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Reviews 149
Jessica Kujak
Jul 26,2021Great to get concert and band updates tailored to your preference in a timely fashion.
Patrick White
Jun 23,2021So nice to get concert announcements, very helpful
Emily
Jun 23,2021Easy to access tickets!!
Jay
May 19,2021Keeps me up to date on upcoming shows
Jason Halker
Apr 30,2021They let me know of the show I was wanting to know about in plenty of advance time. Thank you.
Max
Nov 14,2020Purchased one livestream concert ticket through Seated, was very easy and the concert interface/streaming itself was great. Just got a notification that the same artist is doing another livestream concert next month, which I really appreciate!
Samantha Goodman
Mar 12,2020Best customer service! Seriously am amazed at how great their customer service is. I've been buying tickets through them a lot over the last year and any time there is an issue, they always make an effort to resolve it as quickly as possible with the customers best interest. They always pick up the phone, are super friendly, and make every effort to make sure the customer is happy. Love seated and hope all the bands i see use them in the future!
robyn bayetis
Mar 12,2020Amazing customer service. First they pick up the phone!!!! Second they have their customers interest in mind. I hope all the concerts I go to in the future would use seated!
Angie
Jul 11,2019Had an excellent experience with this company. I wish all of the concerts and events I attend are sold by SEATED. I bought tickets to a show that I unexpectedly was unable to attend for family reasons. Customer service was very attentive in helping me return the funds and selling to another fan on the waitlist.Highly recommend!
Ashtan Prather
Jun 21,2019Excelleny customer service! David worked with me until the problem was resolved. He went over and above to make sure I was satisfied, and I got front row tickets because of his effort! 10/10!!
Karin K.
Jun 20,2019The last time Rachel Bloom came to Chicago, bots snapped up the tickets within minutes when they went on sale. I'm a huge fan, and it was disappointing to say the least. This time around, I found Seated through Ticketfly and reached out to them about getting presale tickets as a real human being. They responded quickly and were extremely helpful. I'm thrilled to have two tickets to see one of my favorite performers live and in-person. Thanks again!
Rebecca H.
Jun 15,2019I made a mistake in my email address during a ticket order and had another question about the details. The Seated team got back to me in about an hour, corrected the problem and answered my follow-up question. I really appreciated the responsiveness. By contrast, I had one help request for another ticket provider back in January, and I never heard back.
Daianera Easley
Jun 11,2019Quick response time through facebook messenger, and extremely thoughtful help. Got me squared away in no time!
Cameron T
Jun 09,2019Extremely helpful customer service! Myles is a wonderful member of the Seated team and will go the extra effort to provide the best experience possible!
Joanna Park
Jun 07,2019I purchased the general tickets for my daughter. And next day she wants to get the VIP. We end up purchased the VIP tickets next day. We send the e mail about the return the general tickets. And next day early in the morning “Max” respond to us and everything went perfect!! It was such a great experience and Max save my day!!! My daughter is so happy!!!! Thank you!
Christine King
Jun 05,2019I haven't bought concert tickets in about 20 years. All these new processes and keeping the tickets in the fans hands is stressful, but Seated was great! Not only did they make the presale sign up easy, they diligently answered all my questions through customer service. They were super helpful and lovely to deal with. I hope more artists use their service for presales.
Debbie Hudson
May 31,2019Wow what a fantastic company, They helped me with some changes to my will call pickup and made me feel comfortable and confident that everything would go as planned! Max and Myles - you guys rock!!
Natalie
May 29,2019I got fast and effective assistance m, will always recommend!
Troublemaker
May 28,2019It was a pleasure working with Seated. My contact person with Seated was named Max. He did an outstanding job in accommodating my numerous requests. I would highly recommend this company to anyone.
Haley Willens
Sep 21,2021I absolutely love getting notifications about bands being in my area!! Such a useful website.