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Reviews 950
Malcolm Yaldron
Nov 07,2022Was quite happy with the installation and took out extended warranty however when trying to chase for warranty certificate, all numbers are 'not obtainable'. My doors were installed on time and to a good standard and are working but may well have an issue if something goes wrong.
Debbie Monteith
Nov 06,2022Third time of reporting serious faults with a garage door just over a year old, I paid extra £125 for 9 years warranty. As other customers have said emails bounce back , no sign of Rosie, no phone number . Appalling treatment !!!! I’m involving my solicitor and police this week. Do not use this company !!!
Rick Hedges
Nov 03,2022This company have been known by many names in the past such as Essati, Serguro, Vacelli, RDC, with a warranty company BDRW. They have previously been on watchdog for ripping people off by taking customers money and then changing the company name.
Richard Head
Nov 02,2022They're back, this time as Sentry Rolling Doors. Avoid like the plague, criminal scammers, Anthony William Pybus. CCJ issued against Rolling Door Concepts. AVOID
Thomas
Nov 02,2022I have paid 699 for fitting a garage door. They have given a date as 27th October. Called them on 26th October to make sure that they are coming, but the phone line not working. I have also got the sales girl's to name as Rosie, again mobile not working, finance department not working. All emails bounce back.
Caroline
Oct 29,2022As many others report, this company took my £700 and didn't supply or fit the garage door as promised. DO NOT USE!
M King
Oct 28,2022Paid £529 on 10th Aug for a roller door. Promised installation on 29th Sep. Installers arrived, ripped out my existing doors, then decided the lintel on the garage was rotten and said they couldn't install the new door. They did what they could to put my existing door back on, covering the gaps with CARDBOARD and drove away. I've never seen the garage door I've paid for and I've heard nothing from the company or fitter since. Three builders told me the lintel is fine and I had another company fir a door as an emergency 4 days later. I've left numerous messages, no one ever answers or calls me back and the email address just keeps bouncing back. And now I see they have changed their name !!! AVOID at all costs. Now seeking a claim through my bank.
D.Beaven
Oct 28,2022I paid £729 in August for a door installation today. No one has come, their phones unobtainable. Familiar story on here.
Helen Stevenson
Oct 27,2022This company’s website appears to be back on with a different trading name: Sentry rolling doors, claiming to be under new management. Still no contact or apologies for their disappearance and leaving everybody high and dry.
BEPPE S
Oct 27,2022Scam took deposit and I think company has gone under. I've contacted my bank for refund there looking into it
Craig glinos
Oct 27,2022Absolute scammers, paid £800 and given a fitting date. Tried to contact them with ref a no show and they have disappeared.looking on trust pilot I am not the only one.
norman nixon
Oct 27,2022Why is this company allowed to carry on advertising I have been conned out of £2000 by these robbing thieves its about time the police were involved there are many people that know the director's name and their premises in Essex how many people like me have been robbed? I have given1star because I can not give Zero if you do not want to lose your hard-earned cash steer clear of this bunch of crooks.
Caroline Britton
Oct 27,2022What can I say absolute liars !! Was meant to fit our garage door paid £619 and surprise surprise havnt turned up , can not contact them goes straight to answer machine. And like others have said on here they lied saying fitter had a baby and fitting will be delayed two weeks. I’ve contacted fraud squad and hopefully will get money back through credit card . Such low life people and company please stay clear !!!!!!!!!!
Alex
Oct 27,2022Scamming company, took £700 off me for a door on August 9th for a fit date of 12th October. Phoned 10th saying the fitter was on Paternity leave and re booked me for 26th. Never showed up all phone line’s disconnected.
Claire PAGE
Oct 27,2022Please please do not buy a door off these crooks!!! Taken my money and now done a runner!!! Thankfully paid by card and the bank have given me my money back. AVOID!!
benjamin allen
Oct 27,2022Do u not use this company they fit a few doors now and then they take a load of deposits then change ownerships and take everyone's money.then set up again. I have reported them to action fraud and I'm trying to get money back whatever u do if you are still stupid enough to buy a door from them after reading this use a credit card.please avoid .check out Facebook group for all people that have been scammed
MR DILNOT
Oct 27,2022Please don’t pay this company any money….. this company was paid £700 to fit a garage door with a laser with the promise of warranty. I eventually got a garage door but after I paid said we have no laser to fit today we will come back. They never came back and now I cannot get hold of any one. I have no warranty either so if the door breaks. I have four kids so with out the laser it is bound to break.
David Osborne
Oct 27,2022A complete cowboy company who over charge for cheap and poorly fitted doors that at best last a year, they have stopped all communication emails bounce back and the phone number no longer works!! This disgusting company has ripped off so many people stay well away
Scott Pearson
Oct 27,2022Scam company Was supposed to come back to fix a 3 month old faulty door now emails bounce back and phone number disconnected!
RDC Headquaters, Unit 3 Knightgroup Estate , CO5 9BU , Kelvedon, GB
http://rdcuk.com
SHARON
Nov 08,2022I paid £400 deposit in August to have 2 garage doors fitted. The fitting date was set gor 11.11.22..As I hadn't heard anything from them presuming all was set for that date I thought I would contact them just to make sure it was still set for that date.. The phone number to Rosie is now dead.... the company phone number doesn't work . I sent an email which has been blocked & returned.. The evil scamming parasites have ripped me off and after reading many reviews on here a lot more than just me. If anyone knows the whereabouts of the owners I would like to know as I would like to pay him a visit & get my money back..Do not deal with this company.