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SeriousPuzzles.com is your ultimate destination for high quality jigsaw puzzles, mind-boggling brain teasers, handcarved puzzle boxes, classic Rubik's cubes, and uniquely wonderous gifts for kids and adults. Browse our thousands of beautiful jigsaw puzzle designs - from kid-sized floor puzzles to decorative wooden jigsaw puzzles to the world's largest 42,000 piece giant puzzle! We’re a friendly, family run business with locations in New Jersey, New York, and Nevada. You can rely on our super friendly and knowledgeable customer service for all your puzzle questions and needs. Our quick, meticulous packers and shippers will get your order right every time you shop with us! We ship most orders the same day you place them, plus, we offer fast, free shipping for orders over $65. We're confident you'll love your puzzle experience at SeriousPuzzles.com!
Reviews 9
T Lewis
Jul 13,2022Lots of choices! Fast shipping! Greta order communication and customer service!
L Sholiah
Feb 12,2022I've ordered twice from Serious Puzzles, and I will be ordering from them again. They ship quickly and have excellent products. Most importantly, a real person responds to questions. Very good experience!
Sonnett Shelline
Jan 04,2022They have a great selection of high quality puzzles and wonderful customer service. We got a wrong puzzle in our order and they let us keep it, while sending us the correct one free of charge. I will definitely order form them again!
Texan
Jul 13,2021My husband and I are serious puzzle fans. We recently finished "Great Blue Heron" only to find that one piece was missing. This was an especially difficult and beautiful puzzle and one we wanted to mount and display. Serious Puzzles was kind enough to send us a replacement puzzle quickly and without charge. We sorted and found the missing piece which fit perfectly and will give the replacement puzzle (now missing one piece) to a family member who can enjoy putting it together. Great customer service by Serious Puzzles. They deserve our loyalty.
Laura
Jun 17,2021I recently had an issue with a puzzle I got from Serious Puzzles. There were two left over pieces that looked like they belonged to the puzzle but didn't fit. This meant that my puzzle was basically missing two puzzle pieces. So, I sent photos of the pieces and where they should go into the puzzle and asked what to do. To my amazement, serious puzzles sent a reply with visual and written instructions that they inserted on top of the photo I had sent. The instructions were very clear and showed how to rearrange the puzzle pieces so they would all fit. (Haha, it turns out I had put a piece in the wrong place!) I am just so impressed that customer service took the time to resolve this issue. Thanks Serious Puzzles for the puzzles you sell AND for the great customer service!!!
Mary Tucci
Mar 06,2021SERIOUS PUZZLES are very challenging and have no missing pieces like other brands. CONGRATULATIONS to the company !
Frank
Feb 11,2021Ordered on a Saturday night. I had my order Thursday morning..including the Monday holiday...during the Pandemic. Excellent!!
John
Jan 15,2021Extremely prompt service. The puzzle order was filled nd shipped in less than 24 hours. There was sufficient filler material in the outer shipping box to protect the puzzles inside. Additionally, the order was filled accurately.
1812 Underwood Blvd STE 4, 08075, Delran, US
https://www.seriouspuzzles.com/
C. Ballinger
Apr 04,2023I would shop at Serious Puzzles again because they have so many jigsaw puzzles and shipping was fast. I had a missing piece of my puzzle and they offered to give me a new puzzle or credit for a different puzzle. I thought this was fair. The customer service person I talked to was nice with trying to work with me.