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SAM PATIENT SERVICES; has a talented, creative and passionate team for many years in the health sector.
SAM PATIENT SERVICES; Turkey is located in the most professional and experienced physicians working in an organized manner with patients who prefer Turkey for medical tourism from abroad, the best treatment is a medical tourism agency that provides the application of the most advanced medical centers.
Vision -To contribute to Turkey's health tourism destination and to trust agents have gained the whole world, -To be the leading organization in the fulfillment of human health, -How to prove that in the future in terms of health and to introduce Turkey to the world Turkish hospitality to the world. Mission -To provide the patient with rapid and reliable solutions of all activities after reaching us for the treatment of patients. -To provide our patients with the right to quality health care that all people need -To be preferred as the best hospital and the best country in terms of health -To cure patients' illnesses and to meet all their needs -To prepare a comfortable process in accordance with the laws of patients' rights during the treatment process. -Ensuring that patients return home without problems.
Reviews 150
Sarah
Nov 21,2024I am very happy with the package I received from SAM Patient Services. From my arrival at the airport there were friendly and informative people who guided me through the whole process. I was able to get any questions answered immediately both during the hospital visits and at other times via What's App so I always fe lt well supported. The hospital was excellent and staff made sure I was confidant every step of the way. I have now had both lenses replaced mand am pleased with the results. Afterwards SAM'S staff collected my medication for me and went through what to take when and for how long which was very helpful. I would definitely recommend them.
customer
Oct 23,2024Loved the fact we had a dental plan as soon as my x-ray was done Communication with clear thank you Doruk š Iām really happy with my bridge of 4 new teeth My dentist was amazing Dental treatment is always uncomfortable but the whole team worked to make my experience one I am forever grateful for š„°
Murat OZLU
Oct 12,2024I would like to thank sampatients who took care of everything from the moment I landed at the airport. I contacted them for a procedure of 6 implants and 16 crowns. The treatment applied to me was 4 implants, the remaining difference was returned to me. Everything was explained honestly and I would like to thank my consultant Doruk Bey who was with me at all times. It was a very fast and painless treatment with the smiling face and experience of my doctor. Thank you Sampatinet Services
Geoffrey Gent
Oct 12,2024I travelled to Izmir Turkey with SAM patient services for lens replacement surgery, 1 tooth implant and teeth whitening. After extensive research in England, Prague and Turkey I feel I made the best choice. From first contact with Deniz at Sam Patients all of my questions were answered fast and professionally. We were picked up from airport taken to 5* hotel where we were met later that day by Deniz and Doruk and taken for eye tests and consultation with eye surgeon Dr Murat. I had booked to have trifocal lenses,however, after initial tests Dr Murat advised me this would not be advisable as my eyes were badly damaged from Lasek and Lasik treatment I had previously in the UK. After a number of test to ensure all measurements were exact Dr Murat offered a different treatment using different lenses in each eye in order to get the best possible result. I expected to pay more for the surgery but was given a refund same day as told cost was lower. Deniz and Doruk were with us all along providing translation and guidance where needed although Dr Murat spoke extremely good English. I cannot praise Dr Murats work and care highly enough! He thoroughly explained all options and outcomes spending extra time to ensure I was happy with everything. My eye surgery was painless and my sight within a few hours of each surgery was way better than I could ever have expected. I was given all drops (3 types) with a fully typed up in English instructions for next 6 weeks. I was given all medical reports and card for each lense used which is recognised around the world.I have no hesitation in recommending Sam Patient service. Customer care from start to finish was amazing and my treatments were first class.
James Reilly singer
Oct 10,2024Absolutely happy with my teeth . Worth the little pain in the end My interpretor doruk was pleasure to be with and help me thru all the percedures a gentleman . Thank you doruk
Aina O Brien
Sep 15,2024everything is horrible and not professional at all, they good to you in beginning so you can lose your attention and then they just take your money and do horrible work for hen thatās it, I did my teeth 18 months ago with them and since then I was go back 4 times there, itās like Iām living next door had to pay for tickets, flights etc.. Im from Edinburgh myself so now Itās m still have problems with my teeth, pain and few crowns is cracked but they said itās strong material so went with it which is zirconium crowns, and they did root canal clean which is wasnāt completely done and now i have big pain and all they say to me come to clinic for free consultation, now I donāt know what to do about all this and I hardly recommend do not choose sam patient service if you donāt want to end up like me basically now I was left alone with all this, itās disaster.
