesses throughout the UK, including many where vehicles are critical to supporting their operations, such as major utilities, logistics and the rail industry. In addition to vehicles, we provide innovative solutions to meet customer needs, ranging from racking and livery to our award-winning modular risk reduction service Drive with Reflex. This enables businesses to assess more clearly the risks facing their vehicles on the road, then take action to mitigate that risk. Our technology investments have helped companies to reduce incidents and costs, while also unlocking vehicle fleet efficiencies. We have invested in artificial intelligence which delivers real-world value, such as proactively guarding against in-cab distractions including the use of hand-held mobile phones. In addition to our Safety as Standard commitment, we are also supporting customers with the transition to electric vehicles to meet government deadlines for decarbonising transport. We have launched EV:IE, the Electric Vehicle Information Exchange, to provide advice and insight on which vehicles companies can immediately switch from fossil-fuels to zero emission alternatives. We also support long-term planning for transition. To support this change further, we offer the Reflex Renewable Drive service, a test drive solution that puts fleet decision-makers behind the wheel of an electric vehicle to increase their knowledge and enable them to guide change within their businesses. To find out more information, please contact the team on: [email protected]

Reviews 43

4.5

Out of 5.0

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Adam Smith
Jan 10,2023

It's not just the service, it's the people - brilliant, helpful and willing to go to that next level

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VehWiz
Dec 31,2022

🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

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Rich Payne
Nov 24,2022

Just had my van replaced due to my van clutch faulty. They resolved my problem within 24 hours and my new van was delivered to my house by 10am . Ellis who sorted things for me was fantastic and everything he said was correct . Brilliant accuracy with communication. A big thank you to Reflex Vehicle hire particularly Ellis and his team .

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Josh
Aug 17,2022

The reflex team are a pleasure to work with they always try to help as much as they can. Very customer oriented

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Scooterboy
Aug 08,2022

Reflex are able to explore additional options or solutions which is always appreciated, particularly in the current Vehicle rental market. Thanks for your support.

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Milan Crooks
Aug 08,2022

We have a fantastic relationship with Relflex and they offer a fantastic customer service to match.

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Heather Peters
Aug 05,2022

The team at Reflex are always friendly and helpful. Their customer service is second to none and they always aim to go above and beyond to meet our requests, no matter how large or last minute. Highly recommend!

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Mohammed Patel
Jul 27,2022

The Reflex team is fantastic to deal with. Good at communicating and meeting your needs. Would highly recommend them to anyone looking for both personal and Business hire. Always willing to go above and beyond to meet yours needs.

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Duncan Tyzzer
May 18,2022

Reflex are very passionate about what they offer to customers. A great team of people who are friendly, professional and easy to work with and extremely efficient. Highly recommend.

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Paul Sharp
May 17,2022

Ever since trading with Reflex for now over 6 months i find the staff really helpful and friendly. Great customer and focus to deliver excellent service. The only issue we find is due to the market and demands availability always seems challenging. Damages are dealt with fairly and professionally which is a credit to the Reflex team compared to some of their competitors.

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Michael CVA LTD
May 17,2022

Reflex offer a great service, good reliable vans with plenty of scope to add accessories and livery before getting the vehicle. The installed dashcam and tracking systems also help us to keep track of our vehicles, and in the event of an accident have video footage that has already helped us with insurance claims in the past.

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Ben Carlton
May 13,2022

Really great service and they always make you feel like you are the most important customer in the world. Nothing is too much trouble and they always pull out all the stops to deliver. Always my first choice for vehicle supply.

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CSM Fleet and Plant Manager
May 09,2022

We have used Reflex for our business van hire for about four years now, in that time we have only known them to be a professional, honest and approachable. Their approach to 'off hire' damage is refreshing and one that could be looked at by others, they are happy to have an open discussion and find a solution that suits both parties. In the current economic climate it is not just about fleecing the customer with inflated charges but knowing that if they are fair with their costs they will retain the client. All I can say is keep it up and well done!

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Paul Dickens
May 07,2022

Reflex have been excellent throughout these last few extraordinary years and really tried there hardest to keep our business flowing. Although supply through the hire and automotive industry is fraught with supply issues they have always sorted it. Paul Dickens - P & T Manager

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Mick Kiely
May 06,2022

Been a customer of Reflex for numerous years in my role as a Fleet Manager with different companies, I highly recommend the service provided by Reflex. There are not too many companies that supply the customer service Reflex provide. Reflex deliver what they promise

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We Care UK
Mar 10,2022

The team at Reflex Vehicle Hire have gone above and beyond to ensure that our charitable organisation had the right vehicle to support communities across Leicestershire, Warwickshire, and the West Midlands. The van Reflex Vehicle Hire kindly provided has had a positive impact on the support we provide, it has enabled us to deliver 300-400 emergency food parcels a week during the pandemic. We would not have been able to meet the demand we have faced without the support of Reflex Vehicle Hire and we are immensely grateful for their help.

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John McDonough
Mar 07,2022

Good company, quick and helpful responses and reliable.

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Sharran Chapman
Mar 04,2022

Friendly hire company that are always extremely helpful to assist.

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JC
Mar 04,2022

Reflex vehicle hire have consistently offered our company an amazing professional service in such a challenging few years. With the logistics and supply chain shortfalls over 2020 and 2021, the availability and quality of vans has consistently hit the mark. We have more than trebled our fleet numbers over these last few years.

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Stuart Wiseman
Mar 03,2022

Numerous times Reflex has come up with the goods to meet our fleet needs. They supply the best vehicles already fitted with full telematics and cameras. Customer Service is excellent and very responsive. Reflex always go the extra mile to meet your requirements. I have never had cause to feel let down and when I have a problem they address it straight away

0330 460 9913 [email protected]

22 Belton Road West, LE11 5TR, Loughborough, GB

http://reflexvehiclehire.com

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