To leave a review you need to be logged in
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Reviews 778
Graham
May 24,2024I phoned the 1800 Help Line, and Customer Service remembered my name and phone number, 5 years after my previous purchase...wow! And very helpful!
Fiona
May 21,2024Quality product, excellent customer service, quick delivery and a brilliant price Would definitely recommend
Cheree
May 18,2024Great quality products
Jeremy Cullen
May 10,2024Only had the cover a few days but reports that it’s better quality than the one provided with the umbrella so far seem to be true. The rod to lift it certainly seems better. The material itself seems thicker and I do like how it has strong attached to the zipper.
Toni Goodrich
May 07,2024I ordered the rainbow umbrella for my granddaughter and she loves it, good quality
T B
Apr 22,2024I haven’t received my order yet So how can I rate service?
Clyde Hercus
Apr 21,2024A little expensive haven’t used them yet but reckon they should be good
Lee Stapleton
Apr 19,2024Product arrived within a short time and was exactly as expected.
Lynda D
Apr 18,2024I'm happy with the umbrella I chose, and I got a significantly better price on both the umbrella and shipping.
Martin
Apr 18,2024Great service and delivery was first rate.
Katy49
Apr 18,2024The product (outdoor shade umbrella) was exactly as described on the website. A phone call to the company to confirm purchase of accessories was helpful, but in hindsight not necessary. Interstate delivery occurred quickly and I was kept informed by the delivery company when it would occur so I could organise to be available.
Blake Shields
Apr 17,2024Prompt service
Frank De Stefano
Apr 16,2024It was easy to order, and help was provided efficiently. Quality products, helpful and reliable service.
Gavin Farley
Apr 16,2024Prompt, efficient and very good customer service contact. It is also a very good Australian made product & easy to install.
Andy
Apr 15,2024Practical and well made product Prompt delivery.
Very Happy
Apr 14,2024Accurate product description, good price, good website, fast delivery, with good delivery updates. The product meets my needs perfectly. I noticed other things that I am interested in and will be buying from them again.
Patricia Weston
Apr 12,2024Good communication great quality products
Ian Franks
Apr 11,2024Easy to order, good price and arrived quickly.
Bruce Devlin
Apr 11,2024Great service. Prompt, helpful and easy to assemble. Instructions were good but a diagram of the required space to raise the umbrella would be useful.
Mark Cummings
May 27,2024Checkout online was slow and initially unresponsive. Eventually went through but was frustrating for a few minutes.