Wickedchick
Aug 22,2024I travelled to Izmir with Samās Patient Services after doing thorough homework on lots of clinics both in the UK, Turkey & Latvia. After speaking to former patients & friends who had also used Samās Patient Services I contacted them via Facebook & then WhatsApp which made it incredibly easy to communicate & get replies quickly. They were thorough in explaining everything & the process for when you arrive in Izmir. I chose a Gastric Sleeve & they explained who my Surgeon would be & the care I could expect to receive. They collect you from the airport & arrange all transfers between the hotel, hospital & airport, they were always on time which takes away a huge amount of worry. The process was very smooth & I canāt say how great my Surgeon Dr Bulgar & his nursing staff were. The nurses check on you regularly, I found every hour or more even through the night topping up antibiotics, pain relief, etc. The hospital was very clean, modern & well run. The whole process was very smooth & Samās Patient Services are with you at all parts of your appointments to translate & explain whatās happening next. We stayed at the 5* kaya Thermal Hotel, Izmir resort on arriving & after my operation for 3 nights. All was organised & included in the price quoted by Samās Patient Services with no hidden fees. If youāre thinking about booking with Samās Patient Services go ahead & do it!
Phill Lewis
Aug 21,2024After approaching other companies and researching i opted to use sams services. I came from derby uk for lense replacement and a fron tooth crown replacement. The service sams offer is first class. Everything is coordinated for you. You have a translator with you at all times who goes above and beyond his role as translator. The lense replacement was painless and the surgeon very good and friendly and honest. The tooth replacement was excellent value for money. There may be other companies offering a cheaper price but these guys gave you a price and that was that. No trying to upsell you. Great service.
John Gott
Aug 14,2024From being collected at the airport, everything was good, I chose a different hotel initially as I couldn't fly out on the days suggested, unfortunately the hotel didn't have any swimming pool or rest areas outside, I asked if there was any chance that I could be moved to the original hotel and they moved me without any problems. The first day of surgery, I had my eyes thoroughly tested on about 6 or 7 different machines by the professionals. I was then taken for a blood test and prepared for surgery, during surgery I felt a slight bit of discomfort but other than that, it was good. I had an eye patch to cover my eye, went back the next day to have the eye checked. The doctor was happy with the results & told me that it couldn't have gone any better, I was then prepped again for the second surgery, and the same procedure, I was given several lots of eye drops to be administered at different times of the day. I have just come back from my final check & had my eye covering removed. My eyesight is a little out of focus but that is to be expected, the doctor said that it should come back to normal after about one week. I'll repost when my eyesight has settled down, overall, everything was handled professionally and I wouldn't hesitate to recommend Sam Patient Services to anyone
Lewis Smith
Jun 25,2024I would like to thank Sam Patient Services for their assistance and guidance during my lasik eye surgery. They were very professional and very helpful throughout the whole process. I stayed in the beautiful 5-star Kaya Izmir Hotel for 2 nights. An amazing hotel with great facilities. All transfers between the airport, hotel, and appointments were provided. I would highly recommend Sam Patient Services to anyone considering eye treatment.
