Attention to detail, returning phone calls, Packaging
I have another beautiful work of art to join my modest collection of Miro. This is my fourth purchase from Ro Gallery and each time the goods arrive on time and in perfect condition. Who could ask for anything more.
Effective communication, professionally handling of the art works.
Immediate receipt of product, excellent communication and product perfectly wrapped for shipment.
Staff was responsive and very easy to work with. Looking forward to receiving my art 😊
The item sent was a bit surprising in that it was not the 'poster' I expected, but the poster was bonded to a thick foam backing (not great for the frame I had ready) and it has big black sharpie marking on the back noting the place I assume it came from (some fundraiser?) Also, the poster had a visual small white nick/tear in the middle/lower left side of it that was not visual on the website, or in the description. Otherwise I was sent the poster I ordered and the care and packaging was beautiful.
EXCELLENT AND SPEEDY CUSTOMER SERVICE.
This was our first purchase from RoGallery. It arrived today on schedule and was securely packaged and exceeded our expectations. We are very happy with our choice. Communications from the gallery have been excellent from purchase to delivery. Thank you for making this experience “uneventful.” We certainly recommend your establishment.
Prompt and professional responses to all communications. Very fast shipping and secure packaging. Only issue was with the failure to apply the first purchase discount due to the fact that the purchase price was negotiated. The discount offer did not indicate such. All in all, a very good purchasing experience and a wonderful piece of art has a new home.
Ordered a lithograph by Will Barnett. Great quality. It shipped immediately to Germany and got it within a week. The process was perfectly easy, quick and transparent.
RoGallery had the unique, exceptional piece of artwork I wanted. Ordering could not have been easier, and from the moment my purchase was confirmed I was kept informed via email of status. Received immaculately packaged just two days later. Will definitely make RoGallery my first stop in future.
My artwork came quickly, securely packaged and was a great value. The framing was excellently done, and I'm so glad I didn't try to do the framing on my own. It saved me a hassle and was a good price. Thanks!
Trustful, personal and good quality. Always again
pros: good artwork. exactly what i wanted. price is fair. con: so-so customer service. misinformation on website.
Great service! Talked through my questions, delivery was fast, product was in great shape as well!
Smooth experience. Very professional
Beautiful artwork, framed very nicely and delivered promptly and in exquisite condition
Terrific! Everything was expeditious and friendly and helpful with high quality!
I received excellent recommendations, care and service!
David Robinson
Sep 02,2024Outstanding customer service and support