Alana. An excellent customer advisor . Knowledgeable, friendly, professional, and does what she says quickly. Why go elsewhere.
Rebekka was helpful and informative on the phone, making the process of booking very easy.
I have dealt with Scotland's Cruise Centre before and would not go past them. I have been lucky enough to be dealing with Joanna who is extremely articulate, polite and knowledgeable. She is good-humoured, very competent and her enthusiasm for her job leads her to her being unbelievably helpful in answering questions and making pertinent suggestions.
Very efficient at sorting out our chosen cruise as ever
Alana, she is so understanding of your needs when you book a holiday. She always gets back to you if you have any query no matter how small it is. She is an amazing representative of your company
Always a delight to deal with Scotland's cruise Centre. No matter who you speak to they are always up to speed with all holidays.
Harris was absolutely wonderful to deal with and I can't thank him enough for all his help. Nothing was any trouble to him and he couldn't have been any more polite and reliable.
Super quick and knowledgeable for us to book as cruise newbies. Little hints and tips and the best price. Stacey was brilliant and customer service was amazing. Thank you
Big 5-star review for both Sharon Bailey and Ray Watson at Scotland cruise centre, who both went above and beyond in delivering the perfect holiday package for us.
Kerri was extremely helpful and very patient with the various questions we had. More than delighted with the package Kerri offered us. Great price and exactly what we were looking for,
I contacted Scotlands Cruise centre last week.I dealt with Harris Brown . What a pleasant young man. He was very helpful, informative and professional. He provided me with three different quotes resulting in me booking a cruise on Cunard .He answered all my questions and was very prompt in replying to my email. An excellent service
Phone conversation was extremely pleasant & was carried out professionally
Kerri McNeil has done an outstanding job arranging a complicated itinerary. The Cruise King system of customer care is excellent and responsive.
You got it done without any hassle
Recently booked a cruise for November 2024 , sorted and booked over the telephone as still an IT dinosaur . What lovely staff talked all options through easy to understand and helpful , start to finish so easy . Thankyou
I spoke to Nadine on the phone and got the best service. She understood my needs, sent me quotes and details for cruises and dealt with my booking. Very friendly, knowledgeable and professional. Feel like I got a good price too.
Recently booked a cruise with Kerri McNeill at Scotlands Cruise Centre, very pleasant with a wide breadth of knowledge was able to answer all my questions and liaised with the cruise company to answer queries. Paper work was issued promptly by email and receipts issued for payments made. All in all a very easy experience. with the cruise company for additional
Very efficient and friendly service. Joanna was well informed and arranged the booking.
Debbie, my cruise advisor was very patient with me, pricing up lots of different options through multiple phone calls and emails. Confirming prices in writing to let me confer with my group.
Neil Mclean
May 07,2024Great service from Joanna tonight in booking our Fjords cruise. Good price and onboard credit. She was very friendly, knowledgeable and professional. Will definitely call her again when booking another cruise 🚢