Mark and his team are first rate. Running with the Bulls with these guys is like taking a test when you already have all the answers. Even as a rookie runner I felt very prepared by using the resources this group provides.
Great experience. We decided to go on this adventure on a weeks notice and Pam and Mark made it happen with ease. I changed a few excursions and added a person and they again made the adjustments with ease and like it was no trouble at all. The gave great advice and made it a memorable experience. I highly recommend.
Simply outstanding. Exceed what were very high expectations. Worth the extra money we paid in order to have the best experience. As I highlight below, there were a number of specific things your company did that made this go from a "once in a lifetime experience" to an experience I cannot wait to bring friends to and repeat. I want to say thank you for the incredible work you and your team did for us this week. We just returned from four days in Pamplona and had a wonderful experience, due in no small part to the product and service that your company provided. Your balconies and tours were worth every penny. The amount of information we learned from you was invaluable before we arrived and between that data and the knowledge we gained on the walking tour from Dennis (Go Army, beat navy), we were well prepared for our run. Almost everyone completes the run without injury, but I think many people get little out of it except to watch a bull run by. With your information, we knew more about how to run, where to start, plusses and minuses of different locations, cautions on the sweeper bulls that trail behind, and countless other tips. The next morning when I saw myself in the local newspaper I thought that I never would have been in the right place, running in the right manner, and enjoying myself that much, without the help from your service. We rented a balcony for the first day's opening ceremony "Chupinazo" events and it was so worth it! The view of the square and the festivities was unforgettable. My friends who have seen my social media postings cannot believe the scene and the amount of joy and craziness in that tiny square. And we eventually snuck down and joined the insanity. It was priceless. But our greatest appreciation goes to the young lady you had working the door at Estafada 2-1 on 08 and 09 July. We accidentally booked our balcony backwards (2 seats on one day and 1 seat on the other day) and ended up with an extra seat when I was running and short a seat when I was not running. Your team, and especially the woman running the location at 2-1, was perfect! She figured out a solution and got us into a position where we had the most awesome viewing of the curve! What a lifesaver. Please thank her for her professionalism. Also, your use of the Trip Plans app was great. That was so smart and made it so easy to link up where we needed to be and have all the information at our fingertips. Your service was a bit more expensive but we are really glad we paid the extra dollars for a top class experience with excellent professionals. We are happy to provide a testimonial for website and hope we can bring some friends back with us in the future. Raphael Hart ('93, C-2, Dennis, thanks for your service in your prior work and the work you do now with veterans)
If you are considering going to watch or run with the bulls I would highly recommend booking with “Running of the Bulls”. I am someone who doesn’t get out much, I was a little concerned about being in a foreign country without knowing how to speak Spanish. Mark and his crew made me feel completely at ease every moment. The app made it impossible to get lost. The people of Pamplona are extremely friendly even with the language barrier, people were helpful. I usually spoke someone who spoke some English everywhere I went. I live near New Orleans in Louisiana and have experienced Mardi Gras. The atmosphere at the festival makes Mardi Gras look like a church picnic, except there were no fights the entire time I was there even with hundreds of thousands of people. Mark and his associates made all the difference.
Without question, thanks to all the pertinent and accurate information on the website, as well as the great helpdesk on site at the hotel in Pampalona our trip from the USA was a great and successful experience. Thank you for making the experience much better
We have just booked our 2019 trip to Pamplona. Mark and Linda were absolutely the best. No question went unanswered and no concern was unheard. I realize there is no guarantee of a good time but I can say that they have done all they can do to help facilitate it. We will make the trip as memorable as we can but I feel Mark and the team are the ones that will give us all the tools to have a GREAT trip! Thank you to you all. Chris
My travel & tour agency is demanding and puts quality over quantity partnering only with the elite experience providers of Europe. The reason is our high-end American customers want & deserve handcrafted once-in-a-lifetime customized adventures with all many moving parts coordinated seamlessly. Mark and his team made a very complex job of organizing things in Pamplona for the memorable San Fermines festival bull run look easy! Excellent results and very caring people. If you are a traveler who wants enjoy the moments contact Mark & the Festival Pros team. ¡¡¡Olé olé!!! Thanks, Dan O´Beirne - founder - Magical Spain & Portugal Private Travel & Tours.
Truly a memorable experience. Mark an his team have a top rate operation that we will be recommending to friends. Everything was taken care of for the trip with a truly personal touch. 5/5, would do this trip again.
We went into our trip not knowing as much as we probably should have, but all the individuals associated with the company we had interactions with - either during booking or actually at the festival - went out of their way to help answer our questions, made sure we were setup with everything we needed, and even checked in with us via texts, emails, and/or phone calls prior to activities we had signed up for to confirm that we knew where to be and when. Overall, we couldn’t have asked for a better experience in terms of all things handled by Mark and the other staff members. We thought our trip was going to be a “once in a lifetime” opportunity, although even before we had landed back in the states we were discussing details for making a return trip in a couple years, but with the expectation of including more people and extending our stay by at least a couple of days; so that in itself is probably the best indication of how satisfied we were with their services!
Running of the Bulls. Train transport, balcony viewing, event gear and webinars were great. Based on webinar, we thought finding a place to eat would be difficult. IT wasn't. Reserved both a lunch and a dinner. No idea these would be 3 hour events. Got the earliest lunch time (1:30 pm) but not done til almost f pm. And missed the tour of the running of the bulls course.
What can I say but this is a first rate company. My son and I attended running of the bulls and could not have navigated this trip without the help of Festival Pros. Kellie and Mark were amazing host. I highly recommend Festival Pros.
Really great experience, you guys covered the bases and made it all work!
We had a fantastic time.
This was my first time using Festival Pros. They always went above and beyond! Mark was so accommodating and helpful. Anytime I had questions or concerns, he was quick to reply or answer, give feedback and many wonderful suggestions. My clients were extremely happy with their "bucket list trip". I would highly recommend Festival Pros for anyone looking for that perfect "once in a lifetime trip". Thank you for making this trip perfect for my VIP clients!
If you want to do Pamplona, this is the company. Mark, Lynnette and their whole staff took care of our every need, explained everything to us and made sure we felt like we were part of the San Fermin Festival. I could not have been happier with everything they did for us, and enthusiastically recommend them for anyone wanting the great experience of the running fore bulls in Pamplona.
As professional travel writers, we get to see a lot of tour operators and we have to say that our trip with Festival Pros has been one of our best experiences. When traveling abroad, all you really want is to have confidence that what was promised will be delivered. Festival Pros far exceeded our expectations on their San Fermin, Running Of The Bulls package. We will seriously consider repeating this trip with friends just because it was such a positive experience.
If you want a truly amazing San Fermin experience, there’s no better choice! I’m a travel agent and I trusted in Mark and his crew for my group of 12. We all had the trip of a life time and there’s absolutely no other company out there that runs a smoother operation!
excellent experience with Mark everything was perfect!!!
Mark and his team were excellent. Any minor issues were quickly resolved. I would highly recommend this company.
frank
Aug 07,2019Balcony rental for 4 on Estafeta on July 12, 2019, the rental was as promised, We were met @ approx 6:45 am and taken to the apt at 7 am. The host had a light breakfast prepared. Myself and the family enjoyed the experience