Established in 1972Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.
23 beautiful stores nationwideA best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.
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About Us
Superb customer serviceAt Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment. You can reach us via:email:- [email protected]:- 01732 740944 The phone lines are open Monday – Friday 9am to 5pm and the team will try to answer any queries.
Talk to the expertsYou can now talk to the experts and place your order directly over the phone with our friendly UK based team by calling 0333 016 4775 from 9am to 5:30pm Monday to Saturday, and 10am to 4pm Sunday.
Our 0333 number is a local rate call and our fully product-trained team is on hand to answer any questions you may have. So if you want to check that new smart TV is the right one for you, ask about which turntable best suits your requirements, or simply check stock availability before placing your order, we are here to help so call us today!
Design & InstallationWhether you are building, renovating, or just want to expand an existing audio-visual system, we will listen to your requirements and produce a bespoke design based on your needs and budget. We manage the entire project, from the initial no obligation consultation, through to a complete, professional installation, without a wire or cable to be seen.
We also offer an optional free of charge site visit, where one of our team will visit you to discuss the perfect way to integrate your new project into your home.See our Design & Installation page to find out more and book a site visit.
Easy ordering.quick delivery. The Austrian x25 BT headphones on the other hand are a real pain! I will send them back if I have many more issues.
Bought a TV from the Solihull branch - like all good hi-fi stores have always been the team here are informative and knowledgeable so you can make your own informed decision. A pleasure to deal with and offer competitive deals too.
I still have no idea when the tv will be delivered. Initially 1 or 2 working days. Then in around 10 days. Then told it was scheduled for the end of the week. But still nothing. They have taken my money though, obviously. I emailed customer support today (as instructed by them three days ago), but no response. I guess I need to phone them tomorrow. Rubbish!
James was very knowledgeable and helpful in helping me select equipment
Extremely efficient service, particularly over the Christmas New year period, product well packaged, with a price tag cheaper than Amazon, nothing left to say.
Great service from an excellent company i would highly recommend
Fantastic experience! Sevenoaks matched the price after sales.
Great to be able to listen, with your own music, to the equipment you want to purchase before you spend. Very helpful staff and a pretty good range of hi-fi products. Certainly no more expensive than other places but with very good customer service. Once you have decided and ordered, the products can be sent direct to your home or picked up in store. At busy times it’s best to book a time, if you want a particular setup. Good advice without being pushy
Swift delivery
Bought a TV and a soundbar from here mainly because they offer to deliver within 1 or 2x business days. after 5 business days and 8 calendar days, they call to reschedule delivery. This is not ideal! Don't promise what you cannot guarantee. However, Later on the TV was delivered. Everithing is fine. TV and soundbar are working very well together. The price was the lowest available among all other competitors. Will raise my valuation to at least 3 stars...a disclaimer about the busy period would have helped me to program my purchase.
Very helpful and friendly staff. Very good location, easy to find from Swiss Cottage tube station.
Solihull branch. Excellent support and process from start to finish. I'm probably a real pain in the rear customer. Started this with an unhappiness around some old kit that I had, knew I wanted "better", didn't really know how to articulate what "better" was. Tom spent lots of time, over numerous visits, to help me figure out what I wanted and then what the right stuff was to solve that gap. He never pushed anything, never tried to hard sell anything, he just very patiently went though and demo'd lots of options including different things with some of my existing kit, to make sure I liked how it all worked together. It was really exceptional service, and he and the guys there really knew their stuff. Not just read the label on the box knowledge, but real live and breath it with a passion, for years and years knowledge. Can't recommend him and them enough.
Staff were very helpful, great service all round.
Placed an order for a Marantz AV receiver on New Year's Eve. Wasn't expecting a fast delivery given the date of the order and the Bank Holiday the following day. Was very impressed to get the amp delivered at 9am the day after New Year's Day. Excellent service by SSAV and DPD.
Perfect just got the audio monitor silvers in place played some music today they are a big upgrade over the apexes just going to wait a few days before I run arc but all in all I am very happy
The price for the KEF speakers I ordered was the most competitive and I got sennheiser buds as a free gift. Even though I ordered on the New Year’s Eve I got the order by the 2nd of January—extremely fast fulfilment!
Great knowledge and helped me with a suitable hi-fi selection within my budget.
Very helpful and efficient service
They fixed my amp and reduced the repair price 😊
Robert Collins
Jan 05,2025Great choice & very fast delivery