Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Easy to deal with and prompt delivery
I love the products I was finding, no plastic cheap crap - good quality that was made the way we used to expect it to be! Thank you!
Quick delivery. Prompt communications. Helpful when organising delivery. Great umbrella. All components and extra’s provided. Installation instructions a little confusing as the manual covers many different models. Overall very happy and a great product - website is accurate in how product is depicted.
Very good, helpful and friendly customer service.
Unfortunately they have no covers in stock, the person I spoke with was very helpful and directed me to another outlet to purchase an umbrella cover. Unfortunately they are also waiting for stock to arrive.
Very professional and friendly and I got the impression of care from the content in your emails, thankyou, Rob.
Easy order process, delivered on time, great product as expected from Shelta, supplied by Shade Australia.
Was a quick delivery and everything from measuring to ordering was simple.
Received and got free postage 😁
I purchased my umbrella on line with delivery to Queensland.I had a question and contacted customer service via email . The response was prompt and answered my question (about colours) . My order was also delivered within the time frame given and texts along the way . Very informative . My husband and I purchased from Shelta when living in Sydney and we had them for many years. I wouldn’t buy from anywhere else ( even though I have to pay for delivery to Qld). Well worth it and I’m sure I’ll have many years of this one too it looks fabulous on my pool deck !
Great product and fast delivery
Great price. Very fast service. Would order again.
Excellent customer service. They promptly answered my questions in a highly respectful manner. Made me feel like I was valued as a customer. Delivery was handled efficiently and quickly. I was very impressed with this business operation.
Easy on line ordering and processing
Easy to order, prompt delivery, in fact order arrived earlier than expected
Great online service and knowledge.
I like the product but hate these reviews
I was initially concerned about purchasing a relatively large order from an unknown supplier, but I couldn't be more happy with their service and the quality of their product. I will most certainly being doing business with them again.
Great service and excellent solid products.
Tyrone
Oct 11,2024Shade Australia are awesome. Great customer service, very prompt. Good advice and easy payments to deal with.