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Reviews 456
Val Murphy
Mar 08,2025From my first enquiry I received excellent communication with all my questions answered promptly. Craig was an excellent representative for your company and this is my first interaction with Scotlands Cruise Centre. I felt informed and confident to make a booking which was very straightforward and no pushy sales whatsoever. Craig was very professional and demonstrated excellent customer service skills. Looking forward to our holiday now. Thank you.
LINDA DUNN
Mar 08,2025Advisor very knowledgeable and helpful
Loretta Scott
Mar 06,2025Debbie made it great! Have today just booked a 17 night holiday.. three music cities and a cruise… had lots of questions .. and requests!… for our cruise expert Debbie. Debbie has been super efficient and knowledgeable. That coupled with great value is why we are returning clients!
John
Mar 03,2025Sharon gave me her time & expertise to solve my enquiry
customerColin Lyall
Mar 02,2025Contacted Scottish Cruise Centre spoke with a lovely lady Debbie South regarding a Med Cruise . Was so helpful and gave me all information I required and advice .Gave me plenty options and costs which were followed up by an E mail confirming the details.Recontacted Debbie and booked the cruise all within a short time,first class service would definitely contact again for further holidays….. thankyou
Stephen Tominey
Feb 14,2025Harris was a total delight and very helpful with the many questions we had. He explained everything thoroughly in a pleasant and professional manner and I would recommend both Harris and Scotlands cruise centre 100%.
Roslynne Falconer
Feb 12,2025This itinerary was put together by Harris Brown of Scotland’s Cruise Centre. He made everything easy for me, coming up with good suggestions and trying different airports to find the best price. Everything from hotels to transfers went smoothly and Celebrity Solstice proved to be an excellent choice. The quality of service and organisation was first class and it delivered everything it promised. Very happy with everything.
Noreen
Feb 11,2025My cruise consultant Chris was smazing. Very helpful and patient. I have just recently lost my husband and he always did the booking of holidays. Chris talked me through everything patiently and knowledgeably. He contacted me when he said he would and managed all my concerns without me ever feeling I was being pushed. I am very grateful for that. I would definitely use this company again.
David
Feb 10,2025It is difficult booking for two couples, thinking you have options that are then not available once you decide. After this happening Stacey was very helpful in getting us a better deal than going direct with the cruise company. Very pleased with the outcome and very supportive in addressing any questions.
Agent R, Scotland
Feb 08,2025We have booked cruises many times over the years and have found this company to be honest, trustworthy and reliable. Unlike some other travel agencies, they are very upfront about what exactly is and - importantly- is NOT included in your booking price. Recently booked with Harris who was both very knowledgeable and professional as well as friendly and approachable.
Fraser Millar
Feb 07,2025I had a complex group booking to undertake with various date restrictions. Naomi researched and sought out a great option that met the needs of all of the group very quickly. Naomi was very thorough in talking through all the requirements and explaining the options to me in such a friendly, positive and professional manner. A real pleasure to have booked the cruise with Naomi, a real credit to her business and brand.
David Holley
Feb 07,2025It was a great pleasure speaking with Kerri again to book our upcoming Oceania cruise. We have dealt with Kerri on numerous occasions and have always found her very professional, helpful and knowledgeable on all aspects of our bookings whether cruises, flights or hotel stays. We rate Kerri as a friend and not just an employee of Scotlands Cruise Centre.
Marjory MacLean MacLean
Feb 01,2025Phoned for information about booking our 2nd cruise through the Scotland Cruise Centre, this time to Alaska. Sharon was very helpful, answering several questions and providing options including which cruise company to go with, best flights and hotel stay prior to the cruise.
Angela calvert
Jan 31,2025I recently booked a cruise and was absolutely impressed by the outstanding customer service I received throughout the process. From the moment I inquired about available options to the final confirmation of my booking, Sharon Bailey was professional, knowledgeable, and incredibly helpful. Sharon took the time to understand my preferences, offered personalized recommendations, and ensured I got the best deal possible. Sharon was patient with all my questions, explaining every detail, including cabin choices, onboard amenities, and excursion options. Her attention to detail and willingness to go the extra mile made the entire booking experience seamless and stress-free. What truly stood out was Sharon’s responsiveness. Whether through phone or email, she provided quick and clear answers, making me feel valued as a customer. She even followed up after the booking to ensure everything was in order, which was a wonderful touch. I highly recommend this service to anyone looking to book a cruise. The dedication to customer satisfaction is unmatched, and I will definitely be booking with them again in the future. A five-star experience all around! ⭐️⭐️⭐️⭐️⭐️
Anon
Jan 31,2025Fantastic Service!
Janice
Jan 30,2025Naomi was very knowledgeable of the cruise line we decided on and was extremely friendly and helpful throughout our booking, giving us great service.
JW
Jan 28,2025Scotland’s Cruise Centre has been extremely helpful for our last 10 cruises. We have travelled as a couple and as larger groups. All staff are very helpful and work very hard to put the cruise together that is right for you, meeting all your requirements. Cruise only, Fly cruise, cruise and stay (and multiple stays before and after cruise) would recommend giving them a call. The always call back and answer emails promptly.
George Jamieson
Jan 26,2025The vendor was very friendly and extremely Helpful. He tried and got us the best deal possible
Sidonia Gibson
Jan 25,2025This company came highly recommended by some friends and did not disappoint. From the first contact to sending the documents everything went well. Scott was the person who dealt with us. He was fast in answering all my questions via email and calls and there were a lot.I am very particular in requests and they were met graciously.Customer service at its best. I am sure we will use this company in the future.
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, GB
http://scotlandscruisecentre.co.uk
William Bridges
Mar 08,2025Great service, discussed different options for flights, hotels and cruise lines Very happy with the service Excited for our next cruise