Saltwaterfish.com
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Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Reviews 880
Hector Leon
Mar 08,2022Recieved excellent customer service from Tristan, Mary and Chrissy! I was having a problem placing an order on lone while I was on vacation out of the country. Most likely it was my credit card company because of suspected fraud since but the customer service team took care of everything and helped me place the order quickly!
Gregory
Mar 08,2022Live customer service-an indispensable part of the customer service experience
NEIA Thomas
Mar 06,2022All the staff is knowledgeable about the fishes. They give great customer service and help you when ever you need them. They guarantee their fishes with their 15 day guarantee. I’ve been shopping with them for over 3 years all my fishes are healthy and growing. I only shop with saltwater fish for my family (fishes) : ). I love the staff there
customer
Mar 05,2022good selection of fish but prices are on the high side
Catherine
Mar 05,2022Easy online ordering and a great selection of products, only thing is sometimes waiting list but I totally understand fast selling and good pricing.
MELISSA
Mar 05,2022ONE STARFISH ARRIVED DEAD. MY ANEMONE, OTHER STARFISH, AND FISH ALL DIED WITHIN 48 HOURS. PUT THEM IN AN ESTABLISHED TANK, WITH PERFECTLY HEALTHY OTHER FISH. ALL MY ORIGINAL FISH ARE ALIVE WEEKS LATER, BUT THE ONES FROM THIS COMPANY DIED. THEY WERE APPARENTLY FLOWN FROM FLORIDA, TO CALIFORNIA, AND BACK TO ME IN TENNESEE. I SUSPECT THIS WOULD HAVE TRAUMATIZED THEM GREATLY. IT SURE WASN'T MY FAULT.
Trey
Mar 05,2022Always great packaging and great updates haven’t been dissatisfied with them yet!
Starr Guffey
Mar 04,2022wonderful help with my questions about big Angels. And what they need in tank size, and diet.
Taylor
Mar 04,2022Was flexible with overnight shipping, all fish came alive. Very good experience.
ken
Mar 04,2022Easy to use web site. Wish they had more in stock but it changes all the time. Always been satisfied with the process.
Brad W
Mar 04,2022Always an amazing experience. They are super helpful and the quality of all their live stock is top notch. The live guarantee is unbeatable. I have shopped here for years and will continue to for all my tanks
Mike M - NJ
Mar 03,2022Very friendly service. Quick responses via chat. My fish and inverts all arrived on time. Unfortunately I had one fish arrive DOA, but Saltwaterfish seamlessly credited me back within a few hours of submitting the claim. I will be ordering from them again in the future.
some guy
Mar 02,2022I am new to the hobby and tried saltwaterfish.com for the 1st time. I ordered 4 items. A Derasa Clam, Flame Scallop, Royal Gramma, and a Sand Sifting Starfish. The Flame Scallop, Royal Gramma, and a Sand Sifting Starfish all arrived beautiful happy and healthy. Unfortunately the Derasa Clam did not survive the trip but Saltwaterfish.com has amazing customer service and they instantly responded to my guarantee request and sent me out a new one the next day free of any charges. Amazing customer service.
Chris
Mar 01,2022Great products and service!
reefer_seven
Mar 01,2022I'm giving 3 stars as some of the fishes/invertebrates that I've purchased have either been dead on arrival or died a few days later. It's about a 50% survival rate so far. I've noticed the same trend on the fishes that are not DOA. They tend not to eat anything i give them, and I try all types of food (live, frozen pellets, nori, masstick). After a few days of not eating they eventually die. Because of the 14 day stay alive guarantee, I've had no issues getting my credit back which I've been using, and will continue to use until all the fish that I order from SWF stay alive! The customer support has been excellent so far!
customer
Feb 26,2022Prices is reasonable and the service is appreciative
Emily
Feb 26,2022I ordered my first fish ever from here and I plan to order my last as well. All of my fish are beautiful and healthy. I did have a six-line wrasse die during acclimatization and they refunded my money quickly and the process was easy. Really great experience for a nervous newbie!!!
Ken
Feb 25,2022I have been a customer for years and am very happy with my purchase every time. Most of the sea creatures arrived healthy and their condition was better than most of the LFS I visited. Even there were unfortunate issues their customer support was able to help and address them quickly. Saltwaterfish is my primary go-to online vendor for my reef tanks.
customer
Feb 25,2022Two issues. The box showed up on time - but had only 2 small heat paks in it and the water was in the low 60s. I had to run hot water in the sink and soak the fish - which were barely moving. Then I noticed the horse shoe crab had a large part of the side missing. If you are paying $59 for a crab - then you would expect the person boxing it would check for obvious damage. I emailed them and will see what their response is.... Rick
1551 US Hwy 1, #650891, 32960, Vero Beach,
https://www.saltwaterfish.com
tucbud
Mar 09,2022Items purchased arrived in good condition and alive..would use this company again.