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From factory to consumer, SEKO Logistics is the leader in end-to-end global logistics, by delivering sustainable client-first service, expert reliability and technology solutions on a global scale. We operate as an extension of our clients’ team providing tech-driven solutions to achieve their goals and deliver with care. We are a trusted shipping partner that has helped businesses deliver billions of packages worldwide – from medical diagnostics equipment and luxury retail products to high-volume ecommerce consumer goods. With SEKO, move at the speed of global commerce.
Reviews 13
Ali Ahmed
Nov 27,2024They value my items at more than what I have paid, which is why it takes a week to clear customs. I'm really disappointed with their service
Dragan
Oct 31,2024I was giving quote of around £1400 to ship a parcel from US to which I agree. Apparently I had to have business account with them so i open all of that with my business details, vat number, eori etc. Then when i was about to pay they come to me said it will cost 'upwards of £2800' to ship it. Apparently the item was 'not stackable'?! They had the full info from my first email, regarding the item i was trying to ship, the packaging, the content, size, weight etc. And I did what every person with little bit of brain would do, I called around to see if i can find cheaper quote. Company called Expeditors (highly recommending) quoted me $1530 for air shipping. Rest you can read for you selfs bellow, I can not make this up... 'Hi Dragan, Unfortunately, we have had some push back from our accounts regarding your Hotmail account and given the most recent email sent to Expeditors I’m afraid we will have to withdraw our offer to help you import these goods or any future goods. Sorry for any inconvenience and all the best in the future. Kind regards Lewis Rosario Business Development Manager SEKO Logistics (Southampton) Ltd Unit R Medina Chambers|Town Quay|Southampton|SO14 2AQ |UK'
Lily
Oct 18,2024Ordered from City Beach and paid for express (1-3 days) to WA. It has been 4 days and it hasn't even left the eastern states yet! If I had of known the surf shop used this carrier, I wouldn't have bothered!
Mike
Jul 19,2024First time I heard from this company as my package was sent with them, and guess what? They lost it 👏👏👏👏
Kat
Jul 02,2024My parcel from white fox has still not been delivered despite them holding it in international transit for the past week. I have never heard about Seko before and I surely do not want to hear about them again as clearly you can't get the proper services that you pay for. It was meant to be delivered yesterday.
Anne Cox
Jun 25,2024As other reviews have mentioned, Seko was unable to connect the dots between getting the correct item to my door from the retailer (big box home improvement store swlling a product shipping from a company in FL). Had to get on customer service line with retailer and fight hard to get a replacement shipment sent when the first order was late, and wrong, and Seko never called to schedule the delivery. Then, they lost the second replacement order somewhere between chicago and denver, the local delivery team did not receive it despite it being listed on the manifest. Now I have to try and get a refund with the retailer while to them the status appears "in transit" although I've called and confirmed that they lost it. The worst part of Seko is that they have no accountability because you don't know you are using them until something goes wrong with a retailer who uses them and you get thrown into working with the worst logistics company I've ever experienced. Unfortunately, this means I won't be buying anything that requires freight shipping from Home Depot until they firw this awful supplier.
Pissed off
Jun 13,2024Package has been in transit for 2 and a half months, no one can find it after import fees of nearly 400 AUD were demanded, has been sitting in Customs Held for Inspection in Mascot since April 9th. No one can find it and the retailer is being stonewalled from replacing the items lost. Utterly ridiculous company, don't do business with them if you value your items. Still trying to get answers from them 67 days later.
Doc
Apr 28,2024Express post garbage Queensland to Melbourne 6 days still no delivery.
Adna Muniz
Dec 08,2023Horrible. Rude staff hung up the telephone 4 times in my face. They have in their hands a really expensive package to be delivered and looks like like they don't care. After some mistakes, they delivered, and the driver was very polite. The customer service is really bad.
Allie Rygh
Jul 18,2023Purchased ice cream machine from Vevor on 7/5/23 with a delivery date of 7/10/23. Vevor updated its system on 7/5/2023 to confirm it placed the shipment order. 7/10/23 came and went - the item wasn't delivered. I reached out to Seko Logistics and Vevor by separate email. Vevor responded and apologized by offering a $30 refund in exchange for my patience. Seko Logistics ignored me. Seko Logistic's tracking website estimates delivery by 7/17/23. I am writing this review on 7/18/23. Seko Logistics has not responded to even one of my three inquiries. They have completely ignored me. Now Vevor is suggesting they will only refund me upon return of the machine! How am I supposed to assume responsibility to return something that I never received?! STAY AWAY FROM SEKO LOGISTICS AND ANY COMPANY THAT USES THEM!
Jake R
Jun 27,2023Had a large order of clothing go missing with a retailer who partners with SEKO. It was left when no authority to leave was given in a visible area and the assumption is stolen. I went through the channels with the retailer to have the order replaced and this time went with AusPost so I could collect from the post office if not home. Tonight, at 8pm, I just had the courier turn up at my door and enter my front gate with a flashlight pretending to look for the parcel and then knock on my door and confront me whilst also implying there is no way I could have got a replacement so quickly. I had to shout at him to leave the premises. Never experienced something so unprofessional with a courier service in my life
Mark
Feb 03,2023Bought item from Coggles, who use Omniparcel (SEKO logistics). On tracking the item we found it is blocked at customs in Sydney. We received an email stating “ Due to the customs clearance laws imposed by AUSTRALIA, you are required to pay import duty/tax. Payment was paid via omnipay(SEKO) and another email was received “ Thank you for your payment on your The Hut Group Duty and GST Charges, We can confirm all your formal clearance liabilities for your country have now been cleared for this order.” Issue now is, that the item is still blocked in Sydney, retailer says that custom duties still need to paid and SEKO says they can’t help until the retailer raises an investigation which they had already. With these 2 companies under the THG banner, you would think they should be able to get their acts togethers. Well round and round we go. Totally frustrating
1500 E Woodfield Road, Ste 210E, 60173, Schaumburg, US
http://sekologistics.com
Amelia
Feb 12,2025Had no issues with the shipping process, package arrived only two days after predicted date. Came in perfect condition, very happy.