Mauro Esteves
Jun 14,2024My personal experience was really good. The service was 5 stars and they took really good care of me. The dentist is amazing and they are very professional. The transfers and all the ābackstageā work was amazing with really good communication and they always prompt to help. They always make you feel at home and my teeth look amazing!! I would recommend it to everyone. Iām Portuguese living in UK but I wouldnāt mind to travel every year to have my check ups done with them. Thank you very much for your service. 5 stars because thereās not 6 or 7 to give. šš
Robert Allen
Jun 13,2024Absolutely fantastic from start to finish I was given all the information I needed I was reassured all the way Sam patients have been superb
Mark Wood
Jun 07,2024Have recently undergone tri focal lens replacement with Sam Patient services in Izmir. I contacted them originaly last year and decided to go ahead earlier this year based on excellent reviews and also a very good package price. Messages and questions were answered quickly and thoroughly and arrangements confirmed and deposit paid. I also went with a friend of mine who decided to have it done at the same time. We were met at the airport by a driver and taken to a local hotel in a pleasant district of Izmir.The hotel was very nice. We were a little dissapointed at first that it didnt have a pool, but it became clear that after the op we could not get water in our eyes so it was inconsequential! The morning after we arrived we met Sam reps, all speaking perfect english, and one of them accompanied us and guided us through all the stages of teh treatment and with us at all times to answer any questions and translate when needed. We were taken to and from the hospital from the hotel. The morning after arrival we were met at 8.30 and told that we would have multiple tests that morning and one eye operated on later that day. The tests were thorough using teh latest equipment similar to that I have seen used in UK. Results were analysed and discussions held with the surgeon. After confirming there were no issues, eye drops were administered and we were then prepared for surgery. At no time left alone. Then as soon as the eye drops had had time to work, we were prepared for surgery. The operation itself took about 15 mins. A sedation was administered and solution put in the eye so that nothing could be felt. It did feel somewhat strange but there was very little pain. Once the surgery was complete, an eye patch was fitted, After being taken back to the hotel we were fit enough to go out and get something to eat (with the eye patch still on) . After removing the eye patch vision was very cloudy so continued to use glasses (with one lens removed). Several drops were prescribed and after a few hours there was a noticeable improvement in vision. The same process repeated the following day and a follow up visit to check all was well the day after. Vision is now 100% for both reading and distance. Occasionally blurry at the moment but have only been back a day. I am typing this without glasses! I wouldnt hesitate to recommend Sam Patient services and the hospitals and doctors that they use.
Mike McLoughlin
Jun 07,2024It was a great experience - the op notwithstanding, of course - in that the VIP treatment, the locale, the wonderful hospital and staff there were all outstanding. Tiny bugbears don't really count in the overall assessment, really. For example, I didn't really like to carry around the cash but that was fine in the end. - Mike
Mrs.Mathivanan
May 24,2024I recommend this company 100% I did lense placement and 9 crowns same time within 4 days. Eye doctor and dentist did an excellent job. The company organised very well by arranging 5* hotel, transportation to take appointments on times and interpreter. Pre and post op care was fantastic. Always someone with you for translation and reassurance. Also the person Duygu communicated with me via what up and gained my trust and she gave me brief information and arranged my procedure within few hours. Emre the young guy with smily face always come on time to pick me for my appointments and accompanying with me at clinic and translated all the informations which doctors given. It was a great experience with glass free.
Nick Chappin
May 23,2024Thanks Sam's patient services, great experience front start to finish. My vision has improved drastically after just one day. I would highly recommend them.
Ryan Ruthven
May 09,2024I visited Samās patient services to get my teeth fixed. I needed 5 implants and 23 crowns. The results are amazing and I canāt thank them enough for their support and kindness throughout this last few months. The dentist is nothing short of a miracle worker and an expert at her work. Thank you šš¼ The translators and the dental nurses are all really kind and very helpful. I am very nervous about the dentist and the team reassured me throughout. The hotel kaya thermal spa is beautiful and really relaxing. I would highly recommend SAMs to anyone wanting dental work done. Thank you all
Mrs Surindar Nagra
May 03,2024The whole experience was absolutely amazing. We got picked up from the airport in a fancy car and dropped off at the hotel. The following three days we were picked up and taken for our examinations and lens replacement procedure. On the first day we had one eye done. On the second day we had the other eye done. Third day was a final check to confirm all was okay. The procedure itself took 10 minutes for each eye. There was no pain and you could see as soon as the patch was taken off later in the day. We added an extra three days to explore Izmir and Ephases. All the staff including surgeon, interpreters and drivers were all very friendly and helpful.
Yasmin
May 01,2024I contacted SAM PS for implant treatment and Iām really happy with the result. From the moment I got picked up from the airport until the finish, it was flawless. Staff were very kind. The translator Emre was phenomenal. I am very grateful to every one of them.
Ataturk Street. No.398 Dalyan Gumruk Ishanı Floor:4 Office:424, 35010, İzmir, TR
http://sampatientservices.com
Peter Chapman
Dec 11,2024Great experience with sam patient services from the pick up at the airport to the translator that was with me everyday there was no waiting around the appointments all organised before we left each day big thank you to my translator she was great making me feel ok about the trips to the eye specialist i got the ok today that the surgery has gone excellent and happy to fly home tomorrow and to add the hotel is 5*